Robertsau stay.With a stay at this Robertsau aparthotel, you'll be within half a mile (1 km) of Pourtales Park and 2 miles (3 km) of Lieu d'Europe. European Court of Human Rights and Palace of Europe are also within 2 miles (3 km).
Strasbourg Christmas Market - 7 min drive - 5.5 km
Strasbourg Cathedral - 8 min drive - 5.8 km
Train Station Square - 8 min drive - 6.9 km
Getting around
Le Marais Tram Station - 3 min drive
Bischheim Station - 6 min drive
Strasbourg (SXB-Strasbourg Intl.) - 33 min drive
Restaurants
Restaurant la Roue d'Or - 10 min walk
Restaurant la Vignette - 16 min walk
L'Auberge du Cygne - 14 min walk
Sushi's - 4 min drive
Pizzéria Sarda - 18 min walk
About this property
Zenao Appart'hôtels Strasbourg
Aparthotel near Strasbourg Christmas Market in Strasbourg
Zenao Appart'hôtels Strasbourg offers its guests a terrace, an arcade/game room, and a garden. WiFi is free in public spaces. Zenao Appart'hôtels Strasbourg also features laundry facilities and an elevator.
5 guestrooms or units
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Game room or arcade
Terrace
Garden
Elevator
Zenao Appart'hôtels Strasbourg offers 5 accommodations. These individually decorated accommodations include dining tables. This Strasbourg aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Housekeeping is provided daily.
Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: EUR 8 per person
Dining table
Living spaces
Dining table
Outdoor areas
Garden
Terrace
Laundry
Laundry facilities
Comfort
Heating
Pets
Pet friendly
Pets stay free
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (59 inch wide door)
Wheelchair accessible (may have limitations)
Services and conveniences
24-hour front desk
Housekeeping (daily)
Things to do
Arcade/game room
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
5 units
Garden
Individual decor
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
An effective city/local tax rate of 5.50 percent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately EUR 8 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners.
It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Dennis
Stayed 3 nights in Dec 2023
6/10 Okay
Kévin
Business traveller
Feb 12, 2025
Liked: Cleanliness, room comfort
Un hôtel confortable, mais avec quelques surprises
L'établissement est propre, spacieux et dispose d’une belle terrasse agréable. Les chambres sont confortables, offrant un bon niveau de commodité. Cependant, il est important de noter que cet hôtel semble avant tout être une maison de retraite qui accueille également des voyageurs, ce qui peut surprendre.
De plus, la réception 24h/24 annoncée n'est pas respectée. À certaines heures, il est difficile, voire impossible, de trouver quelqu'un à l'accueil, ce qui peut poser problème en cas de besoin. Un point à améliorer pour garantir un service à la hauteur des attentes des clients.
Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos.
Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation.
Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue.
Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Rémi
Stayed 2 nights in Feb 2024
10/10 Excellent
Christian
Business traveller
Jan 18, 2024
Liked: Cleanliness, room comfort
Tranquille
Nouvelles expériences, tres bien, à bientôt
Christian
Stayed 1 night in Jan 2024
10/10 Excellent
Carole
Travelled with family
Dec 16, 2023
Carole
Stayed 3 nights in Dec 2023
6/10 Okay
Lena
Dec 14, 2023
Lena
Stayed 1 night in Dec 2023
8/10 Good
Stephane
Travelled with family
Dec 3, 2023
Liked: Cleanliness, room comfort
Marché de Noël
Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème.
Ce n’est pas un hôtel mais un bon hébergement.