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Fletcher Wellness - Hotel Leiden

4.5 star property
4.5-star luxury hotel perfect for exploring Leiden

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Photo gallery for Fletcher Wellness - Hotel Leiden

Indoor pool
Sauna, hot tub, steam room, 1 treatment room, massages
Lobby
Comfort Double Room
Sauna, hot tub, steam room, 1 treatment room, massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Spa
  • Bar

Explore the area

View in a map
Bargelaan 180, Leiden, 2333 CW
  • Place, Naturalis Biodiversity Center
    ‪6 min walk‬
  • Place, National Museum of Ethnology
    ‪7 min walk‬
  • Place, Leiden University
    ‪14 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

8.4 out of 10
Very good
(36 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Leiden

City center retreat .You'll be steps from Leiden Bio Science Park and within a 10-minute walk of Valk Windmill. Naturalis Biodiversity Center and National Museum of Ethnology are also within half a mile (1 km).

What's nearby

  • Leiden Bio Science Park - 1 min walk - 0.2 km
  • Naturalis Biodiversity Center - 6 min walk - 0.5 km
  • National Museum of Ethnology - 7 min walk - 0.6 km
  • Hortus Botanicus - 14 min walk - 1.2 km
  • Leiden University - 14 min walk - 1.2 km

Getting around

  • Leiden Central Station - 2 min walk
  • Amsterdam Airport Schiphol (AMS) - 23 min drive

Restaurants

  • ‪Fletcher Wellness-Hotel Leiden - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Lebkov & Sons Leiden - ‬1 min walk
  • ‪Paco Ciao - ‬4 min walk
  • ‪Stadscafé Van der Werff - ‬5 min walk

About this property

Fletcher Wellness - Hotel Leiden

4.5-star luxury hotel perfect for exploring Leiden
Fletcher Wellness - Hotel Leiden offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a vending machine, and multilingual staff are also featured at the luxury Fletcher Wellness - Hotel Leiden. For a fee, parking is available.

This 4.5-star Leiden hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fletcher Wellness - Hotel Leiden offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 17.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Rollaway bed fee: EUR 25 per day
  • Facilities fee: EUR 19.50 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy.

Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month.
Additional fees apply for use of the spa.

We should mention

  • Pool access available from 8:00 AM to 9:30 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Fitland
Fitland Leiden
City Leiden
Hampshire Fitland Leiden
Hampshire Hotel Fitland Leiden
Hampshire Hotel Leiden
Leiden Fitland
Leiden Hampshire Hotel
Hampshire Hotel Fitland – Leiden
Hotel Fletcher Wellness-Hotel Leiden Leiden
Leiden Fletcher Wellness-Hotel Leiden Hotel
Fletcher Wellness-Hotel Leiden Leiden
Fletcher Wellness-Hotel Leiden Hotel
Hotel Fletcher Wellness-Hotel Leiden
Fletcher Wellness-Hotel Hotel
Fletcher Wellness-Hotel
City Resort Hotel Leiden
Hampshire Hotel Fitland – Leiden
Fletcher Wellness Leiden
Fletcher Wellness Leiden
Fletcher Wellness Hotel Leiden
Fletcher Wellness - Hotel Leiden Hotel
Fletcher Wellness - Hotel Leiden Leiden
Fletcher Wellness - Hotel Leiden Hotel Leiden

Reviews

Fletcher Wellness - Hotel Leiden Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 813 reviews
Rating 8 - Good. 326 out of 813 reviews
Rating 6 - Okay. 158 out of 813 reviews
Rating 4 - Poor. 66 out of 813 reviews
Rating 2 - Terrible. 33 out of 813 reviews

Reviews

4/10 Poor

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clarity required on no clothes in wellness area!

