2/10 Terrible
Elizabeth
Travelled with partner
Mar 19, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We looked up the place and thought it looked ok for just a couple of nights. Boy, were we wrong! That place was a total mess. Hardly any parking, by the room, except for 3 wheelchair spots and the other four had cars. So, we had to park in the parking lot of the restaurant, Lenny's, next door. As we were walking to our room, my boyfriend sees an enormous rat!! I'm like 😱! Got to the room and the bed was like sleeping on a cardboard box laying on top of a rock. They tried to remodel the bathroom, but, it was a mess and dirty. The floor had hair on it. I asked my bf if he wanted me to cancel and go somewhere else, but it was late and touched it out. Got up, was going to take a shower, with my shoes on, just wash my hair. Nope! The shower barely came on and smelt like pure sulfur. I grab my clothes and as we were packing up there was a damn roach on the wall and one crawling up the side of the bed.i took a pic and said I'm getting the hell out of here and cancel. The guy that checked me out just said sorry about your inconvenience. I'm like I want my money back. He tried to show me how he refunded my money, I told him it wasn't all of it. He said you aren't understanding. I'm like, y'all charged me $123 for two nights, a $50 deposit and then, I checked my account and they charged me another $73. If my pending charges don't come off, I am putting fraud and WILL REPORT THEM!! I'm not a high maintenance person and understand places are older, but come on. Take a little more care
Elizabeth
Stayed 2 nights in Mar 2025