For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Waseda University. Tokyo Metropolitan Government Building and Shinjuku Central Park are also within 2 miles (3 km).
Renovated in 2016
This hotel features free WiFi in public areas, laundry facilities, and self parking. Traveling on business? Take advantage of the laundry service and free Internet in public areas. There's luggage storage and multilingual staff can provide around-the-clock assistance.
Free Internet, soaking tubs
The individually decorated guestrooms offer free WiFi, free wired Internet, and in-room massages. Other amenities include deep soaking bathtubs, refrigerators, and flat-screen TVs with digital channels.
Bed Countroom.options.bedSize.TwinXLBedMaximum Occupancy
4 Max
Single Room
Bed Count1 Full BedMaximum Occupancy
2 Max
Sotetsu Fresa Inn Higashi Shinjuku ratings based on 16 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sotetsu Fresa Inn Higashi Shinjuku
Everyone (2)
5 out of 5
Posted by a verified traveller on 16 Nov. 2019
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Comment from Hotel Management
17 Nov. 2019
by HWANG
Thank you for staying with us.
We appreciate your review.
We are looking forward to seeing again.
5 out of 5
The hotel sunroute, in Shinjuku higashi
Great service, great room, staff really friendly and attentive.
Posted by a verified traveller on 28 Apr. 2016
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4 out of 5
Conveniently located near subway
We found the hotel to be conveniently located next to the Oedo (E) and Fukutoshin (F) subway line and 15 minutes from the Shinjuku main station where the JR line is located. We took the subway around metro Tokyo quite often so this helped us out quite a bit. For those coming from Haneda airport, take the Kekyu line at the airport and transfer at Shinagawa to the JR Yamanote line. From there, you can transfer at Shibuya to the Fukutoshin (F) line and exit the Higashi-Shinjuku station. Take exit B2 which will lead you right to the doorstep of the hotel (to the left of the exit). It should take you about an hour more or less to arrive. This tip will help you get directly there!
Previous to booking this hotel, we read online reviews recommending to stay in Roppongi but a Japanese friend of ours recommended not to stay there, and we later read posts about clubs in Roppongi where local Japanese women drug foreigners drinks and trick them out of their money!!!
Anyway, although the hotel room was small compared to US standards and should probably be given 3 stars, the convenience of the location gave it 4 stars. We were there a total of 4 nights. Some people may consider Shinjuku to be sketchy because of Kabukicho which is considered their red light district but we never felt in danger and found that there were a lot more restaurants open 24/7 as well as an interesting nightlife experience. I would stay there again when in Tokyo.
Posted by Kukubug on 14 Nov. 2013
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5 out of 5
Great hotel!
Pros:Close restaurants, Quiet
A great hotel! More than convenient to transportation, friendly staff, walkable to many shopping and eating areas. The rooms were very modern and comfortable. Would definitely stay here again during the next trip to Japan!
Posted by jt77, from San Francisco, CA on 12 Apr. 2011
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5 out of 5
Outstanding location and great hote
Pros:Close restaurants, Free Internet, Quiet, train station
In the area you have very few things, a couple of temples here and there but you can easily move to Shibuya or Shinjuku...if you are tired of Tokyo and want to relax take the Chuo line and head to Kamakura iit's a 50 minute trip from Shinagawa it has one of the two largest Budhas (the other is in Nara but I think this one is far better) a beautiful temple Hesa dera and easy access to the beach :D great option for a day trip.
It has a great location and you can get easily form the airport by the N'EX to Shinagawa Station, there go to the west exit and you'll be in front of your hotel.
Posted by karlaxwp, from Mexico on 8 Feb. 2011
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4 out of 5
good bed to sleep well after a busy day
Pros:Close restaurants, Free Internet, Quiet
clean, comfortable and very well located, front desk employees are friendly, help in english is always available, the food at the restaurant is decent and reasonable priced. subway entrance is 30 ft away.
we really like the hotel
Posted by Edtraveler, from Santa Fe Springs, CA on 8 Feb. 2011
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1 out of 5
horrible experience .wouldnt stay here even if it was free
ended up stay in this hotel by mistake my asisstant booked this hotel thinking it was sunroute plaza in shinjuku..am sorry i cant say more ,am tryin to forget this horrible experience..the hotel might be priced right ,but please dont fall for it...pay alittle bit more and stay in a better hotel...trust me
Posted by sleeping22, from america on 7 Feb. 2011
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4 out of 5
Good and convenient Tokyo hotel with convenient location
Pros:Close restaurants, Free Internet
I was there for over a week for work and all in all my experience was good. Fairly typical room with regards to size and ammenities for Tokyo. Convenient to trains and subway and staff were good and helpful. I have had good experiences with the Sun Route chain and will stay with them again in the future.
