Garden Palace Hotel Surabaya
4.0 star property
4-star spa hotel near Tunjungan Plaza
Choose dates to view prices
Photo gallery for Garden Palace Hotel Surabaya
Reviews
7.07.0 out of 10
Good
Popular amenities
- Parking available
- Bar
- Spa
- Gym
- Room service
- Breakfast available
Explore the area
Jalan Yos Sudarso 11, Surabaya, East Java, 60271
- Surabaya Plaza Shopping MallPlace, Surabaya Plaza Shopping Mall1 min walk
- Grand City SurabayaPlace, Grand City Surabaya5 min walk
- Tunjungan PlazaPlace, Tunjungan Plaza11 min walk
- Surabaya (SUB-Juanda)Airport, Surabaya (SUB-Juanda)21 min drive
Room options
View all photos for Standard Classic King
Standard Classic King
- Sleeps 2
- 1 King Bed
View all photos for Standard Classic Twin
Standard Classic Twin
- Sleeps 2
- 2 Twin Beds
View all photos for Superior King
Superior King
- Sleeps 2
- 1 King Bed
View all photos for Superior Twin
Superior Twin
- Sleeps 2
- 2 Twin Beds
View all photos for Deluxe Thematic King
Deluxe Thematic King
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Thematic Twin
Deluxe Thematic Twin
- Sleeps 2
- 2 Twin Beds
View all photos for Royalle Club King
Royalle Club King
- Sleeps 2
- 1 King Bed
View all photos for Royalle Club Twin
Royalle Club Twin
- Sleeps 2
- 2 Twin Beds
View all photos for Royalle Suite
Royalle Suite
- 1 bedroom
- City view
- Sleeps 2
- 1 King Bed
View all photos for Menteri Suite
Menteri Suite
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Sultan Suite
Sultan Suite
- 1 bedroom
- Sleeps 2
- 1 King Bed
About the area
Surabaya
City center stay.With a stay at this Surabaya Center hotel, you'll be steps from Surabaya Youth Center and World Trade Centre. Balai Pemuda and Surabaya Plaza Shopping Mall are also within half a mile (1 km).
What's nearby
- Surabaya Plaza Shopping Mall - 1 min walk - 0.2 km
- World Trade Centre - 2 min walk - 0.2 km
- Submarine Monument - 5 min walk - 0.4 km
- Grand City Surabaya - 5 min walk - 0.4 km
- Tunjungan Plaza - 11 min walk - 0.9 km
Getting around
- Margorejo Station - 6 min drive
- Surabaya Gubeng Station - 16 min walk
- Surabaya (SUB-Juanda) - 18 min drive
Restaurants
- Zangrandi Ice Cream - 2 min walk
- Lontong Balap Pak Cipto - 3 min walk
- Nasi krawu bu umik - 4 min walk
- Pujasera-Plaza Surabaya - 3 min walk
- aCasino - 3 min walk
About this property
Garden Palace Hotel Surabaya
4-star spa hotel near Tunjungan Plaza
Garden Palace Hotel Surabaya offers its guests a full-service spa and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.
A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8608 square feet (800 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the business-friendly Garden Palace Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 4-star Surabaya hotel.
- 360 guestrooms or units
- 3 dining venues
- 2 bars or lounges
- Meeting rooms
- 8608 sq ft of conference space
- 800 sq m of conference space
- Nightclub
- Deli
- Childcare (free)
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Convenience store
- Terrace
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Fireplace in lobby
- Television in lobby
- ATM
- Bellhop
- Elevator
- Smoking in designated areas
- Coffee shop
Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access.
Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
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Property amenities
Family friendly
- Free babysitting
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Snack bar/deli
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
- Onsite parking available only on request
- Secured, uncovered self parking on site (IDR 60,000 per day)
- Secured, uncovered valet parking on site (IDR 25,000 per day; includes in/out privileges)
- RV/bus/truck parking (surcharge) on site
- Limited onsite parking (max 10 spaces per unit)
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 55,000 for adults and IDR 27,500 for children
- 2 bars/lounges
- 3 restaurants
- A coffee shop/cafe
- Snack bar/deli
Things to do
- 24-hour gym
- Full-service spa
- Nightclub
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchairs on site
Room amenities
Bedroom
- Down comforter
- Egyptian cotton sheets
- Memory foam mattress
- Pillow menu
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Coffee/tea maker
- Free bottled water
- Mini-fridge
More
- Air conditioning
- Desk
- Free daily newspapers
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Garden Palace Hotel Surabaya
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
- Uncovered self parking fee: IDR 60000 per day (in/out privileges)
- Uncovered valet parking fee: IDR 25000 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
We should mention
- Pets and service animals are not allowed on site.
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