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Casa Amor

Property class: 2.5
Enjoy the outdoor pool at this Tepoztlán guest house

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Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Parking available
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Artesanos No. 50, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪15 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪15 min walk‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • Garden view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Garden view
  • Sleeps 2
  • 1 King Bed

About the area

Tepoztlán

In Tepoztlán .Within a 10-minute walk of the guesthouse, you'll find New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. Artisan Market of Tepoztlán and Ex-Convent of the Nativity are also within half a mile (1 km).
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What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Ex-Convent of the Nativity - 10 min walk - 0.9 km
  • Tepoztlán Museum Carlos Pellicer Collection - 10 min walk - 0.9 km
  • Artisan Market of Tepoztlán - 15 min walk - 1.3 km
  • Experiencia Tepoztlan Language School - 15 min walk - 1.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪Los Colorines - ‬14 min walk
  • ‪Terraza 360 - ‬10 min walk
  • ‪El Ciruelo - ‬11 min walk
  • ‪Las Calaquitas Mezcalería - ‬14 min walk
  • ‪Tepozteca Pizzería - ‬16 min walk

About this property

Casa Amor

Enjoy the outdoor pool at this Tepoztlán guest house
Casa Amor offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at Casa Amor. For a fee, parking is available.

This Tepoztlán guesthouse is smoke free.

  • 8 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Casa Amor offers 8 accommodations with complimentary toiletries and portable fans. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 60 per stay)
  • Self parking on site (MXN 60 per stay)

Food and drink

  • Weekend continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 120 per person

Things to do

  • Hot tub
  • Outdoor pool

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Friday - Sunday (3 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 120 per person
  • Self parking fee: MXN 60 per stay
  • Nearby parking fee: MXN 60.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger aren't allowed at this property.
  • Alcohol isn't allowed at Casa Amor.

Property is also known as

Casa Amor Guesthouse Tepoztlan
Casa Amor Guesthouse
Casa Amor Tepoztlan
Casa Amor Tepoztlán
Casa Amor Guesthouse
Casa Amor Guesthouse Tepoztlán

Frequently asked questions

How close is Casa Amor to the airport?

Casa Amor is 52.8 mi (92-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Casa Amor have an airport shuttle?

Airport shuttle services are not available at Casa Amor.

Does Casa Amor offer free breakfast?

Free breakfast isn’t provided at Casa Amor, but continental breakfast is offered for a fee of MXN 120 per person.

Is there a casino at Casa Amor?

No, there is no casino at this guesthouse.

What time is check-in at Casa Amor?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Casa Amor?

Free parking is not available at this guesthouse. Self parking is available for MXN 60 per stay.

Does Casa Amor have a pool?

Casa Amor features an outdoor pool.

Does Casa Amor have a spa?

There are no spa services available at this guesthouse.

How close is Casa Amor to downtown Tepoztlán?

Casa Amor is 0.4 mi away from Tepoztlán.

Casa Amor Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 54 reviews
Rating 8 - Good. 7 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 14 out of 54 reviews
Rating 2 - Terrible. 15 out of 54 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Mariana

Disliked: Cleanliness, property conditions & facilities
Estaba muy sucio, huéspedes tomando alcohol a altas horas de la noche, el seguro de mi habitación no servía
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Miguel Ángel

Malo
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

HECTOR

Liked: Cleanliness, staff & service
Necesitan arreglar regaderas
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Israel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buen servicio y todas las facilidades.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

RICARDO

Buena pero , le hacía falta limpieza a la habitación
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Cristiano

Disliked: Staff & service
El lugars tiene mucho potencial pero está descuidado
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles
Stayed 2 nights in May 2023
Verified review

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
El lugar es agradable, el personal muy amable. El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Jesús Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy abandonada, no se le da mantenimiento, no había agua caliente, la alberca muy sucia.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Yessica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,
Verified review

2/10 Terrible

Guadalupe

Disliked: Staff & service, amenities, property conditions & facilities
Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Primero decir que el personal que te atiende es muy muy amable y siempre dispuesto a ayudar. La casa es bonita y el jardin y alberca muy bien. Se ve que la casa tuvo su epoca de esplendor pero no le han dado mantenimiento. Tiene estacionamiento (lo cual es un plus). El tema es que dado el costo por noche tienen muchos detalles que mejorar: las habitaciones no estan muy limpias, huelen a humedad, las sabanas y toallas ya estan muy gastadas, las cortinas sucias,no te ponen agua para beber en la habitacion, usan jabon de mala calidad para las manos, no hay tapete para salir de la regadera, las colchas desgastadas. El desayuno incluido esta bueno y muy completo, pero el restaurante en si no es muy bonito y podria serlo dada la hermosa vista que tiene del jardin y la alberca. Por otro lado tuvimos mala suerte de que fallo el agua (pero lo arreglaron rapidamente) y habia una fiesta del pueblo juntito (pero en seguida nos cambiaron de habitación). En resumen creo que por el precio podrian ofrecer mejores amenidades y tener en mejor estado las habitaciones. Pero se agradece mucho la gran amablidad del personal.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness
Muy caro para lo que es
Stayed 1 night in May 2022
Verified review

4/10 Poor

Cristian

Disliked: Amenities, property conditions & facilities
La alberca estaba llena de hojas no se podía meter, la TV se veía borrosa y no comparten la red Wifi
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo, limpió y confortable
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sin servicio

No reserven en este lugar! Hice mi reserva y al llegar al lugar el hotel estaba cerrado, estuvimos tocando y llamando por teléfono y nadie contestó, al final tuve que sufrir buscando un lugar adicional dónde hospedarme, llame a hoteles.com para un reembolso de mi dinero que espero pronto quedé pues se me hace de muy mal gusto que permitan hacer reservas si el hotel no está en servicio.
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me recibieron en el hotel, estaba cerrado y nadie abría, mañana me comunicaré para que me devuelvan el dinero
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo. No habia agua caliente. Puro borracho. No se puede dormir. Y me cobraron como si estuviera todo en orden. Pesimo “ hotel” bueno no es ni hotel. Casa-sin agua caliente. Espero respondan o reembolsen la estancia. Ni dormir se puede en ese lugar.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities

Decepcionante

La alberca estaba super sucia, y nada que ver con las fotos
Stayed 2 nights in Jul 2021
Verified review

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The room was not bad although it was terribly humid. Pillows were very uncomfortable. They don’t put bottled water and stores around were closed so we were thirsty all night. They woke us up at 7am to move the car (other cars were parked in front of us) as we were the last ones to check in so that ruined our sleep. The WC had a water leak. Too expensive for what it is.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property. No hot water no matter what i tried. We were the only guests in the hotel. Wifi was extremely weak. Unfortunately i won’t stay there again.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, property conditions & facilities

Lugar acogedor, práctico y accesible

El lugar está práctico y a un precio muy accesible, solo que el agua de la alberca estaba helada y no servía el Jacussi .
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gusto mucho

Todo exelente
Stayed 1 night in May 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estaba llena de hojas y no había personal para que le diera mantenimiento, en la habitación no había televisión, no había luz, ni tampoco agua ni siquiera para lavarse los dientes la verdad pésimo servicio nos tuvimos que salir a buscar otro hotel
Stayed 2 nights in Apr 2021
Verified review

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nefasto hotel abandonado

Horrible el hotel está abandonado, nos mandaron a otro hotel después de 3 horas
Stayed 1 night in Mar 2021