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The Upper House

4.0 star property
4-star eco-certified hotel near World of Wedgwood

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Photo gallery for The Upper House

Serves lunch and brunch
Exterior
Exterior
Executive Double Room
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • World of Wedgwood
    ‪4 min drive‬
  • Trentham Monkey Forest
    ‪6 min drive‬
  • Trentham Gardens
    ‪7 min drive‬
  • Manchester (MAN)
    ‪54 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Stoke-on-Trent

In Stoke-on-Trent .You'll find World of Wedgwood and Trentham Monkey Forest within 3 miles (5 km) of this hotel. Also, Trentham Gardens is within 3 miles (5 km) and Fenton Manor Sports Complex is within 6 miles (10 km).

What's nearby

  • World of Wedgwood - 4 min drive - 2.4 km
  • Trentham Monkey Forest - 6 min drive - 4.6 km
  • Trentham Gardens - 7 min drive - 4.6 km
  • Staffordshire University - 12 min drive - 10.0 km
  • Waterworld - 15 min drive - 13.1 km

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Lakeside - ‬15 min drive
  • ‪The Borehole - ‬6 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Willow - ‬7 min drive
  • ‪Blanc Nri - ‬5 min drive

About this property

The Upper House

4-star eco-certified hotel near World of Wedgwood
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified The Upper House also features a terrace, a garden, and a picnic area. Self parking is free.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 24 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Front of property

Stone House Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 936 reviews
The price is CA $104
CA $124 total
includes taxes & fees
Sep 14 - Sep 15
Stone House Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 288 reviews
Rating 8 - Good. 61 out of 288 reviews
Rating 6 - Okay. 9 out of 288 reviews
Rating 4 - Poor. 3 out of 288 reviews
Rating 2 - Terrible. 2 out of 288 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Warm welcome. Nice location. Excellent breakfast. Would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Our second time at the Upper House and it didn't disappoint - we had a comfortable stay (in the same room as on our first visit!), and the food was as good as we remembered. We enjoyed the gardens in bloom and the walks from the doorstep. I'm sure it won't be our last visit.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
Relative to price paid everything was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Lester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and a magnificent property surrounds the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Wonderful welcome and stunning grounds and views. Excellent breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Liked: Staff & service

Lovely location but paper walls

Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Naomi

Stayed 1 night in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good but not excellent

excellent service from the staff and cleanliness. Food was very good. The downside is the size of the ensuite, a bit on the small side.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
Stayed 1 night in Mar 2025

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent, the staff were brilliant and so friendly. The room was great with a massive bed. The food at dinner was 5 star and great portions as well. Breakfast was really good. All in all a perfect stay at a top hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic property with all modern comforts

A charming hotel full of character. A historic property with connections to the Wedgwood family. We were greeted by Bella the resident cat who endeared herself to us. The room was perfect with a good balance of historic charm and modern comfort. Good supply of teas, coffee and biscuits appreciated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joanna

Travelled with partner
Beautiful setting
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025