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"The hotel it's self isn't bad, but the area isn't good. The noise level is so bad that they have ear plugs in the room. We won't be stay at that locat ... " More

By a verified traveller on Mon 04 Sep 2023

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Hotel Description

3-star family-friendly hotel near Tacoma Mall, connected to the convention center

Heart of Tacoma

Your stay at this South End hotel places you within 6 miles (10 km) of Tacoma Mall and LeMay Car Museum. Tacoma Dome and Museum of Glass are also within 6 miles (10 km).

Dining, 24-hour fitness

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free self parking and free WiFi. There's a spa tub on site, and a 24-hour front desk and a coffee shop are also provided.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $152* Per night/room 31 Mar. - 1 Apr.

Suite, 2 Queen Beds, Accessible (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Tacoma Mall, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Tacoma Mall, an IHG Hotel

Everyone (8) Couples (2) Family (9)
5 out of 5

Posted by , from Fresno on 15 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by Sean, General Manager

Thank you so much for your rating! I am delighted that you had a great stay, we hope to see you again!

3 out of 5
The hotel it's self isn't bad, but the area isn't good. The noise level is so bad that they have ear plugs in the room. We won't be stay at that location again.

Posted by on 4 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by Sean, General Manager

I'm sorry to hear that your stay wasn't all that it could be. We keep ear plugs and other sound mitigation efforts to offer everyone a comfortable night's sleep. While our noise reduction efforts continue, we hope that you might consider joining us again so that we may show you our improvements, and offer a room on the other side of the building if you would like.

5 out of 5
Got an excellent nights speel. The boys enjoyed the pool and gym.

Posted by on 6 Aug. 2023

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Comment from Hotel Management

10 Aug. 2023 by Sean, General Manager

Thank you so much for your review! I'm glad your family enjoyed our amenities!

5 out of 5

Posted by on 26 Jun. 2023

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Comment from Hotel Management

16 Jul. 2023 by Sean, General Manager

Thank you so much for your feedback! It's great to see that you enjoyed your stay, please join us again!

4 out of 5
The rooms were very functional and well-equipped. Beds were excellent and the furniture was of decent quality. Overall, I enjoyed the stay.

Posted by on 20 Nov. 2022

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5 out of 5
Clean, fast check in, friendly, however inconveniently located.

Posted by on 4 Oct. 2022

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Comment from Hotel Management

5 Oct. 2022 by Shay, Manager

Thank you for choosing us and for taking the time to leave your feedback.

5 out of 5
Very clean, very nice employees, everyone was friendly and helpful

Posted by on 27 Sep. 2021

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Comment from Hotel Management

20 Nov. 2021 by Paul S

Dear Traveler, Thank you for the positive feedback we appreciate hearing from our guests and love that all of our employees where super friendly and helpful. We look forward to your next booking with us

2 out of 5

Posted by on 24 Aug. 2021

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4 out of 5

Posted by on 14 Aug. 2021

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5 out of 5
Nice room, comfortable bed, exhaust fan for shower. Excellent service in morning for breakfast from Kathi (“i”, not “y”).

Posted by on 18 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Front Desk

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

About the Holiday Inn Tacoma Mall, an IHG Hotel

Location 8402 S Hosmer St, Tacoma, WA 98444

Property Features

Holiday Inn Tacoma Mall, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 8500 square feet (790 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and a garden are also featured at the family-friendly Holiday Inn Tacoma Mall, an IHG Hotel. Self parking is free. This 3-star Tacoma hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: South Tacoma Station (4.5 km / 2.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Tacoma Mall, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and on weekends from 6 AM to 10:30 AM.

Toast to Toast Restaurant - This bistro specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.

Toast to Toast Lounge - This lobby lounge specializes in American cuisine and serves breakfast, brunch, and dinner. Happy hour is offered. Open daily.

Toast to Toast Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • LGBTQIA friendly
  • Children stay free 16
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitization practices of any association
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Lion Hotel Tacoma
  • Red Lion Tacoma
  • Tacoma Red Lion Hotel
  • Tacoma Red Lion
  • Red Lion Tacoma Hotel Tacoma
  • Holiday Inn Tacoma Mall Hotel
  • Holiday Inn Tacoma Mall
  • Holiday Tacoma Mall, An Ihg
  • Holiday Inn Tacoma Mall, an IHG Hotel Hotel
  • Holiday Inn Tacoma Mall, an IHG Hotel Tacoma
  • Holiday Inn Tacoma Mall, an IHG Hotel Hotel Tacoma

You should know

  • Pool access available from 8:00 AM to 11 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.