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The Star Grand Hotel and Residences Sydney

5.0 star property
5-star luxury hotel near Star Casino

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, sun loungers
Sundeck
Two Bedroom City View Suite
Restaurant
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪10 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Pyrmont View Suite With Office

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Harbour View Suite

View from room

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Star Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Harbour Twin Room

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Premium Harbour Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Harbour King Room

Premium Harbour King Room

Premium Harbour King Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

One Bedroom City View Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

  • 120 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the area

Sydney

Central Sydney getaway .At this Pyrmont hotel, you'll be steps from Star Casino and within a 15-minute walk of SEA LIFE Sydney Aquarium. Circular Quay and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Star Casino - 1 min walk - 0.0 km
  • International Convention Centre Sydney - 10 min walk - 0.9 km
  • Circular Quay - 3 min drive - 1.6 km
  • Sydney Opera House - 4 min drive - 2.0 km
  • White Bay Cruise Terminal - 4 min drive - 2.7 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪The Star Garden Buffet - ‬1 min walk
  • ‪Fat Noodle - ‬1 min walk
  • ‪24/7 Sports Bar - ‬3 min walk
  • ‪Sovereign Room - ‬6 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk

About this property

The Star Grand Hotel and Residences Sydney

5-star luxury hotel near Star Casino
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a nightclub, and a fitness center are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 0 sq m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Smoking in designated areas
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

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  • Pool
  • Hot tub
  • Spa
  • Free WiFi
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The price is CA $401
CA $441 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable/satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 27 2025 to May 27 2025 (dates subject to change):
  • Casino/Gaming facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1029 reviews
Rating 8 - Good. 189 out of 1029 reviews
Rating 6 - Okay. 86 out of 1029 reviews
Rating 4 - Poor. 35 out of 1029 reviews
Rating 2 - Terrible. 40 out of 1029 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Got a free upgrade upon check in- worst thing ever, was placed in one of the most ran down and dirtiest unit you have seen, stains on the lounge, mould growing on the kitchen cupboards something I have never seen, hairs everywhere, marks on almost every surface- aircon stopped working had to wait 1hr for help. Management could care less , told if I was to return I would get a free upgrade next time. Wow wow wow you can tell Star is going to the pack. Best the spend the extra money and go across to crown!
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The only let down was the food from room service . It was below average
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Bed was comfortable pillows need replacing Bathroom good size Light meals options lacking Not meeting our expections on accepted dress standards for entire property Harbour veiw was not as hoped for considering the extra cost
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Enjoyed our stay would love to be back
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
I had an incredible stay here! The room was spacious, there were plenty of dining options within the building, easy parking, the breakfast spread was both extensive and delicious, and the staff were all incredibly friendly. I couldn't fault a thing with my stay! AMAZING!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ross

Stayed 5 nights in Mar 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay at The Star Grand

Fabulous stay, they went above and beyond, upgraded us to celebrate our 40th wedding anniversary. Fabulous staff. Would definitely recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jalisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to Darling Harbour
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Labrini

Stayed 1 night in Mar 2025

4/10 Poor

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid I wish we stayed somewhere else. It was nice enough and beds were comfortable but the room was dark. I was staying here the day before the wedding and there was four of us, not enough robes, towels etc … the staff were pleasant. I guess I was expecting it to be a lot better considering the cost and as it was the day before my wedding.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the luxury feel for a small time away from home
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel, lovely staff had a cafe and food options on site. Not too far to walk to the viaduct just iver thr bridge no more than 10mins.
Stayed 4 nights in Feb 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Very good in every way except the check-in experience. Long queues that took forever. Only 2 staff on. Not good.
Stayed 1 night in Mar 2025

10/10 Excellent

Praveenas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money! Find accommodation elsewhere!

I recently had a truly disappointing experience at this establishment. As a long-time patron, my expectations were significantly higher, and I left feeling completely disheartened. The staff's lack of enthusiasm was palpable; they seemed disengaged and indifferent, which set a poor tone for our stay. The state of the room was unacceptable. The cleanliness was far below standard; the shower had a gritty texture and was stained yellow, indicating a lack of proper maintenance. The floors were only partially vacuumed, leaving behind crumbs and dust that should have been addressed before our arrival. Breakfast was another letdown. The buffet consisted of what appeared to be old leftovers that had simply been reheated, lacking freshness and flavor. I would strongly advise anyone considering this option to save their money and instead opt for a local café where you can enjoy quality food and attentive service. Overall, I am deeply ashamed of how far this place has fallen. My experience was nothing short of terrible, and as a result, I will not be returning. I will now seek out new accommodations that can truly provide the quality service I deserve.
Stayed 2 nights in Feb 2025

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

The staff where welcoming and helpful it was unfortunate that the tv didnt work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Comfortable stay. Spacious rooms. Nice front of house staff and porters. Cleaning could be better. Missed by room half the time and if they did clean, they’d leave used glasses and not replace, or forget bath mat. Gym is decent. Nice pool but usually filled with small children. Good location. Quiet community. Walking distance from restaurants and Darling Harbour.
Stayed 1 night in Mar 2025