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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Breakfast area
Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Lakehead University - 6 min drive - 8.1 km
  • Redwood Park - 6 min drive - 5.9 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • International Friendship Garden - 8 min drive - 2.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2026 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 303 out of 1049 reviews
Rating 8 - Good. 245 out of 1049 reviews
Rating 6 - Okay. 212 out of 1049 reviews
Rating 4 - Poor. 130 out of 1049 reviews
Rating 2 - Terrible. 159 out of 1049 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Cheryl lynn and Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better stay for us this time around! Quick easy check in! Room was clean, bathroom was missing some handsoap! Other then that every else was good!
Stayed 1 night in Oct 2025

2/10 Terrible

Armina

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Oct 2025

8/10 Good

Emily

Stayed 1 night in Oct 2025

4/10 Poor

Susan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were like sleeping in craters no support , the pillows were hard , the room was hot, the electrical outlet beside the bed did not work . I had to select poolside room as I use a cane and your website said no elevator , the pool was advertised to close at 9 but was open past 10 so noisy , there was a lot of running upstairs after 10 . Overall very disappointed. On a positive note the staff were nice and we had a lovely supper in the lounge
Stayed 1 night in Oct 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and clean room, and friendly staff. very good stay overall. Would not recommend the restaurant though
Stayed 2 nights in Oct 2025

6/10 Okay

Ernest

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and modern
Stayed 1 night in Oct 2025

4/10 Poor

Jeremiah

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entire hotel had a weird smell, like the carpets have never been cleaned. Toilet seat in room was all chewed up and dirty. Most of the clientele was drunk, tons of kids running down hallways. The only saving grace was the staff was great.
Stayed 1 night in Oct 2025

8/10 Good

Leeanna, Thunder Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

8/10 Good

Jasmailjeet

Liked: Cleanliness, staff & service
Overall stay was nice. Rooms were cleaned. Staff is helpful.
Stayed 2 nights in Oct 2025

8/10 Good

candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Dianna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We travelled as a family with a 5 and 3 year old. The outside was dirty, and lots of garbage around. The lobby was nice and clean and the front desk staff was friendly. The room was okay. We weren’t expecting a luxury room by any means, so it was mostly what we expected. There was a bit of mould around the shower area. The walls are paper thin and you can hear the conversations happening in the next room, so be prepared for that. The waterslide is not open during the week except from 5 to 10pm and it’s open during the day on weekends. We didn’t know this ahead of time so we never even got to use it. On weekends it was incredibly busy as they have a couple of birthday parties going on. We did go to the pool area, the kiddie pool’s water is incredibly cold, but the hot tub was nice and warm. We saw a cockroach by the pool towels and this made us not want to try out the restaurant by the pool. Overall it’s an okay place to sleep for the price, just wish we had known about the waterslide hours ahead of time since that was a big reason we booked this hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

Aditya

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Donovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room, nice dining room and bar, pool and hot tub looked great didn't get time for it, big hotel and got lots of steps lol as you can only enter by the main entrance for security reasons but we did feel safe because of that. We would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed
Stayed 2 nights in Oct 2025

8/10 Good

Christina

Travelled with family and small children
Hot tub could of been warmer
Stayed 2 nights in Oct 2025

6/10 Okay

Ana Bernadette

Liked: Staff & service
The room was fair enough. Even though i was assigned to a non smoking room, the pillows, bed and room smelled of cigarette smoke. The staff were friendly and helpful though, but if i ever decide to come and visit Thunder Bay again, I would definitely choose another hotel to stay in.
Stayed 4 nights in Sep 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very efficient and the young man at check in was very helpful
Stayed 1 night in Oct 2025

6/10 Okay

Adam

Travelled with family, Business traveller
Disliked: Cleanliness
Very poor lighting in the room. The room was very cold. The heating system does not work .
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Liked: Staff & service, room comfort
It was ok, but not excellent. The elevator was quite dirty as were the hallways. The room was a little better, but just ok. An included breakfast would have been nice. The pool looked great for families but we didn't use it. The restaurant fook was ok and our server was great.
Stayed 1 night in Oct 2025