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DoubleTree by Hilton Stoke on Trent

4.0 star property
4-star Edwardian hotel with indoor pool

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Lobby
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Exterior
Room, 2 Queen Beds
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪15 min walk‬
  • Place, Regent Theatre
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Deluxe Queen Room with Sofa Bed

  • Sleeps 3

Family King Room with Sofa Bed

  • Sleeps 6

Junior King Suite

  • Sleeps 4

King Guest Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

Family Room With Two Queen Beds

  • Sleeps 4

About the area

Stoke-on-Trent

In Stoke-on-Trent .Stay at this Stoke-on-Trent hotel and you'll be within half a mile (1 km) of Waterworld and 2 miles (3 km) of Mitchell Arts Centre. The Potteries Museum and Art Gallery and Potteries Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Pizza Hut - ‬6 min walk
  • ‪Toby Carvery - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

4-star Edwardian hotel with indoor pool
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 129805 square feet (12059 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 129805 sq ft of conference space
  • 12059 sq m of conference space
  • Built in 1768
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Restaurant
Hilton Garden Inn Stoke on Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 674 reviews
The price is CA $96
CA $115 total
includes taxes & fees
Apr 6 - Apr 7
Hilton Garden Inn Stoke on Trent

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

How close is DoubleTree by Hilton Stoke on Trent to the airport?

DoubleTree by Hilton Stoke on Trent is 36.3 mi (44-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on Apr 19, 2026 start from CA $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Stoke on Trent have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Stoke on Trent.

Does DoubleTree by Hilton Stoke on Trent offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Stoke on Trent, but full breakfast is offered for a fee of between GBP 15.00 and 16.95 for adults, GBP 8.00 and 9 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Stoke on Trent?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Stoke on Trent?

Free parking is not available at this hotel. Self parking is available for GBP 7.50 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

DoubleTree by Hilton Stoke on Trent features an indoor pool. Guests can enjoy pool access from 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Stoke on Trent have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Stoke on Trent to downtown Stoke-on-Trent?

DoubleTree by Hilton Stoke on Trent is 0.2 mi away from Etruria.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1004 reviews
Rating 8 - Good. 252 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

martin

Room 303 was cold and smelt of sewage , moved to 311 this was warm and cosy given a drinks voucher by reception who were very helpful ,
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth, Manchester

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, hotel was well presented and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

4/10 Poor

Lee

Liked: Cleanliness
Wasn’t clear on Expedia that parking was chargeable
Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and very friendly
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Stayed 1 night in Dec 2025

8/10 Good

Heather

Stayed 1 night in Nov 2025

4/10 Poor

Shazmin

Liked: Cleanliness
Disliked: Staff & service
Terrible dining. Not family friendly. Service in the restaurant and food quality awful.
Stayed 1 night in Dec 2025

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Xmas meal was dreadful, 1 hour after everyone else had finished mine arrived and the pie looked like a Tesco savers pie. Eton mess was a prior effort too
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

2/10 Terrible

Janine

Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

6/10 Okay

Tony

Stayed 1 night in Nov 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

8/10 Good

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom was clean and spacious. Friendly staff throughout hotel
Stayed 1 night in Nov 2025

8/10 Good

Zoe

Stayed 1 night in Nov 2025

10/10 Excellent

Alison Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, issue with bar food that was sorted very quickly. Breakfast was very busy & the lady was amazing sorting everyone out with a big smile on her face.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was lovely, location was convenient. Breakfast selection was good but things that should have been kept warm were cold, the lamps that were supposed to keep the food warm must have been turned down too low meaning the food was cold, it could be a one off but need to ensure the food is hotter in future.
Stayed 1 night in Nov 2025

8/10 Good

Dionne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff were amazing-very friendly and helpful. Swimming pool needs attention. Some of the tiles and rubber edging is hanging off.
Stayed 1 night in Nov 2025

6/10 Okay

Terence

Liked: Cleanliness
Disliked: Staff & service
Over priced food thats is horrible
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Review Title: Exceptionally Clean, Convenient, and Perfectly Located I recently stayed at the DoubleTree by Hilton Stoke-on-Trent and was thoroughly impressed. The hotel was exceptionally clean throughout, from the lobby to the rooms, which made the stay feel comfortable and welcoming. Parking was easy and hassle-free, with plenty of space available, which is a huge plus when traveling. The location is another highlight — there’s lots to do within walking distance, including shops, restaurants, and local attractions, making it ideal for both leisure and business stays. Overall, this hotel combines Hilton’s signature comfort with unbeatable convenience. I would highly recommend it to anyone visiting Stoke-on-Trent.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

8/10 Good

Kerrita

Stayed 2 nights in Oct 2025