Dear Sir,
I write to you regarding our stay in your Hotel, we were booked in for 4 nights but had to leave after one night due to the conditions of our room and the overall condition of the Hotel. In the bathroom, there was mould (fungus) around the window frame and plaster moulding, there was no plug for the wash basin, the toilet seat was broken, it was impossible to have a shower without water spraying over the floor due to the hose being fitted incorrectly.
The overall state of the wash room was dirty, rusty hinges, tiles not fitted probably.
In the main bedroom, all the skirting boards had paint peeling off them,the netting around the bed was dirty and stained!!
One of the bedside lamp bulbs was not working, this we reported to Reception, it was still broken when we left.
The bedside table draws were not possible to open (nailed shut?)
The balcony was in a disgusting state, we overlooked 2 building sites, directly below our balcony there was all sorts of debris and rubbish.
The bar area was so dark even with the flashlight on our camera we could not penetrate the darkness of the bar.
The shear amount of incense that was burning around the Hotel was overpowering, our clothes we were wearing ended up stinking of it.
On a more positive note, I would like to say that the staff we encountered were very helpful, especially the Reception staff.
I hope you will take the time to consider the above shortfalls in your establishment, and perhaps remedy some of the problems you have.
