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"It was very nice. Bagels ran out early at breakfast but the rest was good. " More

By a verified traveller on Mon 12 Sep 2022

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Hotel Description

Enjoy free breakfast at this East Syracuse hotel

Near the airport

Stay at this East Syracuse hotel and you'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 2 miles (3 km) of Brooklawn Golf Course. Also, Palace Theater is within 3 miles (5 km) and Syracuse University is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $103* Per night/room 3 Apr. - 4 Apr.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Concord Syracuse ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Concord Syracuse

Everyone (10) Couples (5) Family (4)
2 out of 5
Rooms are old and hallways, reception area in huge need of renovation. Tv in room did not work for our entire stay and they did not take care of it. Would never stay there again. Was the worst hotel room I have ever been in and it was not inexpensive which made it much worse

Posted by , from WEST PALM BEACH on 15 May 2023

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2 out of 5
Check in made me question the decision to book here. Upon walking up the front desk women was on the phone and ignored us for 15 minutes without even making eye contact or acknowledging us to apologize for the wait and say she would be right with us. Just seemed extremely rude to me and not what I expect as far as customer service goes. Note… we are very easy going people also.

Posted by , from Brookfield on 21 Oct. 2022

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2 out of 5
Not the nicest place, but if all you need is a bed for the night it’ll do

Posted by , from Brookfield on 21 Oct. 2022

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5 out of 5
It was very nice. Bagels ran out early at breakfast but the rest was good.

Posted by on 12 Sep. 2022

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5 out of 5
5 minutes from the party!

Posted by on 29 Aug. 2022

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3 out of 5

Posted by on 28 Nov. 2021

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4 out of 5
Our stay was brief but enjoyable. Understandably limited breakfast, but the room was very nice. HVAC unit was exceptionally good! Hall noise was slightly annoying. A good stay.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by Travis Neuberger, Front Office Manager

I am glad you enjoyed your stay! We hope to host you again sometime.

5 out of 5

Posted by on 9 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Megan

Thank you for your review!

4 out of 5

Posted by on 19 Jul. 2020

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Comment from Hotel Management

2 Sep. 2020 by Aubrey

Thank you for your review!

4 out of 5
location is great, staff was friendly and stepped up when I had an issue to address

Posted by , from Chicago IL on 2 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Aubrey

Thank you for your review!

About the Best Western Plus East Syracuse Inn

Location 6605 Old Collamer Rd S., East Syracuse, NY 13057

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse. Free self parking is available. This East Syracuse hotel is smoke free.

  • 110 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Concord Syracuse offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn East Syracuse
  • Baymont East Syracuse
  • Hotel Concord Syracuse Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.