Posted by TokyoBiz, from SLC, UT on 7 Feb. 2011
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4 out of 5
Perfect for a lone traveler
Pros:close to train station
Cons:small room, no closet
I have stayed in this hotel during two vacations in Tokyo. Both times I stayed for a week.
The room is small and you do not get any space to put clothes away, so you spend the whole time living out of the suitcase. Those are the only two negatives, in my opinion; and they are perfectly tolerable if you are a lone traveler who will spend the time away from the hotel room.
The building is right around the corner from a train station, the major Shinjuku station is a 20 minute walk away. Between the hotel and the train station are tons of restaurants and bars. After a long day of seeing the sights, I would pull into Shinjuku Station, and walk to the hotel, stopping at one of these restaurants for dinner on the way.
Right at the same intersection with the hotel is a McDonalds, a Tully's Coffee, a Chinese restaurant, a curry shop, and a couple other local restaurants. Just beyond those, are a couple of convenience stores (7-11 equivalent) to grab snacks, toiletries, etc.
The staff were friendly, efficient, and their English was more than sufficient to deal with any issue that arose.
Posted by AhtirTano, from Los Angeles on 3 Feb. 2011
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4 out of 5
good location
good location, easy acces to subway system, and close to tourist sites and shopping places.
, everybody is very helpful and most of the staff speaks english.
our room was very clean but small still confortable enough to sleep well
There are 2 restaurants on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sotetsu Fresa Inn Higashi Shinjuku. Parking is available for a fee. A complete renovation of Sotetsu Fresa Inn Higashi Shinjuku was completed in December 2016. Smoking is allowed in designated areas at this 3-star Tokyo hotel.
1 building
311 guestrooms or units
12 levels
2 dining venues
Built in 2007
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Newspapers for purchase
Elevator
Smoking in designated areas
Microwave in a common area
Family Friendly Amenities
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Tokyo (NRT-Narita Intl.) (73.3 km / 45.6 mi)
Train station: Seibu-Shinjuku Station (1 km / 0.6 mi)
Metro station: Higashi-shinjuku Station (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Sotetsu Fresa Inn Higashi Shinjuku offers 311 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Deep soaking tub
Flat-screen television
Digital channels
Movies for purchase
Refrigerator
Luxury bedding
Down blanket
Pillow options
Shower and tub combination
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Slippers
Toiletries (free)
Toilet with electronic bidet
Telephone
Iron and ironing board available
Desk
Blackout drapes
Air conditioning
Unique decor
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Royal Host - This restaurant serves breakfast, lunch, and dinner.
Bamiyan - This restaurant serves breakfast, lunch, and dinner.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. For more details, please contact the property using the information on the booking confirmation.
The name on the booking must match the name on the passport.
A scheduled generator inspection will take place on May 6, 2020 from 2-5 PM. Guests can expect a high level of noise during this time.
A scheduled power outage will take place on May 6, 2020 from 2-5 PM. Check-in time starts at 5 PM on this date.
The name of this property will be changing to Sotetsu Fresa Inn Higashi Shinjuku as of December 11, 2019.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
UnionPay
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 200 per person, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: JPY 1300 for adults and JPY 650 for children (approximately)
Self parking fee: JPY 1500 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Higashi Shinjuku
Higashi Shinjuku Hotel
Higashi Shinjuku Sunroute Hotel
Hotel Sunroute Higashi
Hotel Sunroute Higashi Shinjuku
Sunroute Higashi
Sunroute Higashi Hotel
Sunroute Higashi Shinjuku
Sunroute Higashi Shinjuku Hotel
Sunroute Shinjuku Higashi
Hotel Sunroute Higashi Shinjuku Tokyo
Hotel Sunroute Higashi Shinjuku Tokyo
Sunroute Higashi Shinjuku
Sunroute Higashi Hotel Shinjuku
Sotetsu Fresa Higashi Shinjuku
Hotel Sunroute Higashi Shinjuku
Sotetsu Fresa Inn Higashi Shinjuku Hotel
Sotetsu Fresa Inn Higashi Shinjuku Tokyo
Sotetsu Fresa Inn Higashi Shinjuku Hotel Tokyo
You should know
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
