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Hotel Description

Hotel near Parramatta Park in Sydney

Parramatta stay

Within a 10-minute walk of this Parramatta hotel, you'll find Parramatta Park and CommBank Stadium. University of Western Sydney Parramatta Campus and Westmead Hospital are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the steam room, bar/lounge, and laundry facilities.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $152* Per night/room 4 Apr. - 5 Apr.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Sydney Parramatta ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Sydney Parramatta

Everyone (1)
4 out of 5

Posted by on 21 Mar. 2021

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2 out of 5
The property didn't look like a 4 star hotel and building is very outdated rooms were small and shower im 5'5 and i my head almost touched the ceiling in the shower. What i liked the most was the friendly and helpful staff. Ivwas even given an umbrella to borrow when it started raining.

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by Rathish Nair Front Office Manager

Dear Sir/ Madam, Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

About the Novotel Sydney Parramatta

Location 350 Church Street, Parramatta, NSW 2150

Property Features

Novotel Sydney Parramatta offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 2583 square feet (240 square meters) and includes a conference center. The business-friendly Novotel Sydney Parramatta also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This Sydney hotel is smoke free.

  • 194 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Parramatta Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.

Novotel Sydney Parramatta has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Fee for in-room wired internet: AUD 24.50 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Parramatta
  • Novotel Parramatta Sydney
  • Novotel Sydney Hotel Parramatta
  • Novotel Sydney Parramatta
  • Parramatta Novotel
  • Sydney Novotel
  • Sydney Novotel Parramatta
  • Sydney Parramatta
  • The Sebel Hotel Parramatta
  • The Sebel Parramatta Hotel Parramatta
  • Novotel Sydney Parramatta Hotel
  • Novotel Sydney Parramatta Hotel
  • Novotel Sydney Parramatta Parramatta
  • Novotel Sydney Parramatta Hotel Parramatta

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.