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One Tijuana Otay

3.0 star property
3-star hotel near U.S. Consulate General Tijuana, connected to a shopping center

Choose dates to view prices

Photo gallery for One Tijuana Otay

Interior
Restaurant
In-room safe, desk, blackout drapes, free WiFi
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪3 min walk‬
  • Place, Autonomous University of Baja California
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(73 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(29 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

About the area

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Caliente Casino. Alameda Otay and High Performance Center in Tijuana are also within half a mile (1 km).

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • Autonomous University of Baja California - 5 min walk - 0.5 km
  • Caliente Casino - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 12 min walk - 1.0 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Baristi - ‬2 min walk
  • ‪Tacos El Gallito - ‬9 min walk
  • ‪IHOP - ‬1 min walk

About this property

One Tijuana Otay

3-star hotel near U.S. Consulate General Tijuana, connected to a shopping center
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

View from room
City Express Junior by Marriott Tijuana Otay
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,000 reviews
The price is CA $115
CA $130 total
includes taxes & fees
Jan 16 - Jan 17
City Express Junior by Marriott Tijuana Otay

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 817 out of 1352 reviews
Rating 8 - Good. 273 out of 1352 reviews
Rating 6 - Okay. 140 out of 1352 reviews
Rating 4 - Poor. 56 out of 1352 reviews
Rating 2 - Terrible. 66 out of 1352 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Very small rooms, but comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

PILAR DE JESUS, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Eduart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from street
Stayed 1 night in Oct 2025

10/10 Excellent

eduardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno solo que se tienw que pagar estacionamiento en la plaza
Stayed 1 night in Sep 2025

2/10 Terrible

ANGELICA

Disliked: Amenities, property conditions & facilities
El hotel parece que está hecho de cartón todo se siente y se escucha en tu habitación, escuchas a las demás habitaciones, cuando entran y salen de su habitación, cuando entran al baño, se siente cuando mueven la cama y la cabecera de la cama se movía cada que la cama de la otra habitación se movía, en verdad súper terrible experiencia, no pude descansar bien en mi estancia. El desayuno no fue nada increíble, la fruta toda pasada, frijoles quemado, huevos crudos. No regresaría
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Travelled with family
Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025

6/10 Okay

Elio

Travelled with family
Liked: Amenities
All the shopping and restaurants
Stayed 1 night in Sep 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
All employees were frendily
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There services
Stayed 3 nights in Aug 2025

10/10 Excellent

Ken

Stayed 1 night in Sep 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

6/10 Okay

Erika

Stayed 1 night in Sep 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated right in the middle of a shopping center, featuring numerous restaurants, a movie theater, numerous stores, and a casino.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ariana, Valley Center

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom was very filthy. To the point where we didn’t even shower because it looks gross. The beds were dirty and had to have them come switch the blankets. The location is very convenient because it’s walking distance to the plaza but unfortunately the hotel needs to work on cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025