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Sheraton Taitung Hotel

4.5 star property
4.5-star luxury hotel near Taitung Night Market

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Photo gallery for Sheraton Taitung Hotel

Exterior detail
Lobby sitting area
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
No.316, Zhengqi Rd., Taitung, Taitung County, 950
  • Taitung Night Market
    ‪2 min walk‬
  • Tiehuacun
    ‪5 min walk‬
  • Taitung Railway Art Village
    ‪6 min walk‬
  • Taitung (TTT)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, City View

Family Room, 2 Double Beds, City View

Family Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, City View, Corner

Family Room, 2 Bedrooms, City View, Corner

Family Room, 2 Bedrooms, City View, Corner

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

About the area

Taitung

Taitung City Centre stay.A stay at this Taitung City Centre hotel places you steps from Taitung Night Market and within a 5-minute walk of Tiehuacun. Taitung Railway Art Village and Taitung Tianhou Temple are also within half a mile (1 km).

What's nearby

  • Taitung Night Market - 2 min walk - 0.2 km
  • Tiehuacun - 5 min walk - 0.4 km
  • Taitung Railway Art Village - 6 min walk - 0.6 km
  • Taidong Forest Park - 18 min walk - 1.6 km
  • Taitung Seashore Park - 4 min drive - 2.0 km

Getting around

  • Taitung Station - 15 min drive
  • Taitung (TTT) - 11 min drive

Restaurants

  • ‪藍蜻蜓速食專賣店 - ‬4 min walk
  • ‪纏記舊街東河包子 - ‬2 min walk
  • ‪肯德基 - ‬4 min walk
  • ‪阿桑剉冰 - ‬2 min walk
  • ‪早點大王 - ‬1 min walk

About this property

Sheraton Taitung Hotel

4.5-star luxury hotel near Taitung Night Market
Sheraton Taitung Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Taitung Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Taitung hotel is smoke free.

  • 278 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Sheraton Taitung Hotel offers 278 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

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Exterior

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: TWD 605 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to April 27:
  • Swimming pool
The property will be renovating from May 27 2025 to May 29 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately TWD 605 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Pool access available from 3:30 PM to 9:30 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Taitung
Queena Plaza Hotel
Queena Plaza Taitung
Queena Plaza
Queena Plaza Hotel Taitung Taiwan
Sheraton Taitung Hotel Taiwan
Queena Plaza Hotel Taitung
Sheraton Taitung Hotel Hotel
Sheraton Taitung Hotel Taitung
Sheraton Taitung Hotel Hotel Taitung

Sheraton Taitung Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 876 reviews
Rating 8 - Good. 292 out of 876 reviews
Rating 6 - Okay. 69 out of 876 reviews
Rating 4 - Poor. 40 out of 876 reviews
Rating 2 - Terrible. 13 out of 876 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arun

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Great amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Yan-Chun

Stayed 1 night in Dec 2024

8/10 Good

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As Sheraton, they could do better...!

A typical Sheraton hotel. Service as per their standards. Nothing earth shattering! Surprisingly English language proved to be a hurdle! Chinese restaurant food not the best at all.
Stayed 1 night in Nov 2024

10/10 Excellent

FREDERICK

Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Lobby area is nice.
Stayed 1 night in May 2024

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, delicious foods and live music.
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above average

Above average. It would have been better if the hotel can offer more bicycle for free rental or cheap rental
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Typical high standard of sheraton

Surprised to see Sheraton in Taitung. Its almost the only high rise bldg there. Typical sheraton high standard which means excellent standard in taitung. Sauna is good. Free breakfast has wide range but not top quality.
Stayed 1 night in Mar 2024

10/10 Excellent

xiaoping

Stayed 3 nights in Feb 2024

10/10 Excellent

Wenchi, Washington

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very nice stay. The young ladies who checked me in were so kind and helpful. Would not hesitate to return for a longer stay! Thanks again for your kindness!
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic dinner buffet, paired with excellent breakfast buffet, made the New Years weekend stay wonderful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Polly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night market right in front of entrance

Everything about this hotel was great. The only complain we had was when we arrived on Saturday evening, we could not enter the parking lot as night market was right in front of the hotel entrance! Our driver had to call the hotel and then was advised to park at an offsite parking lot which was quite far from the hotel. Hotel then sent a van to pick us up from that parking lot. How strange to have the night market right in front of a hotel entrance!!!! Totally don't understand that idea!
Stayed 2 nights in Nov 2023

10/10 Excellent

THUY, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in May 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常棒的飯店、很舒適、早餐也豐富、唯獨就是有請飯店給我筷子
Stayed 2 nights in Feb 2023

6/10 Okay

John

Stayed 1 night in Dec 2022

8/10 Good

Sunny, RICHOMOND

Travelled with group
Liked: Cleanliness, staff & service
excellent location in Taitung city , however, shower room water drain level is not quite ideals .
Stayed 2 nights in Nov 2022

10/10 Excellent

Yaling chou

Stayed 1 night in Oct 2022

6/10 Okay

Gregory

Disliked: Staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

Weichung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

LO

Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Liked: Cleanliness, property conditions & facilities, room comfort

Good experience with some limitations

Overall it was a pleasant experience, with clean rooms, good breakfast, and very friendly staff. However, too many services were missing, which are not ok for such a high tier hotel. Here below is the list for future customers' convenience: 1) Swimming pool not in function (only available on Fri and Sat) 2) Gym functioning only after 2pm 3) No room service at night time 4) Night bar closing early (22:00)
Stayed 3 nights in Sep 2021