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Gloria Plaza

Property class: 4.5
4.5-star luxury hotel in Suzhou Old Town

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Photo gallery for Gloria Plaza

Interior detail
Minibar, in-room safe, desk, blackout drapes
Meeting facility
Breakfast, lunch and dinner served
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
535 GANJIANG ROAD EAST, Suzhou, Jiangsu, 215006
  • Place, Suzhou University
    ‪1 min walk‬
  • Place, Pingjiang Road
    ‪1 min walk‬
  • Place, Guanqian Street
    ‪14 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

Deluxe Room (Plaza)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Superior Suite

  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Gloria Suite

  • City view
  • 136 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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Front of property

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About the area

Suzhou

Suzhou Old Town stay.At this Suzhou Old Town hotel, you'll be within a 5-minute walk of Suzhou University and Pingjiang Road. Also, Suzhou Pingtan Museum is within half a mile (1 km) and Guanqian Street is within 2 miles (3 km).

What's nearby

  • Suzhou University - 1 min walk - 0.0 km
  • Pingjiang Road - 1 min walk - 0.1 km
  • Guanqian Street - 14 min walk - 1.2 km
  • Couple's Retreat Garden - 16 min walk - 1.4 km
  • Suzhou Museum - 3 min drive - 2.2 km

Getting around

  • Xiangmen Station - 7 min walk
  • Suzhou Railway Station - 15 min drive
  • Wuxi (WUX-Shuofang) - 43 min drive

Restaurants

  • ‪鸡脚旮旯 - ‬15 min walk
  • ‪Peet’s Coffee - ‬15 min walk
  • ‪北疆饭店 - ‬10 min walk
  • ‪鹊里·茶弄 mini | 平江路店 - ‬11 min walk
  • ‪绿咖啡 - ‬14 min walk

About this property

Gloria Plaza

4.5-star luxury hotel in Suzhou Old Town
Gloria Plaza offers its guests a health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the luxury Gloria Plaza. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

  • 294 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Gloria Plaza offers 294 accommodations with DVD players and minibars. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 66 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Health club
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 166 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 66 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 166 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Gloria Plaza Hotel
Gloria Plaza Hotel Suzhou
Gloria Plaza Suzhou
Gloria Plaza Hotel
Gloria Plaza Suzhou
Gloria Plaza Hotel Suzhou

Frequently asked questions

How close is Gloria Plaza to the airport?

Gloria Plaza is 26.4 mi (43-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

Does Gloria Plaza have an airport shuttle?

Gloria Plaza offers an airport shuttle on request, for a charge of CNY 1000 per vehicle, one way.

Does Gloria Plaza offer free breakfast?

Free breakfast isn’t provided at Gloria Plaza, but buffet breakfast is offered for a fee of CNY 66 per person.

Is there a casino at Gloria Plaza?

No, there is no casino at this hotel.

Is there free parking at Gloria Plaza?

Free parking is not available at this hotel.

Does Gloria Plaza have a pool?

Gloria Plaza does not have a pool.

Does Gloria Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Gloria Plaza have a spa?

There are no spa services available at this hotel.

How close is Gloria Plaza to downtown Suzhou?

Gloria Plaza is 3.2 mi away from Suzhou.

Gloria Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 6 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good to stay!

Hotel is old but service and location are good!
Verified review

8/10 Good

Kirk Gulledge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable for short stay

Nice hotel conveniently located close to old city and beautiful gardens. Room was large and comfortable. A couple of hotel staff spoke passable English, which helped greatly. Would stay there again..
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

設備老舊人員管理有問題

設備老舊,浴室水管發出奇怪的聲音,人員管理有問題, 整體感覺無法想像是四星級的飯店, CHEKC IN時櫃台人員忙著整理他的帳務資料,乾脆就直接說等一下等我先忙完,然後直接在櫃台進行員工訓練,真是令人無法想像,感覺上似乎來住店的客戶是外來者,竟然還有這麼老舊的服務觀念
Verified review

6/10 Okay

Lisarah

位置不错，但房间质量一般

位置不错，就在平江路正对面，离地铁站稍远，晚上去附近的相门城墙吹吹风很是惬意。房间非常大，但设备老旧，地毯很不干净的样子，床比较硬，睡着有点累。服务略显随意，与前台挂的四星相差甚远。这个价格有些贵了
Verified review

8/10 Good

JH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다~*

위치도 다운타운이나 기차역에서 가깝고 서비스도 괜찮고 추천합니다
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic needs hotel-location great

The Gloria Plaza Hotel was clean, neat, convenient to public transportation. Laundry services were available BUT very expensive. Over $110 for less than 20 items.. There was no items dry cleaned. Room had Air Conditioning but was not turned on due to Chinese Government Policy. the outside temperature threshold was not achieved. Room was stuffy.
Verified review

10/10 Excellent

Gary B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location.

