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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast area
Indoor spa tub

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

About the area

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Lakehead University - 6 min drive - 8.1 km
  • Redwood Park - 6 min drive - 5.9 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • International Friendship Garden - 8 min drive - 2.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 294 out of 1036 reviews
Rating 8 - Good. 243 out of 1036 reviews
Rating 6 - Okay. 210 out of 1036 reviews
Rating 4 - Poor. 130 out of 1036 reviews
Rating 2 - Terrible. 159 out of 1036 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tamela, Thunder Bay

Travelled with family
The outside area could use a cleaning and maybe have security do a walk through of the front area parking lot throughout the day
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
On my first stay the room was cold and it took a long while to get the heat going. On my second stay the room was at 15C no heat. They did give me a space heater but they seriously have to fix heating the room not just air condition you out of the room. They know this so get it fixed.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Stayed 1 night in Sep 2025

8/10 Good

Milton

Stayed 1 night in Sep 2025

8/10 Good

Patsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes the staff was great good food the room was clean
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
I can not answer the last individual rating question. I was aware that his hotel has been purchased by an Indigenous organization and is in the process of modernization. They have a long way to go. 1. - All electronic info including Expedia says there is no elevator. That is false. 2. - On calling the website phone number the previous hotel name appearsNow my experience 1. The heating system is 60 + years old. Only choice is heat or air controlledhe hotel had not changed from summer air to heat for the colder months. On complaint the hotel provided a small electric heater which took a number of hours to reach a comfortable temp. (The separate dial on the wall was broken) 2. - I stayed 3 days as the small heater was sufficient once warm enough. Bathroom was clean. Bed and bath linens were clean. 3. - On leaving the hotel I utilized the hotel shuttle. On leaving I re-booked for 2 days with instructions that the shuttle pick me up (arrival 10:40 p.m ) on my return and that one of their small heaters be in the room. Neither request was fulfilled. My flight was 15 min late . After waiting outside fo 30 minutes to ask why no shuttle had arrived. Was told that a driver would be found and the shuttle would arrive shortly. I called again and was told to take a cab. After my 25.00 cab ride I arrived, checked in to my room which was 12 C degrees and no heater. I slept 3 hours and checked out.
Stayed 3 nights in Sep 2025

8/10 Good

shince

Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Liked: Cleanliness
Overall the hotel and room were OK - clean, check-in was smooth. But there was some noise with dogs barking in a room nearby and my thermostat didn't work so my room was very cold. I did NOT call the front desk to have it checked mainly because I was super tired and just needed sleep. I bundled up in my warmest clothes and had a good sleep - the bed as comfortable - but I did not "relax" in the room in the morning - just got up and got dressed and out the door!
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a facility with pools, slides and other things that cater to kids. So, it was understandably noisy in the evening.
Stayed 1 night in Sep 2025

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff. However, the room was very damp , the coffee maker in the room did not work, the hot tub was warm at best.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, When I arrived the staff was helpful to get me organized with my dog. They even gave my dog treats in a bowl it was very sweet of them to do so.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughter loves the pool.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Sep 2025

8/10 Good

Samarth, Sarnia

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for a short stay, Mehail at the restaurant was helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Logan

Stayed 2 nights in Sep 2025

8/10 Good

David

Good but rowdy guests

Maybe not the hotels fault but there were children running down the corridor and banging on guests doors
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Cassandra

Stayed 1 night in Sep 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Sep 2025

6/10 Okay

Mary Ann

Travelled with partner
Liked: Property conditions & facilities
Hotel was okay but it was very busy at the time so we were not able to enjoy all of the amenities. Staff was great!
Stayed 1 night in Sep 2025

4/10 Poor

GAGANPREET

Not clean. So smelly
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air wasn't working very well but they did try to make it better
Stayed 1 night in Sep 2025