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"Excellent and helpful staff; breakfast had an authentic Japanese flair with various options. " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

3.5-star hotel near Tokyo Bay

Ota stay

With a stay at this Ota hotel, you'll be within 2 miles (3 km) of Tokyo Bay and 6 miles (10 km) of Shinagawa Aquarium. Tokyo Big Sight and Tokyo Tower are within 9 miles (15 km).

Free airport pick-up

Free WiFi in public areas, dry cleaning, and a safe deposit box are available at this hotel. Free airport pick-up is offered as well. Staff at the 24-hour front desk can provide around-the-clock assistance.

[Non Smoking]Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $97* Per night/room 6 May - 7 May

[Non Smoking]Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

[Non Smoking]Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

[Non Smoking]Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

[Non Smoking]Standard Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel JAL City Haneda Tokyo West Wing ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel JAL City Haneda Tokyo West Wing

Everyone (4)
5 out of 5
Excellent and helpful staff; breakfast had an authentic Japanese flair with various options.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Hotel JAL City Haneda Tokyo West Wing Front Desk

Thank you for staying at Hotel JAL City Haneda Tokyo WESTWING.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

4 out of 5
It’s okay overall

Posted by on 1 Dec. 2022

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Comment from Hotel Management

1 Dec. 2022 by Front Reception

Thank you for staying with us.We were glad to read your comments.We are looking forward to seeing you again.Thank you,Front ReceptionHotel JAL City Haneda Tokyo WEST WING

5 out of 5

Posted by on 27 Nov. 2022

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Comment from Hotel Management

2 Apr. 2023 by 宿泊課 フロント

この度はホテルJALシティ羽田 東京WESTWINGへご宿泊いただき誠にありがとうございます。口コミ投稿へご協力いただき重ねて御礼申し上げます。また羽田へお越しの際は当館をご利用いただければ幸いでございます。ご来館を心よりお待ち申し上げております。

1 out of 5

Posted by on 1 Jul. 2022

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Comment from Hotel Management

2 Apr. 2023 by 宿泊課 フロント

この度はホテルJALシティ羽田 東京WESTWINGへご宿泊いただき誠にありがとうございます。口コミ投稿へご協力いただき重ねて御礼申し上げます。また羽田へお越しの際は当館をご利用いただければ幸いでございます。ご来館を心よりお待ち申し上げております。

About the Hotel JAL City Haneda Tokyo West Wing

Location 4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042

Property Features

As a guest of Hotel JAL City Haneda Tokyo West Wing, you'll find a vending machine, dry cleaning/laundry services, and a front-desk safe. Public spaces have free WiFi. A shuttle from the airport to the hotel is free at scheduled times. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 103 guestrooms or units
  • 8 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Anamoriinari Station (0.4 km / 0.3 mi)
  • Metro station: Tenkubashi Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport pick-up

Room Amenities

Hotel JAL City Haneda Tokyo West Wing offers 103 accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1320 for children
  • Nearby parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel JAL City Haneda Wing
  • JAL City Haneda Tokyo West Wing
  • JAL City Haneda Wing

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.