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Quality Inn Westfield - Springfield

2.5 star property
Hotel perfectly located for exploring Westfield

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Lobby
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
2 Southampton Rd, Westfield, MA, 01085
  • Big E
    ‪12 min drive‬
  • MGM Springfield
    ‪15 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪15 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Westfield

City center stay.Within 2 miles (3 km) of this Westfield hotel, you'll find General Wareham Park and Westfield River. Also, Baystate Noble Hospital is within 3 miles (5 km) and Woodward Center is within 6 miles (10 km).

What's nearby

  • Holyoke Mall - 9 min drive - 12.2 km
  • Big E - 12 min drive - 15.1 km
  • MGM Springfield - 15 min drive - 19.4 km
  • Naismith Memorial Basketball Hall of Fame - 15 min drive - 19.8 km
  • Six Flags New England - 22 min drive - 24.5 km

Getting around

  • Springfield Union Station - 18 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel perfectly located for exploring Westfield
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Free self parking is available.
  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Pet-friendly
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3.5 out of 5, Good, 1,003 reviews
The price is CA $116
CA $133 total
includes taxes & fees
May 18 - May 19
Quality Inn West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 194 out of 774 reviews
Rating 8 - Good. 265 out of 774 reviews
Rating 6 - Okay. 171 out of 774 reviews
Rating 4 - Poor. 87 out of 774 reviews
Rating 2 - Terrible. 57 out of 774 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort
Pretty much as expected A couple of very small things that add up - toilet seat loose - need to tighten - hair dryer wall bracket loose - need to tighten - faucet in shower slid forward about 2 inches when the button to start shower pushed None of them a show stopper but made things seem cheap and not well managed or kept up
Stayed 2 nights in Jan 2025

6/10 Okay

Antonio

Liked: Staff & service

It was so so

It wasnt awful but it wasnt spectacular. Area was ok. Small property which is fine. Staff was nice. Could use alot of updating. Door to balcony was damged like someone took a hammer out of aggression. Work seemed as it was a do it yourselfer and not a professional.
Stayed 1 night in Jan 2025

10/10 Excellent

chad

Stayed 4 nights in Jan 2025

10/10 Excellent

Blair

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Kenneth

Travelled with group
Liked: Cleanliness, staff & service
It was clean
Stayed 2 nights in Jan 2025

4/10 Poor

Christy

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Shower had mildew and walls had something sticky sprayed on them. Staff was very nice, helpful and considerate.
Stayed 1 night in Jan 2025

8/10 Good

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! Very clean, nice hot breakfast. Great staff. Thank you 😊
Stayed 1 night in Dec 2024

8/10 Good

ROBERT

Stayed 2 nights in Oct 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Monica

Liked: Cleanliness
I liked the location and price of the hotel. Fairly close to Southampton
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good
Stayed 1 night in Nov 2024

8/10 Good

Faith

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Zakia

Travelled with partner
Liked: Cleanliness, amenities
Convenient, breakfast, clean, friendly helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Zakia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hop on the intestate. Not far from shopping area in Holyoke
Stayed 3 nights in Nov 2024

6/10 Okay

Kristen, Maplewood

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Property conditions & facilities
The room was nice but had some things that were broken when we arrived. The staff was kind but only had one person on staff so assistance was limited when the heater wasn’t working properly.
Stayed 1 night in Nov 2024

4/10 Poor

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a nice stay

We had to request a new room due to the foul odor of the bathroom. Our second room was better until we discovered a blood stain on the sheets.
Stayed 1 night in Nov 2024

10/10 Excellent

darline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Noel, Dulles

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service
The bathroom had hair on the tub and floor, and the sink had stubble it it.
Stayed 1 night in Nov 2024

2/10 Terrible

Qingbin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, unsafe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled bad. Lots of stains on the door, floor and walls. The tub kept clogging up to 5 inches of water every time we showered. We ignored the reviews because we had no choice - every other hotel was booked. Reschedule your trip or find another hotel/bnb - do not stay here.
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024