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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
3-star hotel in Staines Town Centre

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Room, 2 Single Beds, River View
Room, 2 Single Beds, River View
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.4 out of 10
Good
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Single Beds, River View

Room, 2 Twin Beds, River View

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Staines

Staines Town Centre stay.At this Staines Town Centre hotel, you'll be within a 5-minute walk of Thames River and Thames Path. Magna Carta Monument and Thorpe Park are also within 3 miles (5 km).

What's nearby

  • Thames Path - 1 min walk - 0.0 km
  • Thames River - 1 min walk - 0.1 km
  • Staines Bridge - 5 min walk - 0.4 km
  • Windsor Castle - 14 min drive - 11.5 km
  • LEGOLAND® Windsor - 17 min drive - 13.7 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪Pret a Manger - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

3-star hotel in Staines Town Centre
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • 1 conference room
  • Dining venue
Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Exterior
ibis London Heathrow Airport
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, 3,021 reviews
The price is CA $90
CA $108 total
includes taxes & fees
Dec 22 - Dec 23
ibis London Heathrow Airport

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 134 out of 315 reviews
Rating 8 - Good. 89 out of 315 reviews
Rating 6 - Okay. 44 out of 315 reviews
Rating 4 - Poor. 28 out of 315 reviews
Rating 2 - Terrible. 20 out of 315 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle, Maumee

The room needs updates
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and loved the place. We are close to everything and really enjoyed the history of the Hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Plus: Thames river view, pub by the riverside, near town, close to LHR airport. Minus: no lift, no AC though not needed in Sept.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service

Adequate for a Night’s Stay

Adequate for our needs. Bathroom needs upgrading. No tea & coffee making facilities in room. Paid for parking when we arrived, went out for the evening and no parking available when we returned. We had to park in the public car park nearby. Hotel did refund the car park charge
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly hotel

Staff were very friendly. We had no issues with our room. The bathroom was clean and the bed was comfortable. The room was a little tired but at the price we paid it was suitable for our needs. Overall the hotel was well situated for our travel needs, being a short walk into town and the railway station. The bonus was that it had it’s own car park which was charged at £10 per day which we considered reasonable. We will use this Hotel in Staines a lot in the coming future.
Stayed 3 nights in Aug 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt have hot water in the shower, only 1 towel in bathroom, no face cloth. Other then that room was ookgood for 1 night stay
Stayed 1 night in Aug 2025

8/10 Good

Ruinan

Stayed 1 night in Aug 2025

10/10 Excellent

Jailee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jeremy

Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The adjacent restaurant had very good food. The service was very good. The beds were comfortable.The view on the patio overlooking the Thames was wonderful. I will come back again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Samara

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter arrived at the hotel and the room was not as advertised
Stayed 2 nights in Aug 2025

2/10 Terrible

Monesh Kumar, George Town

Disliked: Cleanliness, amenities, property conditions & facilities
I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids.
Stayed 1 night in Aug 2025

6/10 Okay

Jaspar

Liked: Cleanliness, staff & service
Nice views. Rooms were okay. The only real issue we had was with the unbearable heat of the room. The rooms have no air con, and due to a boiler room on that floor blasting out heat (they'd left the door open to presumably stop it from having a meltdown), the room was notably hotter than outside on an already hot evening. It made it very difficult to sleep
Stayed 2 nights in Aug 2025

4/10 Poor

Kenneth Raydon, Harare

Disliked: Property conditions & facilities
Would not ever go there again
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Lathika

Travelled with family
Disliked: Cleanliness, amenities
No pressure in showers, mouldy bathroom, no ventilation in the bedrooms, family room bed had no duvet and really bad mattress! Never going back again
Stayed 1 night in Aug 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the price

Upgraded to a river view room. Unable to open doors due to a restricter cable. Pictures on website look like you can. No aircon. Room and bathroom was in good condition and clean. Shower pressure terrible, toilet also quite hard d to flush. Check in took an age! Outside of hotel and stairways are tired need refurbishing
Stayed 1 night in Aug 2025

10/10 Excellent

Ibrahima, Hearst

Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river view and the precious receptionist
Stayed 2 nights in Jul 2025

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom was terrible. Hard time adjusting water temperature. Water leaked everywhere when taking a shower. On the reverse side the breakfast was excellant.
Stayed 1 night in Aug 2025