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Pacific Bay Hotel

Property class: 4.5
4.5-star luxury resort near Tumon Beach, connected to a shopping center

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Photo gallery for Pacific Bay Hotel

A spacious lobby with high ceilings, large windows, and a variety of seating arrangements including sofas and chairs.
A swimming pool with a building in the background.
A covered outdoor seating area with tables and chairs, surrounded by a well-maintained lawn and palm trees.
The Pacific Bay Hotel entrance with a covered driveway and a car parked in front.
A sunset over a beach with palm trees silhouetted against the sky.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
1000 San Vitores Road, Tumon, Tamuning, 96931
  • Place, Tumon Beach
    ‪5 min walk‬
  • Place, Tumon Sands Plaza
    ‪7 min walk‬
  • Place, Dusit Place Shopping Center
    ‪10 min walk‬
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    ‪4 min drive‬

Room options

View all photos for Family Room, Non Smoking

A hotel room with two single beds, a small table with a chair, and a window with curtains.

Family Room, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (No Bed Type Guarantee)

A hotel room with two beds, a desk with a TV, and a lamp.

Superior Room (No Bed Type Guarantee)

  • Sleeps 2

View all photos for Family Room, Non Smoking

A hotel room with two single beds, a small round table with a chair, and a window with curtains.

Family Room, Non Smoking

  • Sleeps 4

View all photos for Superior Room (No Bed Type Guarantee)

A hotel room with two beds, a desk with a computer, and two bedside lamps.

Superior Room (No Bed Type Guarantee)

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Tamuning

Tumon stay.Within a 10-minute walk of this Tumon resort, you'll find Tumon Beach and Tumon Sands Plaza. Matapang Beach Park and Dusit Place Shopping Center are also within half a mile (1 km).
View more Resorts in TamuningOpens in a new window

What's nearby

  • Tumon Beach - 5 min walk - 0.5 km
  • Tumon Sands Plaza - 7 min walk - 0.6 km
  • Dusit Place Shopping Center - 10 min walk - 0.9 km
  • Tarza Magical Adventure Zone and Water Park - 17 min walk - 1.4 km
  • Ypao Beach Park - 2 min drive - 2.3 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 16 min drive

Restaurants

  • ‪Tacos Sinaloa - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Lee Garden - ‬2 min walk
  • ‪Manang Pika Tumon - ‬4 min walk
  • ‪Ban Thai Restaurant - ‬3 min walk

About this property

Pacific Bay Hotel

4.5-star luxury resort near Tumon Beach, connected to a shopping center
There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. An outdoor pool, spa services, and a garden are also featured at the luxury Pacific Bay Hotel. Parking is available for a fee.

This 4.5-star Tamuning resort is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1985
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
Pacific Bay Hotel offers 130 air-conditioned accommodations with safes and complimentary toiletries. Select Comfort beds feature premium bedding. Cable television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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  • Pool
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Things to do

  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 24-inch TV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Frequently asked questions

How close is Pacific Bay Hotel to the airport?

Pacific Bay Hotel is 2.7 mi (16-min drive) away from the Barrigada - A.B. Won Pat International Airport (GUM) airport, the closest popular airport to the property.

Does Pacific Bay Hotel have an airport shuttle?

Airport shuttle services are not available at Pacific Bay Hotel.

How close is Pacific Bay Hotel to the beach?

This resort is a short 7-minute walk from Tumon Beach and 1.2 mi (2-min drive) from Ypao Beach Park. Don't forget your sunscreen!

Does Pacific Bay Hotel offer free breakfast?

Pacific Bay Hotel does not offer free breakfast.

Is there a casino at Pacific Bay Hotel?

No, there is no casino at this resort.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in costs USD 47.00 (subject to availability).

Is there free parking at Pacific Bay Hotel?

Free parking is not available at this resort. Self parking is available for a fee.

Does Pacific Bay Hotel have a pool?

Pacific Bay Hotel features an outdoor pool.

Does Pacific Bay Hotel have a restaurant?

There are 3 onsite restaurants, offering options like Brazilian cuisine and happy hour.

Does Pacific Bay Hotel have a spa?

This resort doesn't have a spa, but it does offer body treatments, aromatherapy, and body scrubs.

How close is Pacific Bay Hotel to downtown Tamuning?

Pacific Bay Hotel is 2.4 mi away from Tamuning.

