"The hotel it's self isn't bad, but the area isn't good. The noise level is so bad that they have ear plugs in the room. We won't be stay at that locat ... " More
Heart of Tacoma
Your stay at this South End hotel places you within 6 miles (10 km) of Tacoma Mall and LeMay Car Museum. Tacoma Dome and Museum of Glass are also within 6 miles (10 km).
Dining, 24-hour fitness
This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free self parking and free WiFi. There's a spa tub on site, and a 24-hour front desk and a coffee shop are also provided.
22 Dec. 2023 by Sean, General Manager
Thank you so much for your rating! I am delighted that you had a great stay, we hope to see you again!
15 Sep. 2023 by Sean, General Manager
I'm sorry to hear that your stay wasn't all that it could be. We keep ear plugs and other sound mitigation efforts to offer everyone a comfortable night's sleep. While our noise reduction efforts continue, we hope that you might consider joining us again so that we may show you our improvements, and offer a room on the other side of the building if you would like.
10 Aug. 2023 by Sean, General Manager
Thank you so much for your review! I'm glad your family enjoyed our amenities!
16 Jul. 2023 by Sean, General Manager
Thank you so much for your feedback! It's great to see that you enjoyed your stay, please join us again!
5 Oct. 2022 by Shay, Manager
Thank you for choosing us and for taking the time to leave your feedback.
20 Nov. 2021 by Paul S
Dear Traveler, Thank you for the positive feedback we appreciate hearing from our guests and love that all of our employees where super friendly and helpful. We look forward to your next booking with us
18 Feb. 2020 by Front Desk
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Holiday Inn Tacoma Mall, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 8500 square feet (790 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and a garden are also featured at the family-friendly Holiday Inn Tacoma Mall, an IHG Hotel. Self parking is free. This 3-star Tacoma hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Holiday Inn Tacoma Mall, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and on weekends from 6 AM to 10:30 AM.
Toast to Toast Restaurant - This bistro specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.
Toast to Toast Lounge - This lobby lounge specializes in American cuisine and serves breakfast, brunch, and dinner. Happy hour is offered. Open daily.
Toast to Toast Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.