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Heritage Hotel

Property class: 3
3-star hotel near Dickenson Bay Beach

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Photo gallery for Heritage Hotel

Reception
Meeting facility
Executive Queen Room, 2 Queen Beds | Living area
Lobby
Breakfast area

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Heritage Quay, St. John's, Antigua
  • Place, Heritage Quay
    ‪1 min walk‬
  • Place, Jolly Harbour Marina
    ‪4 min walk‬
  • Place, Museum of Antigua and Barbuda
    ‪4 min walk‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area

Executive King, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area

Executive Queen Room, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

About the area

St. John's

City center stay.At this hotel, you'll be steps from King's Casino and Westerby Memorial. St. John's Harbour and Museum of Antigua and Barbuda are also within half a mile (1 km).

What's nearby

  • St. John's Harbour - 1 min walk - 0.1 km
  • Heritage Quay - 1 min walk - 0.2 km
  • Jolly Harbour Marina - 4 min walk - 0.4 km
  • Museum of Antigua and Barbuda - 4 min walk - 0.4 km
  • St. John's Cathedral - 6 min walk - 0.5 km

Getting around

  • V.C. Bird Intl. Airport (ANU) - 14 min drive

Restaurants

  • ‪Rumrunners By The Sea - ‬1 min walk
  • ‪Cheers Bar - ‬2 min walk
  • ‪Harbour View Cafe - ‬4 min walk
  • ‪Hemingways Caribbean Cafe - ‬3 min walk
  • ‪Fred's - ‬4 min walk

About this property

Heritage Hotel

3-star hotel near Dickenson Bay Beach
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Heritage Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star St. John's hotel is smoke free.

  • 47 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 90 out of 412 reviews
Rating 8 - Good. 117 out of 412 reviews
Rating 6 - Okay. 119 out of 412 reviews
Rating 4 - Poor. 51 out of 412 reviews
Rating 2 - Terrible. 35 out of 412 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verne

Travelled with partner
Liked: Cleanliness
Room was clean but bathroom ceiling needs to be updated and other updates would greatly improve the room. Staff were excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Kathryn

Stayed 1 night in Jan 2026

10/10 Excellent

Rondell

Stayed 1 night in Jan 2026

8/10 Good

Alison

Liked: Cleanliness, staff & service
Great spot for overnight stay in town centre close to food/ restaurants and shops. Staff were very helpful Only negative was a bit of late night music from outside bars so light sleepers should ask for room away from Main Street
Stayed 1 night in Jan 2026

2/10 Terrible

Annie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had roaches. It was loud at nice facing the main road. Some of the staff was very rude and not helpful. I would never stay there again or recommend it to anyone. It was a very bad experience and very disappointing. I so wish we did not book this hotel. I think it should be listed as a half star hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Location was good and the room was large. It seemed like there was too much space in the room, and it had a balcony. Reception was helpful and was able to assist with booking a taxi for an early flight. The bed and pillows were ok, but not exceptionally comfortable, and the AC worked extremely well. Unfortunately, none of the nearby atms accepted us cards, which made it hard to get currency and places close early, so by the time I arrived I couldn't find food and went to bed hungry.
Stayed 1 night in Jan 2026

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location in downtown St. John’s is useful for food and shopping (noting most places are closed on Sundays and holidays). Rooms are large and often have an equally capacious balcony. But the spaces are a bit run down: the towels were filthy - grey rather than white - and there was a thin rime of dirt inside the kettle and no way to clean it out. Hot drinks were off the menu. Finally, our room overlooked a bar that played live music until very late. Perhaps ask for a room facing away from the bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and staff
Stayed 1 night in Jan 2026

8/10 Good

Hansram

Travelled with partner
Liked: Cleanliness, staff & service
AC was very good the balcony was a plus with excellent view. The hotel needs an upgrade other than that the location was perfect, close to shopping, food, cruise, ships and the airport. The staff were helpful and courteous. The cleaners did a good job in the room.
Stayed 4 nights in Dec 2025

6/10 Okay

Miguel

Business traveller
Disliked: Amenities, property conditions & facilities
An additional tax payment was required upon arrival.
Stayed 5 nights in Nov 2025

2/10 Terrible

Odaisy

Disliked: Cleanliness, staff & service, amenities
The room was without water an entired day. Terrible
Stayed 2 nights in Nov 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Everything is fine and the location is good. Rooms are clean but a little rundown
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
All though the staff was nice upon check in the hotels water failed over night leaving us with toilets that could not flush and no water for personal hygiene when I asked the front desk for bottled water to freshen up and brush teeth they were not wanting to supply use with it reluctantly they gave us a large bottle from the drink cooler in the lobby the breakfast was good but I really felt a financial consolation should have been made
Stayed 1 night in Nov 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heatherlyn

Stayed 7 nights in Aug 2025

6/10 Okay

Derek

Stayed 1 night in Oct 2025

2/10 Terrible

Shurandy

Stayed 1 night in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
The Heritage is right downtown with easy access to food and shopping. The facility is older but the rooms are large and clean.
Stayed 7 nights in Sep 2025

8/10 Good

casval

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
Stayed 4 nights in Aug 2025

6/10 Okay

Orlando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2025

4/10 Poor

Morton

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was accommodating, but the service of the amenities was sub par
Stayed 7 nights in Jul 2025

8/10 Good

Chris, Lake Worth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Walking distance to shops and restaurants was excellent. Staff was very friendly and accommodating. I would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet issues, the internet was down, which was very inconvenient.
Stayed 7 nights in Jul 2025