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Heritage Hotel

3.0 star property
3-star hotel near Dickenson Bay Beach

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Photo gallery for Heritage Hotel

Reception
Breakfast area
Lobby
Executive Queen Room, 2 Queen Beds | Living area
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Heritage Quay, St. John's, Antigua
  • Place, Heritage Quay
    ‪1 min walk‬
  • Place, Jolly Harbour Marina
    ‪4 min walk‬
  • Place, Museum of Antigua and Barbuda
    ‪4 min walk‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area

Executive King, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area

Executive Queen Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

St. John's

City center stay.At this hotel, you'll be steps from King's Casino and Westerby Memorial. St. John's Harbour and Museum of Antigua and Barbuda are also within half a mile (1 km).

What's nearby

  • St. John's Harbour - 1 min walk - 0.1 km
  • Heritage Quay - 1 min walk - 0.2 km
  • King's Casino - 1 min walk - 0.2 km
  • Jolly Harbour Marina - 4 min walk - 0.4 km
  • Museum of Antigua and Barbuda - 4 min walk - 0.4 km

Getting around

  • V.C. Bird Intl. Airport (ANU) - 14 min drive

Restaurants

  • ‪Rumrunners By The Sea - ‬1 min walk
  • ‪Cheers Bar - ‬2 min walk
  • ‪Harbour View Cafe - ‬4 min walk
  • ‪Fred's - ‬4 min walk
  • ‪Hemingways Caribbean Cafe - ‬3 min walk

About this property

Heritage Hotel

3-star hotel near Dickenson Bay Beach
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Heritage Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star St. John's hotel is smoke free.

  • 47 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 398 reviews
Rating 8 - Good. 112 out of 398 reviews
Rating 6 - Okay. 116 out of 398 reviews
Rating 4 - Poor. 51 out of 398 reviews
Rating 2 - Terrible. 35 out of 398 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Odaisy

Disliked: Cleanliness, staff & service, amenities
The room was without water an entired day. Terrible
Stayed 2 nights in Nov 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Everything is fine and the location is good. Rooms are clean but a little rundown
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
All though the staff was nice upon check in the hotels water failed over night leaving us with toilets that could not flush and no water for personal hygiene when I asked the front desk for bottled water to freshen up and brush teeth they were not wanting to supply use with it reluctantly they gave us a large bottle from the drink cooler in the lobby the breakfast was good but I really felt a financial consolation should have been made
Stayed 1 night in Nov 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heatherlyn

Stayed 7 nights in Aug 2025

6/10 Okay

Derek

Stayed 1 night in Oct 2025

2/10 Terrible

Shurandy

Stayed 1 night in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
The Heritage is right downtown with easy access to food and shopping. The facility is older but the rooms are large and clean.
Stayed 7 nights in Sep 2025

8/10 Good

casval

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
Stayed 4 nights in Aug 2025

6/10 Okay

Orlando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2025

4/10 Poor

Morton

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was accommodating, but the service of the amenities was sub par
Stayed 7 nights in Jul 2025

8/10 Good

Chris, Lake Worth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Walking distance to shops and restaurants was excellent. Staff was very friendly and accommodating. I would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet issues, the internet was down, which was very inconvenient.
Stayed 7 nights in Jul 2025

8/10 Good

Solomon

Business traveller
Liked: Cleanliness, staff & service
The facility/room showed signs of aging however, the staff were courteous and friendly. The room was quite spacious and housekeeping was obvious.
Stayed 3 nights in Jul 2025

8/10 Good

Seleen

Travelled with family
Close to shopping area
Stayed 1 night in Jul 2025

4/10 Poor

Karen

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel was dated. No upgrades - bathroom plumbing leaves much to be desired. Balcony furniture miss-matched. Under the initial booking breakfast was included however we were charged. Not a property I’d expect to see on Hotels.com
Stayed 1 night in Jul 2025

4/10 Poor

Marsha

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Helpful and pleasant staff. The location was ok, but very noisy. The room was very dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities
I stay at Heritage Hotel because of the shops, the market and restaurants that are in easy walking distance to the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Rosalia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service but.......

Elevator did not work for 2 and a half weeks walking up to my floor was painful. The staff was great, great service they were really helpful. Great location near everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Jun 2025

6/10 Okay

William

Travelled with partner
Liked: Amenities
Is right in center town
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staying next to big banana restaurant was a plus
Stayed 3 nights in Apr 2025

2/10 Terrible

Ronin

Disliked: Staff & service, property conditions & facilities
service very bad bad
Stayed 7 nights in Jun 2025

6/10 Okay

Aniel, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
-Elevator was broken. -They sell snacks, water, soft drinks, beers and wines and even a lunch pack. -Bed was good and AC worked well. -Location in city center
Stayed 1 night in Jun 2025