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Best Western Troy Hotel

2.5 star property
Enjoy free breakfast at this Troy hotel

Choose dates to view prices

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Lobby

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2020 Formosa Drive, Troy, IL, 62294
  • Gateway Conference Center
    ‪10 min drive‬
  • Cahokia Mounds State Historic Site
    ‪13 min drive‬
  • The Gardens at SIUE
    ‪13 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Troy

In Troy .Stay at this Troy hotel and you'll be within 9 miles (15 km) of World's Largest Catsup Bottle and Edwardsville Arts Center. Also within 9 miles (15 km) are Kruta Bakery and Gateway Conference Center.

What's nearby

  • Gateway Conference Center - 10 min drive - 15.1 km
  • World's Largest Catsup Bottle - 11 min drive - 13.8 km
  • Cahokia Mounds State Historic Site - 13 min drive - 19.5 km
  • The Gardens at SIUE - 13 min drive - 13.3 km
  • Busch Stadium - 25 min drive - 36.0 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬6 min drive
  • ‪Bobby's Frozen Custard - ‬5 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Fire-N-Smoke Wood Fired Kitchen - ‬4 min walk

About this property

Best Western Troy Hotel

Enjoy free breakfast at this Troy hotel
Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Lobby

Red Roof Inn St Louis - Troy, IL

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,007 reviews
The price is CA $93
CA $103 total
includes taxes & fees
Aug 4 - Aug 5
Red Roof Inn St Louis - Troy, IL

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 857 reviews
Rating 8 - Good. 279 out of 857 reviews
Rating 6 - Okay. 116 out of 857 reviews
Rating 4 - Poor. 55 out of 857 reviews
Rating 2 - Terrible. 41 out of 857 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

6/10 Okay

Kenisha

Travelled with family and small children
Disliked: Staff & service
Called the front desk twice and the staff was rude both times. The jetted tub's jets were rusty and the tub drained poorly.
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Liked: Cleanliness, staff & service
The property was great. The hotel was clean. However, I feel like there should be stricter rules for parties and kids. We were there for a work trip and even had our 7-year-old with us and she couldn't even enjoy the pool because there were 10-15 rowdy boys not being watched by their parents instead the parents were in the kitchen area drinking and partying very loudly. My daughter chose to get out of the pool about 5 minutes after being in and we went back to the room to lay down which was even worse because the remainder of the rowdy boys that weren't in the pool were running and jumping so loudly above us. After about an hour I did go talk to staff and he said someone else had just called to complain as well but it didn't stop until about 1am at which point my daughter was crying and begging to go home the adults were still drinking and screaming and playing games in the kitchen area extremely loud to the point you couldn't walk down the hall and have a conversation with the person next to you because you couldn't hear. Hotel is nice but limiting the drinking parties and controlling children behavior would definitely be better
Stayed 1 night in Apr 2025

6/10 Okay

Darryl

Disliked: Property conditions & facilities
Property in need of repairs and upgrades.
Stayed 1 night in Apr 2025

6/10 Okay

Dawn, Fort Atkinson

Liked: Staff & service
The people were friendly. The pool looked nice. The bathroom , the tiles were loose the shower was very small didnt work very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Riley

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is just ok . Needs a deep cleaning
Stayed 1 night in Apr 2025

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay for two nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, great services by front desk staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service
ESy to get to. Hairs on bathroom floor
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Louisa, Moline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean There was pee on the toilet bowl and seat. Carpet was dirty. All surfaces were dusty and dirty. I had to clean the toilet seat and all surfaces with Clorox wipes. Did not complain because the only staff present was the desk clerk and he was having problems and was on the phone with management. We would not have stayed if there was another option. Bed and bath linens were clean but very worn. Totally unacceptable and inexcusable. I didn’t expect the best but how can these hotels get by with this?
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in Troy

Super convenient to the interstate, dining, and gas!! Friendly service. My mattress needed to be turned…easy to see it has been slept on, most often on one side. Room was quiet and spacious! I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

marcos

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good

Good.
Stayed 1 night in Mar 2025

6/10 Okay

Caden

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, room comfort
The front desk attendant was very nice and friendly. The pool was closed due to maintenance and very cold. We stayed there this time last year and the pool was closed then as well. It's disappointing when the kids are excited about swimming and cannot. We will consider a different hotel next time based on the availability of the pool. The breakfast was good but there was no drinking water available, and we had to clean our table ourselves.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was closed for repair. If we had known, we would have picked a different hotel. The ice machines did not work. The bar sink was dirty and had a spider and web in it. The one ice maker that had ice, the ice was melty and we found cubes with brown spots in the ice.
Stayed 1 night in Mar 2025

8/10 Good

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No gym and swimming pool
Stayed 1 night in Mar 2025

8/10 Good

Luis f

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a bit of TLC. It’s not the kind of Best Western franchise one is used to see. Towels were limited to one person same as the small ones. The staff is very nice though.
Stayed 1 night in Feb 2025