Pullman Sydney Airport

5.0 star property
5-star luxury hotel near Meriton Retail Precinct Mascot Central

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Photo gallery for Pullman Sydney Airport

Bar (on property)
Bar (on property)
Deluxe Room, 1 King Bed
Lobby
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
191 O Riordan Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪7 min walk‬
  • Sydney Cricket Ground
    ‪8 min drive‬
  • Sydney Opera House
    ‪11 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Executive, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Executive, High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

Mascot stay.With a stay at this Mascot hotel, you'll be within half a mile (1 km) of Meriton Retail Precinct Mascot Central and 2 miles (3 km) of Archie Rose Distilling Co.. Also, Enmore Theatre is within 3 miles (5 km) and Royal Randwick Racecourse is within 6 miles (10 km).

What's nearby

  • Meriton Retail Precinct Mascot Central - 7 min walk - 0.6 km
  • Enmore Theatre - 3 min drive - 3.9 km
  • Royal Prince Alfred Hospital - 6 min drive - 5.4 km
  • Sydney Cricket Ground - 8 min drive - 6.9 km
  • Sydney Opera House - 11 min drive - 10.0 km

Getting around

  • Sydney St Peters Station - 3 min drive
  • Mascot Station - 7 min walk
  • Sydney Airport (SYD) - 9 min drive

Restaurants

  • ‪Oliver Brown - ‬8 min walk
  • ‪Into Laksa - ‬6 min walk
  • ‪Kingship coffee - ‬5 min walk
  • ‪Patchett's Pies - ‬4 min walk
  • ‪South Sydney Graphic Arts Club - ‬8 min walk

About this property

Pullman Sydney Airport

5-star luxury hotel near Meriton Retail Precinct Mascot Central
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Pullman Sydney Airport. An airport shuttle during limited hours is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 12 levels
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Sydney Airport offers 229 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Korean, Portuguese, Spanish, Vietnamese

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (AUD 10 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Covered self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Fee for in-room wireless internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way)
  • Covered self parking fee: AUD 40 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Sydney Airport Hotel
Pullman Sydney Airport (opening June 2016)
Pullman Sydney Airport Hotel
Pullman Sydney Airport Mascot
Pullman Sydney Airport Hotel Mascot

Pullman Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
Having stayed at a Pullman property before in Auckland, we were very disappointed with this property at Sydney International Airport. Our major criticism was that having at first experienced problems getting into a room (door key didn’t work and room service items were outside the room on the floor, suggesting the room was occupied) we were then assigned to a second room, which ended up having issues with the air conditioning……it was 92 degrees in Sydney that day. Despite efforts to reset the AC, it was still much too warm, so the management offered to have us change rooms, but told us that this was the last room they would offer since we had already had 2 room changes!!!!….which was absolutely NOT the case. Yet they made us feel as if we were being fussy and overly demanding customers, which we resented as we are always very accommodating customers. Furthermore the ‘gentleman’ ( I am using that descriptor sarcastically, but he was either a manager or assistant manager ) who was apparently on duty and arranged the changed room when they couldn’t fix the AC, was arrogant and frankly unpleasant. However, some of the staff were great….Alison who was helping at the front desk; the bartender that evening (I think his name was Eric??)…they were courteous and professional, which was
Stayed 1 night in Mar 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
So great!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Absolutely worst service and food in their restaurant. Nightmare to get in and out of their car park. Rooms are ok
Stayed 1 night in Mar 2025

8/10 Good

michael

Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Stayed 2 nights in Mar 2025

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Pullman.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and confortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Maree

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible from check in to check out. They could not have done any more to help and make our stay enjoyable.
Stayed 1 night in Mar 2025

10/10 Excellent

sally

Stayed 1 night in Feb 2025

8/10 Good

Lea

Liked: Cleanliness, staff & service
Did not like the fact that the toilet in the room was not a separate room but quite open
Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing

Room wasn’t ready for check in, at 430pm. Moved to a different room. We had requested an extra bed for our son. Which we were told it would be ready in 20mins. We came back at 5hours later and it wasn’t. Additionally, we ordered breakfast the next morning and it took 1hr before we got up and left. Very disappointing. A hotel we only go too as a treat everynow and then.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Yesim

Liked: Cleanliness, staff & service
House keeping has done a great job with keeping rooms clean however I believe the curtains need some sort of cleaning as it looks quite old/ dirty. Only a gym on site for a 5 star hotel. I would have expected better it felt more of a 4 star.
Stayed 2 nights in Feb 2025

10/10 Excellent

Domenico, pascoevale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely place to get a great rest Great amenities showers are great I enjoyed my night
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey, Atlanta

Liked: Staff & service, amenities, property conditions & facilities
Very clean and large rooms with great views.
Stayed 1 night in Feb 2025

10/10 Excellent

Shuxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Renee

Stayed 1 night in Dec 2024

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025