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University Plaza Hotel and Convention Center Springfield

3.5 star property
3.5-star hotel near Missouri State University

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Lobby
Property amenity
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(56 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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Exterior

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About the area

Springfield

Downtown Springfield stay.A stay at this Downtown Springfield hotel places you steps from Hammons Tower and within a 5-minute walk of Missouri State University. Springfield Cardinals and Springfield Expo Center are also within half a mile (1 km).

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km
  • Bass Pro Shops Outdoor World - 5 min drive - 3.6 km
  • Wonders of Wildlife Museum & Aquarium - 5 min drive - 3.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬2 min walk
  • ‪Steak 'n Shake - ‬8 min walk

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel near Missouri State University
University Plaza Hotel and Convention Center Springfield offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square meters) and includes a conference center. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

  • 267 guestrooms or units
  • 9 levels
  • 39000 sq ft of conference space
  • 3623 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 525 out of 1237 reviews
Rating 8 - Good. 317 out of 1237 reviews
Rating 6 - Okay. 189 out of 1237 reviews
Rating 4 - Poor. 112 out of 1237 reviews
Rating 2 - Terrible. 94 out of 1237 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Stayed 2 nights in Sep 2025

10/10 Excellent

JOEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked. Cardinal baseball all is great.
Stayed 2 nights in Aug 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good experience nice hotel, friendly staff but breakfast was a 1star cold and hard
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great for a cardinal game and loved the pool
Stayed 2 nights in Jul 2025

8/10 Good

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice. The rooms are a little older but perfectly clean and well set up. Would definitely stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Frances

It was ok
Stayed 2 nights in Jul 2025

4/10 Poor

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
There were no vending machines on any floor so you are forced to either leave to get snacks and drinks or pay triple price to buy from the coffee shop. There was mold or dirt in the corners of the shower. The curtains don’t close so leaving only a sheer curtain to shield the room from morning light or prying eyes. Luckily there was a great view of the huge air handling units so probably no peeping toms. Towels you would expect from the dollar tree. All in all not a motel I would recommend to anyone looking for a $50 room let alone $115
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Business traveller
Stayed 1 night in Jul 2025

6/10 Okay

Meghan

Travelled with family
Liked: Property conditions & facilities

Ok for the price, not clear about parking fee.

The lobby and restaurant area were very clean, inviting, and smelled nice. The room was just ok. No hair dryer, the AC never fully cooled the room down. The breakfast buffet for $15 is what other hotels offer for free. They were not clear or upfront about a parking fee charged after our stay. The customer service was very friendly and refunded us without pushback as we didn’t actually park there. The convenience of location was great, but probably wouldn’t stay again when visiting our son at Missouri State.
Stayed 1 night in Jul 2025

4/10 Poor

Bill

Travelled with family
Liked: Staff & service
Arrived at 4:30 PM check-in delayed an hour due to a large convention AC not working properly
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & amenities

We stayed at University Plaza Hotel every time we come through Springfield. It's wonderful to have a hotel downtown. The fitness room is always great and the location is perfect. We always end our evening with a walk to Tie & Timber Beer Co.
Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Jul 2025

4/10 Poor

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely liked the property. I was just disappointed with the check in process since I had to wait an hour past. Check in to get into my room after I'd already been waiting several hours since they don't allow people to check in early.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven, Appleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Missouri State Univ. and the Events Center. Convenient for our visit. Weekend breakfast buffet was great. Nice coffee shop in the lobby. Nice ambiance sitting in the main area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 4 nights in Jul 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, friendly staff, great for pets
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 5 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plaza Hotel

This is a wonderful place to stay. I arrive too early to check in, but the staff was very much obliged to take my luggage annd store it until I was able to check in. Everything was absolutely great, wonderful location, very professional staff,Along with great food.
Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Staff & service
So far it’s decent
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

robin, oswego

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel when we had tickets to the Cardinals baseball game. And it is the perfect location! And the staff was great and it is a very clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Stayed 1 night in Jul 2025

4/10 Poor

Alden

Disliked: Staff & service, property conditions & facilities

Not Happy

I booked my reservation on March 29, for a King size bed. When I arrived on July 17th I was given two queens because the hotel overbooked. I tried several times to change rooms, but none were available. The next morning while taking my shower, I couldn't get the shower temperature adjusted between scolding hot and freezing cold. Several people in our group "NCRS" reported the same problem. Later that day, we were given a room with a King size bed. I felt since I had made my reservation almost four months in advance, I should have gotten the room I reserved, or at least a refund.
Stayed 2 nights in Jul 2025