For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
3.5-star hotel near Autonomous University of Baja California Tijuana
In shopping district
Within a 15-minute walk of the hotel, you'll find Autonomous University of Baja California Tijuana and U.S. Consulate General Tijuana. Also, CEART Tijuana is within 3 miles (5 km) and Plaza Rio Commercial Center is within 6 miles (10 km).
Free perks
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 142 guestrooms also offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.
Fiesta Inn Tijuana Otay ratings based on 6 Verified Reviews
Review Summary
3.3
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Fiesta Inn Tijuana Otay
Everyone (5)Family (1)
5 out of 5
Posted by a verified traveller on 21 Nov. 2019
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Comment from Hotel Management
25 Nov. 2019
by Jose Luis Fierro
Buenas Tardes. muchas gracias por su preferencia, esperamos nos visite nuevamente en esta su casa, Que pase bonita tarde. Saludos
5 out of 5
Nice place clean, staff very helpful checking in was fast and easy
Posted by a verified traveller on 30 May 2019
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Comment from Hotel Management
12 Jun. 2019
by General Manager
First I want to thank you for your time answering the survey,
On behalf of a Server and my Work Team, we would like to thank you for your ratings and comments as they encourage us to go ahead and continue creating memorable experiences for our guests,
Hopefully we will give you the opportunity to serve you again in this house and continue to meet your expectations.
What a nice afternoon,
regards
Atte
Jose Luis Fierro
3 out of 5
Close to the border
Pros:Staff
Cons:Rooms updated
Location:close to border
Staff super friendly. Food marginal. Rooms not $100.00 class
Posted by a verified traveller on 11 May 2018
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4 out of 5
The only problem is that the heater controls were not working well, and end turning off because was to hot. I reported to main desk, they were not able to fix it.
Posted by a verified traveller on 23 Dec. 2015
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Comment from Hotel Management
12 Apr. 2017
by jorge carballal
Good Morning Dear Guest, as always it is a pleasure to greet you and thank you for your preference for our hotel and for sharing your comments with such kindness.
For us it is very important to focus on the constant training of each area of the hotel in terms of service, warmth and resolution of doubts to the client. It is also a pleasure to share your wishes and your comments with our colleagues who make possible these pleasant experiences To the client and to see that our clients appreciate being treated well and make them feel like they are home generating a friendly atmosphere.
On behalf of all our collaborators, we thank you for your confidence and wish to enjoy your preference again.
Have an excellent week
regards
1 out of 5
beds terrible nasty odor in halls no water pr
Pros:nothing
Cons:jeverything
Location:noth;ing
a very poor hotel needs an update for sure maybe a one star
Posted by a verified traveller on 23 Nov. 2015
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Comment from Hotel Management
12 Apr. 2017
by jorge carballal
Good Morning Dear Guest, as always it is a pleasure to greet you and thank you for your preference for our hotel and for sharing your comments with such kindness.
For us it is very important to focus on the constant training of each area of the hotel in terms of service, warmth and resolution of doubts to the client. It is also a pleasure to share your wishes and your comments with our colleagues who make possible these pleasant experiences To the client and to see that our clients appreciate being treated well and make them feel like they are home generating a friendly atmosphere.
On behalf of all our collaborators, we thank you for your confidence and wish to enjoy your preference again.
Have an excellent week
regards
2 out of 5
Close to Airport
Pros:The rooms are very clean
Cons:Better ventilation
Location:Near the airport and shopping plaza is around the corner
This hotel is in a good location, I stayed there before and it was very nice. Now I was very disapointed! the service is very slow (only one person at the front desk), it has a terrible smell. The rooms are nice and clean, but the hallways have a terrible bad unpleasant odor.
Posted by Nico, from Los Angeles, CA on 23 Nov. 2015
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Comment from Hotel Management
12 Apr. 2017
by jorge carballal
Good Morning Dear Nico, as always it is a pleasure to greet you and thank you for your preference for our hotel and for sharing your comments with such kindness.
For us it is very important to focus on the constant training of each area of the hotel in terms of service, warmth and resolution of doubts to the client. It is also a pleasure to share your wishes and your comments with our colleagues who make possible these pleasant experiences To the client and to see that our clients appreciate being treated well and make them feel like they are home generating a friendly atmosphere.
On behalf of all our collaborators, we thank you for your confidence and wish to enjoy your preference again.
Have an excellent week
regards
Fiesta Inn Tijuana Otay offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Fiesta Inn Tijuana Otay also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Tijuana hotel is smoke free.
142 guestrooms or units
6 levels
Buffet breakfast (free)
Dining venue
Bar or lounge
Coffee shop
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Concierge
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) (7 km / 4.3 mi)
Parking: Free self parking
Room Amenities
Fiesta Inn Tijuana Otay offers 142 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Deep soaking tub
In-room dining (24 hours)
LCD television
Cable channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Hair dryer
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 6:00 AM to noon.
Fiesta Inn Tijuana Otay has a restaurant on site.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Check-out
Check-out by 1 PM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
