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Four Seasons Hotel Tokyo at Marunouchi

5.0 star property
Family-friendly 5-star hotel near Ueno Zoo

Choose dates to view prices

Photo gallery for Four Seasons Hotel Tokyo at Marunouchi

Sauna, steam room, hot springs, body treatments, aromatherapy
Property preview
Reception
Suite, 1 Bedroom (Chairman's)
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
1-11-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-6277
  • Place, Tokyo International Forum
    ‪4 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Tokyo Tower
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Four Seasons, Executive Suite, Non Smoking

Room amenity

Four Seasons, Executive Suite, Non Smoking

  • 72 sq m
  • 3 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Room amenity

Premier Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • 3 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier Room

Room amenity

Deluxe Premier Room

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Room amenity

Suite, 1 Bedroom, Non Smoking

  • 88 sq m
  • 3 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View

Room amenity

Deluxe Room, City View

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Room amenity

Deluxe Suite, 1 Bedroom, Non Smoking

  • 102 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

Room (Four Seasons)

  • Sleeps 4
  • 1 King Bed

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About the area

Tokyo

Central Tokyo getaway .Your stay at this Chuo hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Dome and Nippon Budokan are also within 3 miles (5 km).

What's nearby

  • Tokyo International Forum - 4 min walk - 0.4 km
  • Tokyo Imperial Palace - 16 min walk - 1.4 km
  • Nippon Budokan - 3 min drive - 3.1 km
  • Tokyo Tower - 3 min drive - 3.7 km
  • Tokyo Dome - 3 min drive - 4.1 km

Getting around

  • Tokyo Station - 1 min walk
  • Kyobashi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 60 min drive

Restaurants

  • ‪えびそば一幻 - ‬1 min walk
  • ‪餃子舗 珉珉 - ‬1 min walk
  • ‪北海道チューボー - ‬1 min walk
  • ‪黒松屋 八重洲南口店 - ‬1 min walk
  • ‪刀削麺酒坊 - ‬1 min walk

About this property

Four Seasons Hotel Tokyo at Marunouchi

Family-friendly 5-star hotel near Ueno Zoo
Four Seasons Hotel Tokyo at Marunouchi offers its guests a full-service spa, hot springs, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Four Seasons Hotel Tokyo at Marunouchi. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
Four Seasons Hotel Tokyo at Marunouchi offers 57 accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. 46-inch LCD televisions come with satellite channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs open between 7:00 AM and 10:00 PM.

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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 5,500 per day)
  • Valet parking on site (JPY 7,700 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot spring
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 46-inch LCD TV with satellite channels
  • DVD player
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property will be renovating from July 2 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 5500 per day
  • Valet parking fee: JPY 7700 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Four Seasons Hotel Marunouchi
Four Seasons Hotel Marunouchi Tokyo
Four Seasons Hotel Tokyo
Four Seasons Hotel Tokyo Marunouchi
Four Seasons Marunouchi
Four Seasons Tokyo Marunouchi
Marunouchi
Marunouchi Tokyo
Tokyo Four Seasons Hotel
Tokyo Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
4 Seasons Hotel Tokyo At Marunouchi
Chiyoda Four Seasons
Four Seasons Chiyoda
Four Seasons Hotel Tokyo at Marunouchi Hotel
Four Seasons Hotel Tokyo at Marunouchi Tokyo
Four Seasons Hotel Tokyo at Marunouchi Hotel Tokyo

Reviews

Four Seasons Hotel Tokyo at Marunouchi Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 368 out of 454 reviews
Rating 8 - Good. 51 out of 454 reviews
Rating 6 - Okay. 16 out of 454 reviews
Rating 4 - Poor. 10 out of 454 reviews
Rating 2 - Terrible. 9 out of 454 reviews

Reviews

10/10 Excellent

James, Chula Vista

Stayed 6 nights in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Property conditions & facilities, room comfort

dreamy

We had such a wonderful stay while in Tokyo. The hotel is gorgeous and the staff was so accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service, well kept rooms and courteous staff who go above and beyond to give you the best possible stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

KRISTINA, HONOLULU

Stayed 3 nights in Jun 2025

10/10 Excellent

Hsin Chieh

Stayed 4 nights in May 2025

6/10 Okay

sheharyar

Liked: Cleanliness, staff & service
Dated property. Otherwise good
Stayed 3 nights in Apr 2025

4/10 Poor

Matthew Connor

Stayed 5 nights in Apr 2025

10/10 Excellent

Bee-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing.
Stayed 3 nights in Apr 2025

6/10 Okay

Yue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

RENEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful !!
Stayed 1 night in Apr 2025

10/10 Excellent

Rea Anne

Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. Thank you to the front desk staff and concierge staff for all the help with taxis, directions, and calling restaurants for us. Special thanks to Yuna for helping us find the right train at Tokyo Station at the end of our stay. Also thank you so much for the breakfast staff who helped us get everything we needed each morning, especially for our child who is gluten free. Our deluxe premium room was large and so sunny This hotel is convenient to the subway and Ginza and is a serene respite from busy days in Tokyo.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most fabulous stay at this property. Our room was sizeable, immaculately clean and well serviced. Everything was seamless at this hotel and made for a very comfortable base after many very busy days in Tokyo. Super conveniently located for travel and always felt safe. Staff were so friendly and always keen to offer assistance, even to the train station at the end of our stay. Cannot rate highly enough. Thank you
Stayed 6 nights in Apr 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
An aging Four Seasons and it shows. Understaffed and clearly in the route to a renovation in July. The hotel is also next to the train station - convenient is you’re travelling but you get train track noise in the rooms.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ayush, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Convenient location, spacious (Tokyo standards), a little noise from shinkasen every now and then but renovation (was told) would take care of it. Overall, Great stay!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Property is clean and room is very well equipped with many amenities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Room is well equipped and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nahyeli Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!! Lov FS Tokyo
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property but the staff goes above and beyond. We feel lucky to have found this terrific place.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if looking for a place near Ginza. Very nice rooms (probably more on the modern side and not the cozy/warm side). People complain about train noise but it’s charming and a part of central Tokyo IMO. A noise maker app using the in room Bose speaker drowns it out at night. About a 10min walk to Ginza and <5min walk to trains. Staff are SUPER nice and friendly. Concierge made us an unforgettable sushi omakase experience. Highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Horace, Los Altos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serving staffs are excellent and prompt to provide assistance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Allen, South Pasadena

Stayed 4 nights in Jan 2025