Staff was very helpful, and there was always someone that spoke good English. The breakfast in hotel was good and changed from day to day. It is an easy walk to Master of Nets Garden (1 km) and a moderate walk to Humble Administrators Garden (1.6 km), Suzhou Museum and Lion Grove Garden. There are many good restaurants around the hotel. Pingjiang Road is right across the street. The only negative (not hotel's fault) is the difficulty of getting a taxi outside the hotel during busy times.
Verified review

8/10 Good

I am new in Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and warm hospitality

Staff is extra ordinary helpful , I was over whelmed, definitely I go back to the Gloria, excellent
Verified review

10/10 Excellent

Mike C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Recimmend !

Great hotel, great service, great people! I thoroughly enjoyed my stay here and I will surely book this hotel again for my next trip to Suzhou!
Verified review

6/10 Okay

Susu

Disliked: Property conditions & facilities

Nice Location

The hotel is old but situating at a perfect location, just right in front of the Pingjiang Street.
Verified review

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, room comfort

Ordentliches Hotel in sehr guter Lage

Freundliches und hilfsbereites Personal, saubere Zimmer, doch Renovierungsbedarf
Verified review

10/10 Excellent

NewToChina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm a Gloria Girl from now on

We are Americans currently living in China. An unexpected 3-day week-end popped up so we decided to "get outta town." The hotel was wonderful. The staff at the front desk spoke some English, so that was a huge plus for us, being new to China and struggling to learn the language. Our room on the 6th floor was beautiful and had what I now consider the deal-breaker......a soft wonderful comfortable bed. Breakfast in their lobby restaurant was hands down the best Chinese breakfast we have eaten. They were cooking eggs to order! The buffet had a great balance of western and eastern options. The hotel is located in a perfect part of town. The clean sparkly subway runs underground right in front of the hotel. It was less than a two-minute walk to the station. We rode the train two stops to Jing Lake, ate a wonderful dinner at a German restaurant and then watched the laser and light and water show. The next morning we discovered that the entrance to the very old and traditional canal street area was directly across the street from the hotel. We stepped away from the street and were instantly in another world. There is good reason that Suzhou is referred to as the "Venice of China." WE were fortunate to meet the hotel's manager Bobby Lang, and he was so helpful. His advice about what to see and eat and experience was spot-on, even though he is as new in China as we are. WE will definitely stay at this hotel when next we venture to Suzhou.
Verified review

10/10 Excellent

robert pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION

I would certainly recommend the Gloria Plaza. Right across the road is the narrow lane way with the canal...and if you walk along this narrow stone roadway, you will have a canal with all the atmosphere of an Asian Venice for your enjoyment. Do be aware of the electric motor bikes that have the tendency to creep up right behind you without any prior notice. The Gloria Plaza is an older hotel, probably built in the fifties. The rooms are large, and somewhat devoid of excessive furniture, hence there is plenty of space. Hot water abounds, good amenities. Water does go down the drain, and everything is clean. Carpets are not new, however it is regularly cleaned. Room service is great; the included breakfast is also great, with a wide range of foods. I would certainly recommend this hotel for its price (if booked through Hotel club)...for its proximity to the HUMBLE ADMINISTRATORS GARDEN and the canal street mentioned above, as well as to the Mall area to the west of the canal street.
Verified review

8/10 Good

huhu

Liked: Cleanliness, staff & service, room comfort

住的还不错

总体都还不错，就是设备陈旧了些，还是21"的老电视机。
Verified review

6/10 Okay

VirtualBob

Liked: Cleanliness, staff & service, room comfort

Good but basic hotel in a convenient location.

Not an upscale hotel but I good place to stay for a few nights and certainly worth the price. Most of the staff spoke English and they were friendly and helpful. The hotel is located in a convenient location and easy to find. I did not try the restaurant but the food looked good and of good variety. I am not a spoiled traveler so the hotel was perfectly suited to my needs. The Internet was wired in the rooms and only 10 RMB a night. They did have WiFi in the Hotel.
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and well situated.

The Gloria Plaza Hotel in Suzhou is a great place. Our room was clean, quiet, spacious and very reasonably priced. The staff were extremely helpful and the buffet breakfeasts and other meals served at the hotel very good. The hotel was well situated just across teh road to one of the main walkways through the old city. This area is picturesque, full of great little shops and restaurants and at teh far end led on to teh new I M Pei designed Suzhou Museum. I would certainly go back there.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Gloria Plaza Suzhou

Hotel Gloria Plaza is located close to Suzhou old and commercial center. It is relatively old and not any more competitive with new same price level hotels. Worst breakfast I've had for ages. OK, if only location is important.
Verified review

8/10 Good

Henning

Liked: Cleanliness, staff & service, room comfort
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

최희영

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort