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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast area
Bar (on property)
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Lakehead University - 6 min drive - 8.1 km
  • Redwood Park - 6 min drive - 5.9 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • International Friendship Garden - 8 min drive - 2.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2026 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 309 out of 1062 reviews
Rating 8 - Good. 248 out of 1062 reviews
Rating 6 - Okay. 214 out of 1062 reviews
Rating 4 - Poor. 131 out of 1062 reviews
Rating 2 - Terrible. 160 out of 1062 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was so hot, it was unbearable. Apparently the room is centrally heated as the temperature outside gets colder. So we had no control of the heat. They gave us a fan, luckily it was so loud that it drowned out the noise from the pool next to us. Not impressed.
Stayed 1 night in Oct 2025

6/10 Okay

Albert Ming

Business traveller
Disliked: Cleanliness, amenities
Room condition and cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at. The pool and slide were wonderful.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Only complaint is that if you want to get a coffee in the morning you have to go to their restaurant. I paid for a coffee to go and it was $4 for a 6oz coffee. It’s not Starbucks guys.
Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Amazing staff. Good restaurant in the building as well.
Stayed 4 nights in Oct 2025

6/10 Okay

Dimple

Liked: Cleanliness
Clean room but bed sheets could have been more clean .there was weird odour in pillow cases , bed sheet .
Stayed 1 night in Oct 2025

8/10 Good

Anick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the pool
Stayed 2 nights in Oct 2025

8/10 Good

Corrina

Stayed 4 nights in Oct 2025

8/10 Good

Norman

Travelled with family
Liked: Staff & service, amenities
It was ok. Pool crowned.
Stayed 1 night in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom vanity started to show its age, leaky taps. Better sleep than at other hotels. I think it was memory foam. Good all around
Stayed 1 night in Oct 2025

6/10 Okay

Beverley, Orono

Travelled with family
Liked: Staff & service
Room was okay. People hanging around the front entrance was troublesome.
Stayed 5 nights in Oct 2025

6/10 Okay

Darren and Cheryl lynn

Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room was cleaned. My family loved it.
Stayed 1 night in Oct 2025

2/10 Terrible

FAITH ELIZABETH ANNE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel seemed nice to start until the heat in the room did not work! The room was at 18 degrees Celsius for 48 hours as they said there was nothing wrong with it and no blankets. This hotel does not have blankets available which is the very first hotel I have ever stayed in both warm and cold climates that does not have blankets. There is a sheet and thin comforter on the beds. I spoke to my mom about it after the second night and she called the front desk. Within 5 minutes there was a space heater and second light comforter brought. The room then made it to 20 degrees for the last 24 hrs I stayed which still is too cold for my comfort. Unacceptable customer service and response to the problem leaving me with an uncomfortable stay for my vacation visiting the area. I should have been provided with a room with heat after my first complaint!
Stayed 3 nights in Oct 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs to be cleaner

The toilet seat in our room was discolored and peeling, very gross looking. If they are willing to leave something like a toilet seat that is so simple to change then I can't imagine how all the things you can't really see are. Pool also had a green tinge to it, our son didn't want to go in it. The lounge was decent, had good tv set up to watch sports.
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

8/10 Good

Beau

Stayed 1 night in Oct 2025

8/10 Good

Ann

Business traveller
Stayed 3 nights in Oct 2025

6/10 Okay

Moreah

Disliked: Cleanliness, staff & service
to noisy.
Stayed 1 night in Oct 2025

2/10 Terrible

Cameron Scott

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Cheryl lynn and Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better stay for us this time around! Quick easy check in! Room was clean, bathroom was missing some handsoap! Other then that every else was good!
Stayed 1 night in Oct 2025

2/10 Terrible

Armina

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Oct 2025

8/10 Good

Emily

Stayed 1 night in Oct 2025