See all properties

Oakwood Hotel & Residence Suzhou

4.5 star property
4.5-star luxury hotel, connected to the convention center in Suzhou Industrial Park

Choose dates to view prices

Photo gallery for Oakwood Hotel & Residence Suzhou

Lounge
Interior entrance
3 bedrooms, premium bedding, in-room safe, desk
Exterior
42-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123
  • Jinji Lake
    ‪5 min drive‬
  • Suzhou International Expo Center
    ‪8 min drive‬
  • Suzhou Culture and Arts Center
    ‪9 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪42 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

3 bedrooms, premium bedding, in-room safe, desk

Luxury Apartment, 2 Bedrooms, Partial Lake View

  • 108 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Premier Apartment, 3 Bedrooms, Lake View

3 bedrooms, premium bedding, in-room safe, desk

Premier Apartment, 3 Bedrooms, Lake View

  • 153 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed OR 1 Twin Sofa Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Basic Room, 1 King Bed

3 bedrooms, premium bedding, in-room safe, desk

Basic Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Primier King Room

3 bedrooms, premium bedding, in-room safe, desk

Primier King Room

  • Partial lake view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Apartment Lake View

  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Apartment, Partial Lake View

3 bedrooms, premium bedding, in-room safe, desk

Junior Apartment, Partial Lake View

  • 52 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

Coffee/tea maker, electric kettle

One-Bedroom Apartment

  • 76 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
49-inch LED TV with cable channels, TV, pay movies

W Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 98 reviews
The price is CA $182
CA $212 total
includes taxes & fees
Aug 24 - Aug 25
W Suzhou

About the area

Suzhou

Suzhou Industrial Park stay.With a stay at this Suzhou Industrial Park hotel, you'll be within half a mile (1 km) of Dushu Lake and 6 miles (10 km) of Jinji Lake. Suzhou Ferris Wheel and Suzhou International Expo Center are also within 6 miles (10 km).

What's nearby

  • Jinji Lake - 5 min drive - 5.9 km
  • Suzhou International Expo Center - 8 min drive - 8.7 km
  • Suzhou Culture and Arts Center - 9 min drive - 8.9 km
  • Gate to the East - 11 min drive - 11.8 km
  • Humble Administrator's Garden - 14 min drive - 17.1 km

Getting around

  • Yueliangwan Station - 5 min walk
  • Suzhou Railway Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪SUBWAY 赛百味 - ‬12 min walk
  • ‪Emmett 艾美餐厅 - ‬4 min walk
  • ‪螺蛳饭店 Luosi Restaurant - ‬3 min walk
  • ‪星巴克 - ‬11 min walk

About this property

Oakwood Hotel & Residence Suzhou

4.5-star luxury hotel, connected to the convention center in Suzhou Industrial Park
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and a complimentary children's club are also featured at the luxury Oakwood Hotel & Residence Suzhou. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

  • 250 guestrooms or units
  • 23 levels
  • Meeting rooms
  • Built in 2016
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Oakwood Hotel & Residence Suzhou offers 250 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 421 reviews
The price is CA $90
CA $105 total
includes taxes & fees
Aug 31 - Sep 1
Pan Pacific Suzhou

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 75 reviews
Rating 8 - Good. 23 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Crouch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.
Stayed 13 nights in Apr 2025

10/10 Excellent

Isabel, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023

10/10 Excellent

Lieschen

Stayed 4 nights in Jun 2023

10/10 Excellent

watson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lake view

Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

TifKoh, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hsing-Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the industrial/tech/education area

I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Roger S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms conditions are good but the room service menu is limited
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights stay in Oakwood Hotel Suzhou

Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.

10/10 Excellent

Pei, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value for a short stay

Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Roger

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Donny, s Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for the money

Clean room, AC worked well If your in the area you can't go wrong
Stayed 1 night in Jun 2017

10/10 Excellent

Weiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Jinji / Dushu Lake area

It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.
Stayed 1 night in Jun 2017

6/10 Okay

Karel

Travelled with family
Liked: Room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

TE-CHUNG

Stayed 1 night in Oct 2023

10/10 Excellent

Tingzhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错啦
Stayed 5 nights in Nov 2021

8/10 Good

KENGHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周遭環境優美，舒適... 但地點稍偏，不易打車，且網路速度有點偏慢 早餐豐富，好吃😋 大致上還不錯
Stayed 4 nights in Sep 2020