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HOTEL & SPA LOS AGAVES

3.0 star property
Family-friendly 3-star hotel with outdoor pool

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Photo gallery for HOTEL & SPA LOS AGAVES

Hot stone massages, deep-tissue massages, prenatal massages
Reception
Exterior
Premium Room
Deluxe Room | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650
  • Place, Galerias Perinorte
    ‪12 min drive‬
  • Place, Arcos del Sitio
    ‪16 min drive‬
  • Place, Hacienda La Concepcion
    ‪40 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 3
  • 1 King Bed

About the area

Tepotzotlán

In Tepotzotlán .Within 2 miles (3 km) of this Tepotzotlán hotel, you'll find Xochitla Ecological Park and Temple of San Francisco Javier. National Museum of the Viceroyalty and Artisan Market are also within 3 miles (5 km).

What's nearby

  • Xochitla Ecological Park - 14 min walk - 1.2 km
  • National Museum of the Viceroyalty - 3 min drive - 1.9 km
  • Temple of San Francisco Javier - 3 min drive - 1.9 km
  • St. Peter the Apostle Church - 3 min drive - 1.9 km
  • Artisan Market - 4 min drive - 2.3 km

Getting around

  • Tlalnepantla de Baz Station - 23 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 47 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Tacos De Don Lui' - ‬13 min walk
  • ‪Sala Tamiz - ‬15 min walk
  • ‪La Cochiñera - ‬4 min drive
  • ‪Tacos "El Parrillero - ‬3 min drive

About this property

HOTEL & SPA LOS AGAVES

Family-friendly 3-star hotel with outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 344 square feet (32 square meters) and includes conference space. An outdoor pool, spa services, and a complimentary children's club are also featured at the family-friendly HOTEL & SPA LOS AGAVES. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tepotzotlán hotel.

  • 30 guestrooms or units
  • Meeting rooms
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Continental breakfast (free)
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
HOTEL & SPA LOS AGAVES offers 30 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Smart televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

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  • Parking included
  • Free WiFi
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includes taxes & fees
Jan 19 - Jan 20
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Property amenities

Family friendly

  • Children's games
  • Free children's club
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Free children's club
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Shopping mall
  • Ziplining

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 40-inch smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

HOTEL SPA LOS AGAVES
HOTEL & SPA LOS AGAVES Hotel
HOTEL & SPA LOS AGAVES Tepotzotlán
HOTEL & SPA LOS AGAVES Hotel Tepotzotlán

HOTEL & SPA LOS AGAVES Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Ernesto Morales

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No hubo servicio de SAP, no hay casi personal para el servicio en restaurante y cuarto. Gracias
Stayed 1 night in Oct 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Imelda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nos tocó en temporada de lluvia y la habitación tenía goteras. Nos cambiaron de habitación y mi reservacion era para 3 personas y solo habia una toalla. Ni una botella de agua en la habitación. El menú del restaurante limitado y de lo que había en la carta muy caro y varios productos sin existencia. Mal servicio para un fin de semana en vacaciones
Stayed 2 nights in Jul 2025

10/10 Excellent

Edson

Stayed 1 night in Jul 2025

8/10 Good

octavio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todas las reseñas anteriores correctas. Personal cordial sin ser excepcional y comida muy regular del restaurante, mala relación calidad-precio. Se permite mucho ruido de música en las habitaciones sin que el personal haga nada. El lugar bonito sin ser excepcional y la llegada de CDmX por carreteras con mucho tráfico y baches
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonitas instalaciones. La gente muy amable y servicial, muy buen servicio.
Stayed 1 night in Jun 2025

8/10 Good

Job C

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Las puertas estaban cerradas a nuestra llegada y al buscar la info en internet de cómo entrar no se encontraba absolutamente nadie para atendernos
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge Alberto

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno, la atención excepcional y es petfriendly lo recomiendo bastante
Stayed 1 night in Jun 2025

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar! Al llegar tienes que llamar a la propiedad para que te abran el portón porque es un área muy grande pero solo son algunos minutos. Te reciben con un shot de mezcal de bienvenida. Hay muchas amenidades en el parque y actividades, perfectas para un fin de semana. La alberca es aclimatada. No recomiendo el restaurante para cenar. Todo lo demás es bueno, el hospedaje al hotel te incluye un desayuno continental, si quieres agregar un guisado te lo dan a precio preferencial ($100)
Stayed 1 night in Jun 2025

8/10 Good

Pp

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Todo bien, solo que las suites y las habitaciones son más como de un motel para ir a... No son familiares, tienen espejos en el techo, regaderas al lado de la cama con cristal, digo chido por las parejas que van sin niños, pero pues a quienes reservamos por aquí para ir con pequeños, te llevas una sorpresa no tan buena. El hotel está súper, la alberca súper, pero pues, si deberían tener habitaciones para familia.
Stayed 2 nights in Apr 2025

6/10 Okay

Imelda

Stayed 2 nights in Apr 2025

6/10 Okay

Norma

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
El personal es muy amable, pero insuficiente para el número de personas que asistimos, sobre todo a la hora de las comidas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcela K

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bien
Stayed 1 night in Apr 2025

6/10 Okay

Daniela

Stayed 2 nights in Mar 2025

4/10 Poor

Tomas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La habitación tenía cerca de siete goteras, nos hicieron el cambio a otra que solo tenía dos. Se pidió servicio de spa que jamás nos confirmaron y por lo tanto jamás nos dieron. El restaurante no contaba con todas las opciones de su carta y cerraba a las 9 de la noche sin posibilidad de pedir nada más.
Stayed 1 night in Mar 2025

8/10 Good

Braulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo el inmueble
Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yesenia Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy bonito y cómodo, personal amable en todo momento. Tiene estacionamiento y muchas actividades para realizar en pareja o en familia.
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alberto

Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Amenities
Excelente lugar para relajarte, muy padre
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue espectacular desde el guardia,spa,gerencia,restaurante todo el personal son excelentes felicidades!!! Lo único malo es que no es tán accesible al ir sin auto y si deberían tener taxis o algún transporte accesible ya que no siempre se desea ir en auto. Volveremos pronto!!!☺️
Stayed 1 night in Feb 2025

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay varias áreas de oportunidad como es el caso de la comida que es sencilla y no corresponde con el precio. Deben de mejorar el menú y la forma de elaborar los platillos
Stayed 1 night in Jan 2025