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Arbor Suites at the Mall

2.0 star property
Aparthotel near Mercy Hospital Springfield in Springfield

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Photo gallery for Arbor Suites at the Mall

Gazebo
Front of property
Free self parking
Front of property
Premium bedding, blackout drapes, iron/ironing board, free WiFi
Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Outdoor spaceOutdoor spaceOutdoor space
  • LaundryLaundryLaundry
  • Free WiFi

Explore the area

Map
1550 E Raynell Pl, Springfield, MO, 65804
  • Popular LocationBattlefield Mall3 min walk
  • Popular LocationMercy Hospital Springfield3 min drive
  • Popular LocationLester E. Cox Medical Center South3 min drive
  • AirportSpringfield, MO (SGF-Springfield-Branson National)23 min drive

Room options

View all photos for Penthouse

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Penthouse

  • 74 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Studio Suite

  • 56 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Suite, Multiple Beds

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, Multiple Beds

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Accessible

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Accessible

  • 56 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Penthouse

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Basic Penthouse

  • 74 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Room
Days Inn by Wyndham Battlefield Rd/Hwy 65
Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1006)
The price is CA $149
per night
CA $179 total
includes taxes & fees
24 May - 25 May
Days Inn by Wyndham Battlefield Rd/Hwy 65

About the area

Springfield

In shopping district.Within a 15-minute walk of the aparthotel, you'll find Battlefield Mall and Clarke Surgical Center. Mercy Children's Hospital and Mercy Hospital Springfield are also within 2 miles (3 km).
View more Aparthotels in SpringfieldOpens in a new window

What's nearby

  • Battlefield Mall - 3 min walk
  • Mercy Hospital Springfield - 3 min drive
  • Lester E. Cox Medical Center South - 3 min drive
  • Bass Pro Shops Outdoor World - 5 min drive
  • Wonders of Wildlife Museum & Aquarium - 6 min drive

Getting around

  • Springfield-Branson National Airport (SGF) - 25 min drive

Restaurants

  • McDonald's - 4 min walk
  • Food Court - 7 min walk
  • Storming Crab - 10 min walk
  • Olive Garden - 9 min walk
  • Pizza Ranch - 8 min walk

About this property

Entire place

Arbor Suites at the Mall

Aparthotel near Mercy Hospital Springfield in Springfield
Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A terrace, a vending machine, and a garden are also featured at Arbor Suites at the Mall. Self parking is free. A complete renovation of Arbor Suites at the Mall was completed in September 2017.

This Springfield aparthotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Arbor Suites at the Mall offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Springfield aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children's games

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business center

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 10 per pet per night
  • 2 total (up to 10 lbs per pet)
  • Pets allowed in specific rooms
  • Welcoming dogs only
  • Deposit: USD 10.00 per day

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevators
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Safe at front desk
  • Free local calls
  • 24-hour front desk
  • Vending machine
  • Fireplace in lobby

Location highlights

  • In the shopping district
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 80 rooms
  • 3 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 10.00 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 10 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arbor Suites
Arbor Suites Mall
Arbor Suites Mall Condo
Arbor Suites Mall Condo Springfield
Arbor Suites Mall Springfield
Arbor Hotel Springfield
Arbor Suites At The Mall Hotel Springfield
Arbor Suites at the Mall Aparthotel
Arbor Suites at the Mall Springfield
Arbor Suites at the Mall Aparthotel Springfield

Arbor Suites at the Mall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 666 out of 2113 reviews" "
Rating 8 - Good. 675 out of 2113 reviews" "
Rating 6 - Okay. 316 out of 2113 reviews" "
Rating 4 - Poor. 204 out of 2113 reviews" "
Rating 2 - Terrible. 252 out of 2113 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

zelma

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Miranda

Travelled with family, Travelled with pets
This is a good, centrally located, inexpensive hotel that allows pets. It is pretty old, but is currently undergoing a big renovation.
Stayed 1 night in Dec 2023

4/10 Poor

Christopher

Disliked: Cleanliness, room comfort
Filthy.
Great front desk staff, but that's basically the only redeeming quality. The room was the dirtiest we've ever seen. Cap'n crunch, bits of plastic, and a toy under one bed, and some kind of lip gloss wrapped in Kleenex along with some wire under another. There was even a half-inflated balloon in the closet and wrappers on the bathroom floor. We asked for a vacuum and the vacuum didn't suck anything up. There was also a floor outlet cover missing, leaving a 3-inch hole under the coffee table. In order to protect our dogs, we were going to leave. The person at the front-desk did accommodate us to a larger multilevel room, but had me check it for approval. It was better, but I still found sunflower seed husks under the couch upstairs and downstairs. The TV had to be unplugged because it was stuck on upon arrival. Broken thermostat temperature selector. Possible dog poop residue on the kitchen floor and food residue on counter. My partner checked the sheets and said they seemed dirty, and that they were flipped and thought they were reused between washing. The fans in both bathrooms were old and noisy. Finally, when I used the upstairs bathroom, there was a significant amount of urine between the seat and the bowl. This is the first "hotel" stay where I slept in my clothes and didn't shower the following morning. We didn't even ask about breakfast before checking out. It looks like they are trying to update the place- I hope they do- but there is no excuse for a dirty room.
Stayed 1 night in Jan 2024

6/10 Okay

Sharon

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in process of renovation, the lobby was covered in paper for painting, which is understandable. I was charged a large damage deposit which is laughable considering I don’t think the rooms have been cleaned in many stays. I found a hairball in the bed, fake eyelashes in bathroom floor, bathroom door was scratched up horribly!
Stayed 1 night in Jan 2024

6/10 Okay

Timothe

Liked: Cleanliness, room comfort
Meh
A big issue is that i had to have a 200 dollar deposit which is just kinda hidden in snall text and verry scary theh were undergoing a remodel in the lobby the rooms look much bigger in the pictures and the bed was jist two diffrent beds pushed together there was also a a hole in the bathtub inder the bath mat to stop slips the paint was peeling inside the tub and I immediately let the staff know the floors could have been cleaner aswell
Stayed 1 night in Jan 2024

8/10 Good

Natasha

Disliked: Cleanliness
Stayed 4 nights in Dec 2023

2/10 Terrible

Sergey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Bree

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Evin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Dec 2023