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4.5 out of 5

"Excellent place to stay. Wonderful staff. Great food. Beautiful view. Oh and great water pressure! " More

By a verified traveller on Sat 05 Sep 2020

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Hotel Description

3-star eco-friendly hotel with indoor pool

In Thunder Bay

Within 3 miles (5 km) of this Thunder Bay hotel, you'll find Loch Lomond Ski Area and Fort William Country Club. Fort William Historical Park is within 6 miles (10 km) and International Friendship Garden is within 9 miles (15 km).

Free perks

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 89 guestrooms offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$121* Per night/room 24 Apr. - 25 Apr.

Suite, 1 King Bed, Fireplace, Ground Floor (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Non Smoking, Ground Floor (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Nor'wester Hotel & Conference Centre ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Nor'wester Hotel & Conference Centre

Everyone (1) Family (2)
5 out of 5
Excellent place to stay. Wonderful staff. Great food. Beautiful view. Oh and great water pressure!

Posted by on 5 Sep. 2020

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Comment from Hotel Management

20 Sep. 2020 by Michelle

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Room very clran the food at the resturant was good

Posted by on 3 Sep. 2019

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5 out of 5
We stay here on all our visits to Thunder Bay. Justin is a fabulous manager and ensures everyone has the best possible experience.

Posted by on 18 Jul. 2019

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5 out of 5

Great but pricy

Excellent location and staff. Comfortable and quiet room. Patio door access to room allowed easy unloading of motorcycles. Dining room service was slow due to staff serving bus tour.

Posted by on 26 Jun. 2013

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4 out of 5

Very comfortable and Nice surrounding.

Pros: Free breakfast, Close restaurants, allows pets
Cons: Noisy
This hotel was beautiful on the outside. It looked almost rustic and outdoorsy. The setting around it was the best park. A big field behind the hotel with a little pond and a nice view of the mountains. We brought a dog so it was great for her to run around in the field. The room was very clean and up to date. Huge plus that they allowed pets. One downside was that you can easily hear people walking down the hallway. Overall I am very pleased with my stay and would stay there again if I returned to Thunder Bay.

Posted by on 6 Dec. 2012

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4 out of 5

Stay at Best Western Norwester Hotel

Room was clean. We enjoyed evening outside (backyard) watching mountain. I thing we really missed as a tourist that there was no microwave and refrigerator in the room.

Posted by on 1 Aug. 2010

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4 out of 5

July Thunder Bay

Hotel was clean & well maintained although dated. Staff was most pleasant and competent.

Posted by on 21 Jul. 2010

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5 out of 5

tranquil setting

Still within the city limits, short and easy drive from the airport. All of the rooms have now been redone and are beautiful. Ask for a mountain view room but even if that's unavailable, its worth being here for the quiet setting and the restaurant and patio view. The pool area and fitness facility is good. I have stayed in most of the other Thunder Bay hotels and this one is by far superior.

Posted by on 2 Jul. 2009

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About the Best Western Plus Nor'wester Hotel & Conference Centre

Location 2080 Highway #61, Thunder Bay, ON P7B5E3

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Nor'wester Hotel & Conference Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 8968 square feet (833 square meters) and includes conference space. The eco-friendly Best Western Plus Nor'wester Hotel & Conference Centre also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Thunder Bay hotel is smoke free.

  • 89 guestrooms or units
  • 8968 sq ft of conference space
  • 833 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Thunder Bay, ON (YQT-Thunder Bay Intl.) (8.6 km / 5.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Nor'wester Hotel & Conference Centre offers 89 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Thunder Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Cliffhanger - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

The credit card used to book the reservation must be presented at the time of check-in and must belong to one of the travelling party. Guests who plan to pay for other guests' stay must contact the property in advance.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Hotel Names

  • BEST WESTERN Nor'Wester
  • BEST WESTERN Nor'Wester Hotel
  • BEST WESTERN PLUS Nor'Wester
  • BEST WESTERN PLUS Nor'Wester Hotel
  • BEST WESTERN PLUS Nor'Wester Hotel Thunder Bay
  • BEST WESTERN PLUS Nor'Wester Thunder Bay
  • Nor'Wester Hotel
  • Best Western Plus Nor'wester Hotel Conference Centre
  • Plus Nor'wester & Conference
  • Best Western Plus Nor'wester Hotel & Conference Centre Hotel

You should know

  • Best Western Plus Nor'wester Hotel & Conference Centre offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.