See all properties

Hotel Mundo Maya Chichén Itzá

3.5 star property
Enjoy 2 outdoor pools at this 3.5-star Chichen Itza hotel

Choose dates to view prices

Photo gallery for Hotel Mundo Maya Chichén Itzá

Exterior
Standard Double Room, Balcony
Reception
Exterior
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪5 min drive‬
  • Place, Pyramid of Kukulkan
    ‪9 min drive‬
  • Place, Cenote Ik kil
    ‪10 min drive‬

Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the area

Chichen Itza

In suburbs.You'll find Pyramid of Kukulkan and Court of the Thousand Columns within 3 miles (5 km) of this hotel. Pre-Hispanic City of Chichen-Itza and Ball Courts are also within 3 miles (5 km).

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 5 min drive - 2.9 km
  • El Caracol - 8 min drive - 5.3 km
  • Pyramid of Kukulkan - 9 min drive - 3.2 km
  • Court of the Thousand Columns - 9 min drive - 3.2 km
  • Cenote Ik kil - 10 min drive - 6.4 km

Restaurants

  • ‪Taco Maya - ‬7 min drive
  • ‪sac be h - ‬10 min drive
  • ‪Pueblo Maya - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Palapa - ‬6 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Enjoy 2 outdoor pools at this 3.5-star Chichen Itza hotel
Hotel Mundo Maya Chichén Itzá offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Mundo Maya Chichén Itzá. Self parking is free.

This 3.5-star Chichen Itza hotel is smoke free.

  • 144 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mundo Maya Chichén Itzá offers 144 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Mayaland Hotel & Bungalows
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $210
CA $254 total
includes taxes & fees
Nov 19 - Nov 20
Mayaland Hotel & Bungalows

Property amenities

Family friendly

  • 2 outdoor pools

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 48 reviews
Rating 8 - Good. 1 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

emilio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025

10/10 Excellent

selene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Stayed 1 night in Jun 2025

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

odilon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Stayed 1 night in Mar 2025

4/10 Poor

Andrea

Travelled with group
Liked: Cleanliness
Location wasn’t clear and the name of the hotel was different.
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Stayed 1 night in Mar 2025

10/10 Excellent

Vero

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, el personal súper amable en todo momento
Stayed 1 night in Jul 2025

8/10 Good

Barón

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, la comida está rica, tienen la opción de snacks en el área del “bar” lo que recomendaría es que en la tienda del hotel tengan un poco más de opciones de alimentos. En general la gente muy atenta y amable, todo está nuevo, la alberca está climatizada. Tiene traslado del tren Maya al hotel de cortesía (hay que avisar en taquilla y ellos llaman) además del hotel te pueden llevar y recoger del sitio arqueológico y al cenote por un costo muy razonable La pasamos muy bien.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed Engelssprekend personeel (zeldzaam in Mexico), zeer uitgebreide menukaart, lekker eten, natuur in hotel is heel mooi, kamers met uitzicht op het zwembad zijn een aanrader. Het hotel ligt wat afgezonderd maar biedt vervoersmogelijkheden voor wie niet met de auto is. Wij waren met de auto en er is veel gratis, beveiligde parking. Het personeel is uiterst behulpzaam en vriendelijk. Restaurant van hotel is eveneens een aanrader!
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata experiencia

Una excelente experiencia , el hotel esta precioso, el personal muy amable , la comida del restaurante de gran Calidad. Una grata experiencia, dense la oportunidad de conocer este excelente hotel
Precioso recibidor
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Alfredo, Ixtapaluca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supero mis espectativas!!! Es una propiedad casi nueva (Jun 2025). Instalaciones acogedoras, de buen calidad y tipo resort. A pesar de contar con un solo restaurante a la carta ...los alimentos tienen un sazón y sabor espectaculares, esos panes de sabores (bolillitos) y la mantequilla...que barbaros!!! Podría comer solo eso en todo el día (no exagero) el gimnasio, la alberca de adultos, temazcal, área de eventos al.aire limpio etc ... fabulosos! Las habitaciones son de 5 estrellas. Pero lo más importante, la atención y servicio del personal ... Brutales !!! Se esmeran para hacerte la estancia lo mas placentera posible. Cuentan con transporte en cortesía de la estación de tren al hotel y de regreso. El traslado a la zona arqueológica tiene costo de $100 por persona viaje redondo. Las amenidades del baño, de primera y orgánicas.. Algunas oportunidades: falta personal, ya que no hay quien te tome la orden en área de alberca. El depósito de $1000 por habitación por estancia es innecesario, ya no se usa. Deberían aceptar más formas de pago de los consumos internos. Deben considerar incluir el servicio en la cuenta con el pago con tarjeta, ya que de verdad la atención es mucho mejor que en resorts de gran turismo y no suempr.se cuenta con efectivo para dar en efectivo.
Lobby
Alimentos
Spa
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y comida
Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

jimena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No volveremos nunca a esta cadena de hoteles

El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
Stayed 1 night in Apr 2025