Pacific Bay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An air spray could help

An air spray could help.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
従業員の感じは非常によかった。 設備、清潔感については、値段を考えれば妥当だと思う。 ただ、日本のビジネスホテルホテルなどと比べると水周りなどは特に劣る。 コンセントは穴はあるが刺しても電流が流れていなかった。 合計2個のコンセントしかなかった。 ベッドの質は良かった。 老朽化は進んでいるように見えたが、日本人からすると廊下なども非常に広く感じる。 繰り返しになるが、 値段を考えれば妥当である。
Stayed 3 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
学生での旅行だったのでそれなりに満足しました。 横にABCストアがあるので何かあれば買えますし、前はバス停なので不便はありませんでした。 カードキーがフロントで渡される1枚と部屋にある1枚、計2枚でしたがフロントでもらったもののみドアが空けれるので要注意です
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
2回目はないと思った。スタッフの人は優しい。お湯が出なくなってフロントに言いに行ったらすぐに対応してくれたことは良かった。全体的に予想よりも古くて壁も薄く、布団も薄かった。リゾート地だから仕方ないと思うが、あの部屋でこの価格は高いと感じる。
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

ㅃ뿌ㅇ뿐

방음x 수압0 불이 어두움 빼고 다 좋아요~~
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and Noisy. My bad

Very very old and noisy. 80's TV, poor bathroom, annoying beds. It was so loud til 3 am! People from downstair bar have a fun chat out loud, so it was hard to sleep. All the other hotels were fully booked, so I had no option. Will never stay there again.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
築年数から言って多少老朽化した部分は在りましたが、素泊まり程度の私にとっては、何不住無く快適に過ごせました。 立地条件等も悪くなく、浜辺に出るのも通りを越えて歩いていける距離でしたので申し分ないと思います。
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel war okay für 1 Nacht, dafür jedoch zu teuer, da es ziemlich in die Jahre gekommen ist und die Handtücher und Bettwäsche z.T. Flecken hatten. Wasser war maximal lauwarm und die gut funktionierende Klimaanlage zum schlafen relativ laut. Das Personal war jedoch absolut freundlich. Für einen längeren Aufenthalt würde ich etwas anderes wählen.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

清潔感に問題があると感じました。

数年ぶりに泊まりました。 絨毯張りからクッションフロアになっていた以外は経年劣化な部分は拒めません。 廊下も薄暗く、証明器具はあるものの点灯されておらず不気味です。 部屋も清潔とは言えず、特に洗面台のコップとシャンプー、石鹸が載ったトレイに黒々とした縮れ毛が1本、それも伏せたコップの中に残っていました。 コップなどを使用済みのバスタオルなどで拭いたのでしょうか？ 翌日も床に髪の毛やゴミなどキチンと掃除されていませんでした。 次のホテルに移動するまでの2泊でしたので我慢しました。 それなりのお値段なのでもう少ししっかりして欲しいです。
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
시설이 너무 노후화되었고 청소 상태가 좋지 않았습니다. 그러나 위치는 가격대비 괜찮습니다만 청결 상태를 중요하게 생각한다면 추천하기는 어렵습니다.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
トイレの水洗の具合が悪い 天井から水滴が落ちてくる
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
새벽에 도착해서 잘려구만 들렸음. 우리나라 여인숙 수준임
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

최악

최악 중 최악. 몇 만원 더주고 홀리데이 가세요. 귀신나올까 무섭고 이불도 더럽고 화장실도 더럽고 공항에서 새벽도착이어서 하룻밤자려고 한건데 그래도 최악.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Mark

Good location, friendly staff
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness

가성비 적당한 호텔입니다.

일단, 호텔컨티션은 전체적으로 별로입니다. 하지만 저희는 새벽 도착이라 간단하게 휴식을 취할 생각으로 공항에서 가깝고 싼 호텔을 찾은거라 크게 불만은 없었습니다. 제가 체크인한 시간은 새벽 4시 정도 였는데 사전에 늦은 체크인에 관해 메일을 보내놓은 덕분인지 새뱍시간이었음에도 프런트에서 기다리거나 하지 않아서 편이했으며, 룸에 들어가니 센스있게 미리 에어컨을 켜 놓아서 편안한 휴식을 취할수 있었습니다.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Old but nice

Simple and quaint. Older h0tel that needs upgrading.
Stayed 6 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities

나홀로 숙박에 안성맞춤

혼자서 묵기에 굉장히 좋은곳
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Staff & service
짐만 잠시 맡기고 쉬다 오기엔 괜찬았지만 씻기엔 찝찝햇던곳이었어요ㅠ 사람도 별로 없고ㅠ ㅠ
Stayed 1 night in Aug 2019