Shangri-La Sydney

5.0 star property
Spa hotel near The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

Enjoy a meal with a view of the city and a body of water from this elegantly set dining table.
Enjoy a city view from the large windows, with a comfortable bed and a flat-screen TV for entertainment.
Sydney Opera House stands majestically against the city skyline, its iconic sail-like design illuminated.
Guests can enjoy a city view from the window, reading in comfort.
Relax in a spacious bathroom with a large bathtub, city views, and a marble countertop.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪9 min walk‬
  • Sydney Opera House
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪12 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(109 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

9.0 out of 10
Wonderful
(75 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

9.6 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

9.2 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

9.2 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

9.8 out of 10
Exceptional
(18 reviews)
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

9.0 out of 10
Wonderful
(50 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 87 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 114 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(39 reviews)
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

9.0 out of 10
Wonderful
(19 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 83 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

9.0 out of 10
Wonderful
(106 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

8.8 out of 10
Excellent
(28 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 77 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

9.4 out of 10
Exceptional
(18 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the area

Sydney

The Rocks stay.You'll be steps from The Big Dig Archaeology Education Centre and within a 10-minute walk of Museum of Contemporary Art with a stay at this The Rocks hotel. The Rocks Markets and Sydney Observatory are also within half a mile (1 km).

What's nearby

  • The Rocks Markets - 5 min walk - 0.5 km
  • Circular Quay - 9 min walk - 0.9 km
  • Sydney Opera House - 12 min walk - 1.2 km
  • Sydney Harbour Bridge - 12 min walk - 1.1 km
  • Sydney Tower Eye - 14 min walk - 1.2 km

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Spa hotel near The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 20451 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1604 out of 2342 reviews
Rating 8 - Good. 405 out of 2342 reviews
Rating 6 - Okay. 172 out of 2342 reviews
Rating 4 - Poor. 94 out of 2342 reviews
Rating 2 - Terrible. 67 out of 2342 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heike Ursula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect service
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved everything about Shangri-la. From Peter the doorman who took our luggage for storage when we arrived early. My massage was very relaxing with Nicole. Very professional young lady. The people on reception were happy and helpful and our room was fantastic. Loads of space and a nice comfortable bed. We will definately stay again when we stay in Sydney again.
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The property is in the perfect location and visually stunning. Staff while friendly were slow and inattentive. Check in queue was a 22 minute wait with only 2 guests processed in that time. Bar I had to approach someone to take my order after 10 minutes
Stayed 1 night in May 2025

4/10 Poor

AKARI

Stayed 1 night in May 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing views amazing facilities and even more amazing staff! They made our stay very enjoyable
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, only downside was the parking. They wanted $100+ a night to park a car
Stayed 1 night in May 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words except it is excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, comfortable pillows and excellent service
Stayed 1 night in Apr 2025

10/10 Excellent

deana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, rooms nice and big got a darling harbor view, would be nice to see the hotel get a little bit of a facelift, overall, it was a great location. staff were great everywhere loved the 36 floor bar. great views.. will come back
Stayed 1 night in Apr 2025

10/10 Excellent

celecitina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great for a Quick Getaway.
Stayed 1 night in Apr 2025

10/10 Excellent

Hamid Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good experience in my first trip to Sydney by Staying in this hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel as it was the hotel my parents stayed at for the wedding night. I booked it, as I was proposing to my girlfriend.
Stayed 1 night in Apr 2025

10/10 Excellent

Pruksawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Gerard

Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shangrila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient, near to restaurants and transport. Our room is spacious, clean and lovely. The only thing that I do not like is the way from the hotel to Circular Quay. The street is elevated. It's a bit of a struggle coming back to the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Raffaele Di

Stayed 3 nights in Apr 2025

10/10 Excellent

Nataly, Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent the extra money to get a harbor facing room and it was so worth it! I was on the 25th floor and had a gorgeous view of the harbor and saw some beautiful sunsets. The hotel is conveniently located with the Opera House, harbor and plenty of restaurants in walking distance. There’s also a same day laundry shop within a 10 minute walk that can pick up and deliver your clothes to Shangri-La. The room was clean and quiet, with a nice soaker tub, comfy beds and cozy lighting!
Stayed 3 nights in Apr 2025

8/10 Good

Traci-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Windows could do with a bit of a clean
Stayed 2 nights in Apr 2025

10/10 Excellent

pekka

Stayed 3 nights in Mar 2025

8/10 Good

Thor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our honeymoon stay at the Shangri-La Sydney. We had a harbour view which was beautiful but the king bed was more two mattresses pushed together and the fan in the bathroom didn’t work. They offered us complimentary sparkling wine with chocolates and also highly recommend the breakfast buffet! If you reserve on checkin you do get a discount which is nice. Convenient location very walkable and close to public transit.
Stayed 5 nights in Apr 2025