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5.0 out of 5

"The service was top notch. The location couldn’t have been better across from Hibiya park and near the Ginza. Our family love our 5 days at the Imperi ... " More

By a verified traveller on Fri 23 Jun 2023

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Hotel Description

Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo

Chiyoda stay

Within a 15-minute walk of this Chiyoda hotel, you'll find Hibiya Park and Kabuki-za Theatre. Tokyo Imperial Palace and Hamarikyu Gardens are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This hotel features 12 restaurants, an indoor pool, and a spa tub. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi.

Imperial Tower Service Apartment Studio Twin - Housekeeping and Amenity limited service

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $308* Per night/room 25 Apr. - 26 Apr.

Imperial Floor Deluxe Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Floor Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Main Building Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Floor Junior Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Main Building Deluxe Park View Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Imperial Hotel, Tokyo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Imperial Hotel, Tokyo

Family (1)
5 out of 5
The service was top notch. The location couldn’t have been better across from Hibiya park and near the Ginza. Our family love our 5 days at the Imperial Hotel and would visit again next chance we get to come to Japan.

Posted by on 23 Jun. 2023

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Property Features

Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There are 12 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A fitness center, spa services, and tour/ticket assistance are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges. Smoking is allowed in designated areas at this Tokyo hotel.

  • 570 guestrooms or units
  • 14 levels
  • 12 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Shimbashi Station (0.7 km / 0.5 mi)
  • Metro station: Hibiya Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel, Tokyo offers 570 accommodations with DVD players and minibars. These individually decorated and furnished accommodations include desk chairs. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and video-game consoles. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Imperial Hotel, Tokyo has 12 restaurants on site.

Late night fare is available from 24-hour room service.

Spa Services

  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Meals are not included in the room rate for children.

Imperial Hotel, Tokyo offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Guests are charged the listed facilities fee per entrance to access the pool and fitness center. The facilities fee is waived for guests booked in Imperial Floor room types.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2400–9200 per person
  • Airport shuttle fee: JPY 48840 per person (one-way)
  • Airport shuttle fee per child: JPY 48840 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)
  • Facilities fee: JPY 1000 per person and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Hotel
  • Imperial Hotel Tokyo
  • Imperial Tokyo
  • Imperial Hotel Tokyo
  • Imperial Tokyo
  • Hotel Imperial Hotel Tokyo
  • Tokyo Imperial Hotel Hotel
  • Hotel Imperial Hotel
  • Imperial
  • Imperial Hotel
  • Imperial Hotel Tokyo
  • Imperial Hotel, Tokyo Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.