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Bumi Surabaya City Resort

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Photo gallery for Bumi Surabaya City Resort

An outdoor restaurant with a traditional roof, tables, chairs, and string lights.
A courtyard with potted plants, palm trees, and a bench.
A spacious lobby with marble flooring, a reception desk, and a decorative golden sculpture.
A hotel room with a large bed, a desk, a chair, and a TV. There is a large window with a city view.
A long dining table set with white napkins, clear glass vases with flowers, and green foliage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271
  • Place, Sharp Bamboo Monument
    ‪11 min walk‬
  • Place, Tunjungan Plaza
    ‪15 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪18 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Classic Room (King)

A hotel room with a large bed, two bedside tables, a chair, a desk, and a lamp.

Classic Room (King)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room (Twin)

A hotel room with a large bed, a desk, a chair, and a TV. There is a large window with a city view.

Classic Room (Twin)

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Classic Suite

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room

A hotel room with a large bed, two bedside tables, a chair, a desk, and a lamp.

Classic Room

  • Sleeps 2
  • Free WiFi

Classic Club Room

  • Sleeps 2
  • Free WiFi

About the area

Surabaya

Surabaya Center stay.Within a 15-minute walk of this Surabaya Center hotel, you'll find Tunjungan Plaza and Dyandra Convention Center Surabaya. Also, Sharp Bamboo Monument is within half a mile (1 km) and Joko Dolog Statue is within 2 miles (3 km).

What's nearby

  • Sharp Bamboo Monument - 11 min walk - 0.9 km
  • Tunjungan Plaza - 15 min walk - 1.3 km
  • Surabaya Plaza Shopping Mall - 18 min walk - 1.6 km
  • Submarine Monument - 2 min drive - 1.4 km
  • Grand City Surabaya - 2 min drive - 2.4 km

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk
  • ‪Cascade @ Hotel Bumi Surabaya - ‬4 min walk
  • ‪Cafe 21 - ‬3 min walk

About this property

Bumi Surabaya City Resort

5-star luxury hotel near Tunjungan Plaza
Bumi Surabaya City Resort offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, spa services, and barbecue grills are also featured at the luxury Bumi Surabaya City Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 242 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Bumi Surabaya City Resort offers 242 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.

Similar properties

Lobby lounge, pool views, open daily
Four Points by Sheraton Surabaya, Tunjungan Plaza
Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 308 reviews
The price is CA $94
CA $114 total
includes taxes & fees
Jul 5 - Jul 6
Four Points by Sheraton Surabaya, Tunjungan Plaza

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per night)

Food and drink

  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bumi Surabaya City Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per person (roundtrip)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 55110, 9120117031845

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

How close is Bumi Surabaya City Resort to the airport?

Bumi Surabaya City Resort is 11.4 mi (19-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Bumi Surabaya City Resort?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on Jul 5, 2026 start from CA $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bumi Surabaya City Resort have an airport shuttle?

Bumi Surabaya City Resort offers an airport shuttle 24 hours a day, for a charge of IDR 250000 per person, roundtrip.

How close is Bumi Surabaya City Resort to the beach?

This hotel is 7 mi (27-min drive) from New Kenjeran Beach.

Does Bumi Surabaya City Resort offer free breakfast?

Bumi Surabaya City Resort does not offer free breakfast.

Is there a casino at Bumi Surabaya City Resort?

No, there is no casino at this hotel.

What time is check-in at Bumi Surabaya City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Bumi Surabaya City Resort?

This hotel offers free self parking. Valet parking is available for IDR 75000 per night.

Does Bumi Surabaya City Resort have a pool?

Bumi Surabaya City Resort features an outdoor pool.

Does Bumi Surabaya City Resort have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine and a poolside location.

Does Bumi Surabaya City Resort have a spa?

Pamper yourself with a day at The Asia Spa, where you can enjoy massages.

How close is Bumi Surabaya City Resort to downtown Surabaya?

Bumi Surabaya City Resort is 1.3 mi away from Surabaya.

Bumi Surabaya City Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 193 reviews
Rating 8 - Good. 49 out of 193 reviews
Rating 6 - Okay. 13 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Thank you front desk Maya for outstanding customer service.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jehad

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my time
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Great garden area and restaurant food
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Kuan Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel to stay!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and great staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in the main street of surabaya
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature meets comfort

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect one night stay

We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Adeleen

Liked: Staff & service, amenities
all staff is very good and nice.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

East java

Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ika

Liked: Cleanliness, staff & service, room comfort

Old but still holding its charm

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Albertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Nenny

Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, you can feel the green in the big city
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Abhiramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

ZHI YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Employees so welcoming! Super stay! Super room clean!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
didn't use pool and no time go outside.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel - but give the fish a better tank

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mohamed Abrori

Liked: Cleanliness, staff & service, amenities
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

KARUNA KARAN

Disliked: Property conditions & facilities, room comfort
Run down hotel Not clean
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Lisa

Liked: Staff & service
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
Stayed 4 nights in Sep 2024