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Castletown Hotel

3-star property
Main Street, Thurso, Scotland 1-855-887-0424
4.0 out of 5
Very good!
See all 1 travelocity Reviews

"All good! Good room, good bed, good staff, good service, good breakfast. Room was quiet and dark. Enjoyed the buffet style breakfast. No complaints wh ... " More

By a verified traveller on Tue 24 Sep 2019

Points Of Interest

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Hotel Description

3-star eco-certified hotel with free WiFi

In historical district

You'll be within 2 miles (3 km) of Dunnet Bay Beach and 6 miles (10 km) of Dunnet Bay Distillery with a stay here. Caithness Horizons is within 6 miles (10 km) and Scrabster Ferry Terminal is within 9 miles (15 km).

Renovated in 2020

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $144* Per night/room 26 Apr. - 27 Apr.

Superior Double or Twin Room (1 Adult)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room Single Use (Single use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Castletown Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Castletown Hotel

Everyone (1)
4 out of 5
All good! Good room, good bed, good staff, good service, good breakfast. Room was quiet and dark. Enjoyed the buffet style breakfast. No complaints whatsoever.

Posted by on 24 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Sep. 2019 by jc

Hello good morning and thank you for staying with us in Castletown and so pleased you had no complaints and all was good. Do hope you will think of us when next in the highlands and thank you again for the review. Kind Regards Reservations

About the Castletown Hotel

Location Main Street, Thurso, Scotland KW14 8TP

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the eco-certified Castletown Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Castletown Hotel was completed in June 2020. This 3-star Thurso hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Thurso Station (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Castletown Hotel offers 28 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Main Restaurant - This family restaurant serves breakfast and dinner.

Bar Lounge - This bar specializes in local and international cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.

  • No elevators
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free 2
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castletown Hotel
  • Castletown Hotel Thurso
  • Castletown Thurso
  • Hotel Castletown
  • Castletown Hotel Hotel
  • Castletown Hotel Thurso
  • Castletown Hotel Hotel Thurso

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Tourism Program

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.