I booked this for a family trip to Dutch GP and Leiden being recommended as a lovely city and convenient for getting to Zandvoort but allowing a quick get away at end. Booked hotel because of pool, sauna and wellness area. However, it was only on arrival that it was explained that outside of 08.00 to 9.30 wellness area is aux natural. That is fine but if this had been clearly stated on hotel description i would have saved money and gone elsewhere. Paid for facilities that as a family we couldn't use. Feel really disappointed, especially as room and bed was actually great.
Stayed 2 nights in Aug 2025

10/10 Excellent

rory

Liked: Cleanliness, staff & service, property conditions & facilities

nice place

would have like to have known spa was non bathing suit, before I bought a pair of swimming trunks
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

All was good, only thing is you could only use the pool in the morning for an hour and a half.
Stayed 1 night in Jul 2025

4/10 Poor

Ernst

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Failure to inform beforehand about renovations and non functioning facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Right on Central station. Great view of the city from the room. Friendly and helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

Jeroen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
book style of room not available, this was compensated with free breakfast buffet each morning, bed was lumpy, for the rest was a good stay and the staff were friendly and attentive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Leiden and other cities when travelling by train. The hotel met our needs including a great breakfast.
Stayed 5 nights in May 2025

4/10 Poor

Martine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
It was as odd set up in the family room. No door on the bathroom so either you were in the shower or on the toilet! only one person in at a time. And no door to close when changing. Also no ice or vending available at all. And reception is out of the way on the 12th floor. An odd set up for a hotel BUT very convenient location right by Leiden Train station
Stayed 3 nights in Apr 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa
Stayed 3 nights in May 2025

6/10 Okay

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness
This hotel is right next to the train station and it was very quiet, and very handy. The hotel was a bit awkward as it was associated to the wellness centre, a residential care facility and next door to the Leiden university medical centre. There were often patients in the hallway outside of our hotel room. Some were elderly, some were confused. It was a bit unusual. Staff were fine but it seemed a bit off that we had flown flown overnight on a 10 hour flight arriving at 2pm middle of the week and that our room wasn’t ready, but another room exactly the same room available and was and it would be an extra 25€. At that this point I was exhausted and paid the 25 and stumbled into bed for a rest.Room was clean and tidy, bed was very soft.
Stayed 3 nights in Apr 2025

4/10 Poor

Graeme

Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel several times because the location is very close to the railway station and makes transportation easy, this time I was given a room that was not clean, the wall paper was loosening from the wall, I felt it was generally shabby, dirty and poorly maintained and when they are charging 160 euros for a room per night without breakfast, I don’t see this as a good deal
Stayed 1 night in Apr 2025

6/10 Okay

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I find it strange that this hotel doesn’t seem to have a proper front door and the reception is on the top floor, breakfast price is very steep
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Business traveller, Travelled with group
Liked: Cleanliness, amenities
The hotel was very central- it was excellent for walking into Leiden. There was no communal lounge facilities which was disappointing. The swimming pool had very limited opening hours from 8-9.30am. It was geared towards paying for the Wellness suite. This was a shame as it would have been enjoyable using it more often.
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely pool but beware that it is only open to hotel guests between 08:00-09:30 each day before the spa sessions open. Note spa sessions are fully naked.
Stayed 2 nights in Mar 2025

4/10 Poor

Heidi, Minneapolis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It started off poorly. I had paid for a suite suitable for someone with limited mobility/disability and it wasn't available.
Stayed 8 nights in Feb 2025

6/10 Okay

Elizabeth

Great location is strongest feature

The hotel is very 3 star basic: clean, limited amenities (soap, towel, hair dryer, coffee). Lacking sufficient electrical outlets, USB/C connections. Walls are thin (you hear every cough in corridors and neighboring rooms) and rooms are situated on floors where there are active businesses operating like physiotherapy studios. That raised for us questions about security since anyone can come up the elevator. Want a gym, spa, or simple breakfast? Expect to pay lots of extras, diminishing the value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Petrus, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2024

6/10 Okay

Kit Mui Valencia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Very convenient. Will come back again.
Stayed 6 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Needs some internal bathroom renovation
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellen, Rippey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Good location but disorganised/untrained staff

Perfect location as it is right next to Leiden station but the staff at reception are very disorganised and don’t seem to know what they are doing or how to do the tasks assigned to them with people giving different information.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore negative reviews!

I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again.
Stayed 5 nights in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

2/10 Terrible

Eslam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not safe as you can reach the rooms without passing by the reception from the train station, the cleanliness of the bed was not so good ,also the staff was not helpful at all ,I forgot one T-shirt after I checked out in the wardrobe and it disappeared after the cleaning people access the room , also the staff was not responding through emails or phone.
Stayed 1 night in Sep 2024