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Best Western Plus Monopole Metropole

4.0 star property
Family-friendly 4-star hotel near Strasbourg Christmas Market

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Photo gallery for Best Western Plus Monopole Metropole

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Property preview
Property amenity
Property amenity
Premium bedding, memory foam beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Laundry

Explore the area

View in a map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪3 min walk‬
  • Place, Place Kléber
    ‪8 min walk‬
  • Place, Strasbourg Christmas Market
    ‪11 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Free toiletries, hair dryer, towels, soap

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.6 out of 10
Exceptional
(4 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Bathroom

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Strasbourg

Heart of Strasbourg.Within a 10-minute walk of this Quartier de la Gare hotel, you'll find Train Station Square and Place Kléber. Also, Strasbourg Christmas Market is within half a mile (1 km) and Strasbourg Cathedral is within 2 miles (3 km).

What's nearby

  • Place des Halles Shopping Centre - 2 min walk - 0.2 km
  • Train Station Square - 3 min walk - 0.3 km
  • Place Kléber - 8 min walk - 0.7 km
  • Strasbourg Christmas Market - 11 min walk - 0.9 km
  • Strasbourg Cathedral - 12 min walk - 1.1 km

Getting around

  • Strasbourg Station - 4 min walk
  • Gare Centrale Tram Station - 4 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Atelier des chefs - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Nemrut - ‬6 min walk
  • ‪Le Rive Gauche - ‬5 min walk

About this property

Best Western Plus Monopole Metropole

Family-friendly 4-star hotel near Strasbourg Christmas Market
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 560 square feet (52 square meters) and includes conference space. A fitness center, a library, and an arcade/game room are also featured at the family-friendly Best Western Plus Monopole Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Strasbourg hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • 2 buildings
  • 560 sq ft of conference space
  • 52 sq m of conference space
  • Built in 1895
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Best Western Plus Monopole Metropole offers 81 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Memory foam beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Reviews

Best Western Plus Monopole Metropole Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and close option to see old town. Room was big enough. WiFi did NOT work for our stay even though we reported it.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay!

This place is amazing! Huge room, friendly and helpful people at front desk. Very short walk to train station for side trips and short walk to town center for sights, shopping and dining. A/C works very well. We would definitely stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train and the historic district. Friendly & helpful staff. Easy to get around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome. Close to ths station and the city centre. Good breakfast and very comfortable room. We had a very positive experience here.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient Staff, Clean faciities and room.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness
Great location. Friendly and helpful staff. Large room for France. Comfortable bed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Silver

Liked: Cleanliness, amenities, property conditions & facilities
Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Feng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. This is my second time staying in this hotel when visiting Strasbourg. Will stay here again next time.
Stayed 4 nights in May 2025

8/10 Good

Naveed, Mississauga

Liked: Cleanliness, property conditions & facilities
Very nice room. Great breakfast. Great staff. Location was average; not in the heart of town but in a quiet area
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to train and local attractions. Bed was comfortable and overall quietness. Hotel is going under renovation which is commendable but I found the smell of paint in / around my room a bit nauseating. More attention to dusting is required. Would definitely recommend
Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all super nice and speak fluent English. Easy walk to history. Quiet area except for garbage trucks one morning One staff member got me a non slip tub matt. Very nice. All very helpful
Stayed 2 nights in May 2025

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
After a couple of 27c days room was stuffy and hot , air conditioning did not work. At first staffed seemed willing to help and would have it taken care of while we were at dinner. Well that did not happen and we actuall were told by another that this was a problem for several guests. We were on a busy street so having the windows open even after midnight was too loud. Never mind getting a good nights sleep. Room was clean,good location to petit France. Shower small and tight.
Stayed 1 night in May 2025

10/10 Excellent

Jinhua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were excellent, they were the best
Stayed 1 night in Apr 2025

8/10 Good

miguel, helotes

Stayed 2 nights in Apr 2025

8/10 Good

Rong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the staff are nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

miguel, helotes

Stayed 1 night in Apr 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were so friendly, helpful and professional!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Strasbourg!

Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a few days stay in Strasbourg. Close to station and tram stops. Helpful staff on reception. Would recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024