4.0 out of 5

"Usually Stay at cheaper Motels in The Area but Will Not From Now On. With breakfast Included Didn't Cost any more than other places without. Much nice ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

Enjoy free breakfast at this 3-star East Syracuse hotel

In East Syracuse

You'll find Brooklawn Golf Course and Palace Theater within 3 miles (5 km) of this hotel. Erie Canal Museum and Le Moyne College are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour fitness center on site, and a 24-hour front desk and a picnic area are also provided.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 110 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$117* Per night/room 17 Sep. - 18 Sep.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus East Syracuse Inn ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus East Syracuse Inn

Everyone (9) Couples (1) Family (2)
3 out of 5

great value

I reserved this at the last minute and was extremely happy with the value of the hotel for the cost. 

Posted by on 14 Nov. 2013

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4 out of 5

Posted by on 26 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Aubrey

Thank you for your review!

5 out of 5
+ Great service, very clean - noisy, walls too thin

Posted by on 30 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Aubrey

I appreciate you taking the time to review your stay with us and certainly apologize for the noisy neighbors!!

5 out of 5
great staff rooms and especially the breakfast..enjoyable

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Aubrey

Thank you for your review!

2 out of 5
The check in was ok. The person was on the phone the whole time, but worked me in. The room was cramped. Air conditioner was set at 60, it was very cold in the room. Only one elevator was working and it was not well maintained. The refrigerator’s freezer had an old cloth ice bag in it. The halls were very dirty, carpet was stained badly.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Aubrey

I'm so sorry to hear that you didn't enjoy your stay with us and appreciate you bringing your concerns to my attention. It is only with feedback from our guests that we can continue to improve!

4 out of 5
Pleasantly surprised for the location and for booking it the day of travel. The condition of the room was great, but the hallway & elevators were dated. No issues for the price.

Posted by on 15 May 2019

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Comment from Hotel Management

19 May 2019 by Aubrey

Thank you for your review, we hope to see you again soon!

5 out of 5
Usually Stay at cheaper Motels in The Area but Will Not From Now On. With breakfast Included Didn't Cost any more than other places without. Much nicer room and friendly Staff

Posted by , from PA on 27 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Aubrey

Thank you for taking the time to review our hotel. I'm thrilled to hear that you gave us a shot and enjoyed your stay. We look forward to seeing you again in the future!

4 out of 5
The air conditioning unit in my room did not work adequately. I endured it the 1st night and they expressed my concern to the staff. I was moved to another room immediately. The staff person brought the keys up to me. Unfortunately they did not work so I had to go down to the front desk to have them redone at which point the staff person expressed surprising leaving me with the impression she thought I didn't know how to use the keys! Opening slits on butter pats available at breakfast were flawed and could not be opened.

Posted by on 3 Jul. 2018

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Comment from Hotel Management

3 Jul. 2018 by Aubrey

Please accept my apologies for the inconveniences you experienced during your stay with us. I appreciate you bringing them to my attention so that I can correct them for the future. I do hope to see you again the next time you're in Syracuse!

2 out of 5

OK but was better in the past....

Pros: The breakfast was decent - waffles, bagels, muffins, danish, cold and hot cereal. Good selection.
Cons: The service from the front desk staff and cleanliness of the rooms. AND if you don't have a 24 hour maintenance person a plunger should be available.
Location: Carrier Circle - central to almost anything in Syracuse. We stayed there because family is nearby.
We stayed here last year and the hotel condition was much better and cleaner. When we checked in we asked for a 1st floor room due to my handicapped son and were told none were available. We had to ask for extra towels twice, hotel desk clerk seemed clueless - mind you it WAS Christmas day but still....The toilet in our room clogged at 10pm and there was no maintenance person available. The next morning they ALLOWED us to switch rooms -- and finally gave us a first floor room. Of course, moving 4 people wasn't a picnic either after unpacking. We were told the room night could not be compensated because we had paid directly through Travelocity! After some discussion they were willing to give us a voucher for a free one night stay in the next year. In addition the breakfast was supposed to run until 10am and it closed down at 9am the first morning (a Saturday). The desk clerk was willing to let us and a few other guests get breakfast but that was a bit odd as well.

Posted by , from Binghamton, NY on 28 Dec. 2015

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4 out of 5
Great hotel and friendly staff! I will certainly come back to stay again.

Posted by on 28 Dec. 2015

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About the Best Western Plus East Syracuse Inn

Location 6605 Old Collamer Rd S., East Syracuse, NY 13057

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western Plus East Syracuse Inn also features a 24-hour fitness center, a picnic area, and laundry facilities. Self parking is free. This 3-star East Syracuse hotel is smoke free.

  • 110 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (11.1 km / 6.9 mi)
  • Train station: Syracuse Regional Transportation Center (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus East Syracuse Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This East Syracuse hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Baymont Inn East Syracuse
  • Baymont East Syracuse
  • Best Western Plus East Syracuse

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.