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Hilton Garden Inn Norwalk

3.0 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hilton Garden Inn Norwalk

Exterior
Lobby
Terrace/patio
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Pet-friendly

Explore the area

View in a map
560 Main Ave, Norwalk, CT, 06851
  • Place, Historic South Norwalk
    ‪7 min drive‬
  • Place, Norwalk Maritime Aquarium
    ‪7 min drive‬
  • Place, Levitt Pavilion
    ‪9 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪34 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

7.4 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

9.0 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

8.4 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Norwalk

In Norwalk .At this Norwalk hotel, you'll be within half a mile (1 km) of Caldor Shopping Center and 3 miles (5 km) of Silvermine Arts Center. Also, Wilton Historical Society is within 3 miles (5 km) and Lockwood Mathews Mansion Museum is within 6 miles (10 km).

What's nearby

  • The SoNo Collection - 6 min drive - 7.7 km
  • Historic South Norwalk - 7 min drive - 8.4 km
  • Norwalk Maritime Aquarium - 7 min drive - 9.1 km
  • The Maritime Aquarium - 7 min drive - 9.1 km
  • Levitt Pavilion - 9 min drive - 9.2 km

Getting around

  • East Norwalk Station - 13 min drive
  • LaGuardia Airport (LGA) - 65 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Ren Dumpling & Noodle House - ‬11 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Garden Inn Norwalk

Family-friendly 3-star hotel with indoor pool
Hilton Garden Inn Norwalk offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. The family-friendly Hilton Garden Inn Norwalk also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Norwalk hotel.

  • 1 building
  • 170 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with MP3 docking stations and video-game consoles. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary weekday newspapers. Housekeeping is offered daily and in-room massages can be requested.

Similar properties

Exterior

Norwalk Inn & Conference Center

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,344 reviews
Norwalk Inn & Conference Center

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

carmen d

Disliked: Staff & service

Stick to your word!

We were assured an early check in. When we got there, it was not an option. Clerk played the blame game. They stated housekeeping was busy. They also stated the clerk who assured us an early check in was in training!This was extremely inconvenient.
Stayed 1 night in Jul 2025

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Leslie

Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Travelled with family
Disliked: Amenities
Property location good to Rt15. AC in room was great. No AC in lobby made it unusable to meet up with friends or have breakfast. Staff left doors open to get some air but open at where the smokers station was.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 1 night in Jul 2025

6/10 Okay

Hannah

Business traveller
The air conditioning was not working throughout the lobby, hallways and elevators.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy free parking, spacious and clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Dina

Liked: Cleanliness, property conditions & facilities
Front Desk, Chris, was excellent! He had exceptional customer service skills! Thank you! Dina
Stayed 1 night in Jun 2025

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Charles, Punta Gorda

Liked: Cleanliness, property conditions & facilities
Service, Staff and Cleanliness were all excellent!
Stayed 5 nights in Jun 2025

4/10 Poor

Bob

Disliked: Staff & service, property conditions & facilities
This location has an issue with staffing. Apparently there ate not enough of them. The check-in was slow due to having only one clerk on duty at the most likely time for people to be checking in. We had a loose toilet seat which they said they would fix but failed to Send anyone to the room. The clerk said the work had been done but it hadn't been.
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

8/10 Good

Alta

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was wonderful!
Stayed 1 night in Jun 2025

8/10 Good

Maria Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Melissa

Travelled with family
Older hotel. Next to a good restaurant and across from Starbucks. Fair price and facility smells good. Other than that, no frills, nothing special.
Stayed 1 night in Jun 2025

4/10 Poor

Tabatha

Travelled with partner
Exit only entries were propped open with a rock or bent and wouldn’t shut,staff going out the doors to go smoke and were loud,hallways had cigarette butts on the carpet.USB ports did not work. On the good side, staff were friendly and food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan, Beacon

Stayed 1 night in May 2025

4/10 Poor

Cheryl

Travelled with family
My check-in was terrible. Clerk never spoke other than to say ID and credit card, then handed me the key cards still saying nothing. Bathroom shower had no curtain liner so water went all over the floor. Hallway smelled like cigarette smoke. Not a pleasant experience, would probably never stay there again
Stayed 2 nights in Jun 2025

2/10 Terrible

Christine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am a wheelchair user and I was in a handicap accessible room with a too high of a mattress and too high of a bedframe so I was unable to sleep in the bed, forced to sleep in a couch bed that has a springy cough, and I was in pain all the next day. Wanted a refund they said nope, and the manager will never get on the phone.
Unable to sleep in bed too high of a bedframe
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Everything was as advertised. Great job Hilton!
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious! Clean and inviting! Thank tou
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Michele

Stayed 1 night in May 2025

8/10 Good

STEVE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025