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The Arch Convention Hotel

3.5 star property
3.5-star hotel near America's Center Convention Complex

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Lobby
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (King Hearing Mobility Access)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite

  • 24 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Single Room (King Bed Room)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Room (Executive King Room)

  • 20 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (Two Queen Hearing Mobility Access)

7.4 out of 10
Good
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (Executive King Mobility Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Double Room (Two Queen Bed Room)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

St. Louis

Heart of St. Louis.Within a 15-minute walk of this Downtown St. Louis hotel, you'll find America's Center Convention Complex and Dome at America’s Center. City Museum and Old Courthouse are also within 2 miles (3 km).

What's nearby

  • America's Center Convention Complex - 6 min walk - 0.6 km
  • City Museum - 8 min walk - 0.7 km
  • Dome at America’s Center - 9 min walk - 0.8 km
  • Busch Stadium - 14 min walk - 1.2 km
  • Gateway Arch - 16 min walk - 1.4 km

Getting around

  • St. Louis Gateway Station - 5 min drive
  • Convention Center Station - 8 min walk
  • St. Louis Lambert Intl. Airport (STL) - 21 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬8 min walk
  • ‪Rosalita's Cantina - ‬8 min walk
  • ‪Hair of the Dog - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪The Over Under Bar Grill - ‬4 min walk

About this property

The Arch Convention Hotel

3.5-star hotel near America's Center Convention Complex
The Arch Convention Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Arch Convention Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

  • 293 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 929 sq m of conference space
  • Built in 1986
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
The Arch Convention Hotel offers 293 accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Serbian, Spanish

Similar properties

Lobby

Hyatt Regency St. Louis at The Arch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 3,817 reviews
The price is CA $188
CA $222 total
includes taxes & fees
Jul 31 - Aug 1
Hyatt Regency St. Louis at The Arch

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 306 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 151 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no parking around the hotel had to pay to park. The room has very little air conditioning. Only thing to do was go swimming and the little pool was packed.
Stayed 1 night in Jun 2025

2/10 Terrible

Damishia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had no working AC in majority of the hotel. Was told the air conditioning was being worked on only AFTER we called and inquired about it being extremely hot in the room. Came back to our room at 3am to still no working AC. Was told we could move rooms only to be moved to a room with bugs and dirty sheets. Had to leave hotel with nowhere to go due to all hotels in the area being booked. I had asked to speak to a manager and only after going back and forth with the front desk worker did he attempt to call a manager on the phone. My friends and I had to stand outside of the hotel with all our belongings calling around to find somewhere to stay at 3 in the morning. Terrible experience with horrible customer service, hospitality and sleeping conditions.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

EDWARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There were no laundry facilities or complimentary breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Brady

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tv in room was broken after a couple of attempts to get it fixed or rooms changed we gave up. Only one elevator works, stairs were not an issue for us but if someone couldn’t take the stairs they would be waiting a lot. The staff was very nice but they may be understaffed for the rooms and maintenance. Hallways were dirty and the room wasn’t very clean.
Stayed 4 nights in Mar 2025

8/10 Good

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay there for NHL games. You have to pay to park.
Stayed 1 night in Feb 2025

6/10 Okay

Kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We won't stay here again. We stayed in a suite with two air conditioners. One of the air conditioners could not even be plugged in. Even though we reserved the room for 3 people, there was no bedding for the 2nd bed. When we called the front desk they told us we would have to come and get the bedding. There was no hair dryer in the room. However, when we called the front desk they promptly brought us one. Only 1 out of 3 elevators worked and we were told from another customer that it has been that way for along time. While the property had it's issues, most of the employees were very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Connie

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Pool was great. Alot of homeless people around hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was great along with staff. If you are booking with Expedia let it be known, they don't have breakfast, no bar and the restaurant is only open on weekend and this week the owner decided not to open this week. So every meal with a family of 4 which included 3 kids had to eat out for every meal. Beware of expedia's false advertising. Call hotel to verify info is correct before booking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool view it was gorgeous
Balcony over the lobby
Stayed 1 night in Mar 2025

10/10 Excellent

Lunese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

tamika

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
No parking is the only issue I have
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poorly run/kept hotel

Only one of the elevators worked. Our TV didn't work. There was no room service or cleaning or restocking. Room was right next to the elevator and it was really loud so we never got a good nights sleep. Asked for a room change and was told that the hotel was over-booked. The staff wasn't helpful at all. Will never stay here again!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Blah

The hotel felt like it was under construction but it was not. The room felt dated and hardly felt clean. It is really meant for people who to/from the hotel and are going to events next door. That was not me.
Stayed 2 nights in Mar 2025

6/10 Okay

James

Stayed 2 nights in Feb 2025

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for breakfast to be told they didn’t actually have it
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort

So-so

We had to get our room changed. The first room had a toilet that would not stop running and it wouldnt drip below 76 degrees. The lady at the front dest until 11pm was so nice and helpful. The second room was huge and much better!
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Rude staff and parking is limited. Staff warned people that there’s a good possibility that your vehicle will get broke into.

10/10 Excellent

Rashae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a great area to stay. It was quiet in our room and we were able to walk to several of our destinations. Lashona at the front desk was wonderful. They gave a recommendation for breakfast, it the place was so amazing!
Stayed 1 night in Feb 2025

8/10 Good

Abriana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Maurice

Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities

This place needs repair

Shower leaking from ceiling above. Water puddle under carpet by bed. Said they offered breakfast then did not. Kitchen under repair? No usb charge in room? Worst experience I’ve had ever.
Stayed 1 night in Feb 2025