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Four Seasons Hotel Tokyo at Otemachi

5.0 star property
5-star luxury hotel near Tokyo Imperial Palace, connected to a rail/subway station

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Four Seasons Hotel Tokyo at Otemachi

Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Room, 1 King Bed, City View | City view
Cocktail bar
Separate tub and shower, deep soaking tub, rainfall showerhead

Overview of Four Seasons Hotel Tokyo at Otemachi

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Popular LocationTokyo Imperial Palace16 min walk
  • Popular LocationTokyo Tower4 min drive
  • Popular LocationTokyo Skytree6 min drive
  • AirportTokyo (NRT-Narita Intl.)59 min drive

Room options

Deluxe Room, 1 King Bed, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Suite

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Four Seasons Suite, Imperial Garden View

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Otemachi Suites, 2 Bedrooms

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Premier Studio

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Imperial Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Imperial Garden View

  • 49 sq m
  • Sleeps 3
  • 2 Double Beds

Panoramic Suite

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, City View

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Skytree and Shinjuku Gyoen National Garden are also within 6 miles (10 km).

What's nearby

  • Tokyo Imperial Palace - 16 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 3 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Skytree - 6 min drive

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 10 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • スターバックス - 2 min walk
  • スターバックス - 3 min walk
  • 田中そば店 - 1 min walk
  • 餃子舗珉珉 - 1 min walk
  • つじ田 Otemachi One店 - 1 min walk

About this property

Four Seasons Hotel Tokyo at Otemachi

5-star luxury hotel near Tokyo Imperial Palace, connected to a rail/subway station
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

  • 190 guestrooms or units
  • 6 levels
  • 39 buildings
  • 2 dining venues
  • Built in 2020
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

THE SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 5000 per night)
  • Covered valet parking on site (JPY 6500 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 5400-6700 for adults and JPY 3200-3200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 60-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5400–6700 for adults, and JPY 3200–3200 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 8000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 175 reviews" "
Rating 8 - Good. 30 out of 175 reviews" "
Rating 6 - Okay. 8 out of 175 reviews" "
Rating 4 - Poor. 7 out of 175 reviews" "
Rating 2 - Terrible. 4 out of 175 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

emma

Stayed 3 nights in Jan 2024

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property
Incredible location next to the imperial gardens! The staff was amazing, friendly and impeccable in service. Gorgeous views of Tokyo and Mt. Fuji in in the background. Rooms were spacious and beautiful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sincere thank you
Everyone we encountered at the hotel was so hard working, courteous and proactive in their interactions with us. All of the staff we encountered, even those we just past by, offered a warm friendly greeting and an offer of assistance. We felt genuinely welcomed by the hotel staff. The housekeeping’s attention to detail was great down to making sure to dust and wipe down all services and we always had fresh towels, linens and plenty of extra waters in our room. Though the hotel was beautiful and immaculately kept, it was the staff that left a lasting impression. Four Seasons is great hotel brand but the Otemachi staff (even those still learning the ropes) were impressive. We had occasion to witness an employee (perhaps a newer employee/trainee) have a little difficulty with understanding what a guest was asking for. The employee’s reaction after profusely apologizing (there was no need to) took swift action to carry out the guest’s request. After we observed she looked down on herself and her “mistake”. Her supportive senior told her not to worry and that it was just something new she had learned. Such a refreshing supportive team all working together to achieve guest satisfaction! We want to make sure the entire staff is recognized for their teamwork and attention to detail which definitely did not go unnoticed. It was very much appreciated and respected. Thank you! Room 3711, stay 12/18-12/23
Stayed 5 nights in Dec 2023

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was magnificent! Concierge was Great! The staff and Service was off, especially in Spa and Breakfast. The pool attendant kept watching us while in pool or jacuzzi and writing things down on a clipboard and talking on their microphone. A very weird experience and difficult to relax while being watched. Happened both days, wife felt uncomfortable after 1st day and didn't want to go back to pool. I finally had to ask the Lady to leave us a along the first day, which she was reluctant to do. Also, for a service charge added to all your bills, ridiculous I had to ask for refills on my water glass at Breakfast. My $300 onsen experience a night prior to this far surpassed the "Legendary" service I was supposed to receive at the 4 Seasons.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, the four seasons was spectacular. I highly recommend staying here and will be staying here again should I return to Tokyo.
Stayed 5 nights in Oct 2023

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Sam

Stayed 6 nights in Sep 2023

10/10 Excellent

Jiri, hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i ever
Stayed 3 nights in Aug 2023

10/10 Excellent

Keshia

Stayed 1 night in Aug 2023