Imperial Hotel, Tokyo

5.0 star property
5-star luxury hotel near Hibiya Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Imperial Hotel, Tokyo

Lobby
1 bedroom, premium bedding, down comforters, in-room safe
Room service - dining
Point of interest
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Place, Hibiya Park
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪9 min walk‬
  • Place, Kabuki-za Theatre
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2

Main Building Imperial Floors Junior Suite

  • Sleeps 2

Main Building Superior Twin

9.2 out of 10
Wonderful
(35 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

9.2 out of 10
Wonderful
(46 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Twin

9.4 out of 10
Exceptional
(40 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

10.0 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite Twin

  • 115 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Suite King

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2

Main Building Regular Floor Deluxe Twin Room Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2

Main Building Regular Floor Junior Suite Twin Non Smoking

  • Sleeps 3

Main Building Grand Chef Snoopy Room

  • Sleeps 2

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3

Main Building Regular Floor Family Connecting Room

  • Sleeps 4

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds

Imperial Floor Superior King

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Deluxe Park View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Double, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Tower Building, Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

Tower Building, Standard Double, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Regular Floor Superior Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2

Main Building Regular floor Superior Room

  • Sleeps 2

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Tower Building High Floor Standard King Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2

Tower Building Standard Twin Non Smoking

  • Sleeps 2

Tower Building Standard King Non Smoking

  • Sleeps 2

Tower Building Premiere Twin Non Smoking

  • Sleeps 3

Tower Building 2 Twin Family Non Smoking

  • Sleeps 5

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About the area

Tokyo

Chiyoda stay.Within a 15-minute walk of this Chiyoda hotel, you'll find Hibiya Park and Tokyo Imperial Palace. Kabuki-za Theatre and Hamarikyu Gardens are also within 2 miles (3 km).

What's nearby

  • Hibiya Park - 1 min walk - 0.1 km
  • Ginza Six - 9 min walk - 0.8 km
  • Tokyo Imperial Palace - 9 min walk - 0.8 km
  • Tokyo International Forum - 10 min walk - 0.9 km
  • Kabuki-za Theatre - 13 min walk - 1.1 km

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪ランデブーラウンジ・バー - ‬2 min walk
  • ‪壁の穴 - ‬3 min walk
  • ‪Café à la Tienne - ‬1 min walk
  • ‪嘉門 (Kamon) - ‬2 min walk
  • ‪梅梅 - ‬3 min walk

About this property

Imperial Hotel, Tokyo

5-star luxury hotel near Hibiya Park, connected to a shopping center
Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 918 guestrooms or units
  • 31 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Imperial Hotel, Tokyo offers 918 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1190 out of 1364 reviews
Rating 8 - Good. 125 out of 1364 reviews
Rating 6 - Okay. 28 out of 1364 reviews
Rating 4 - Poor. 12 out of 1364 reviews
Rating 2 - Terrible. 9 out of 1364 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Justin, Arlington

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel. A wide variety of affordable restaurants are within easy walking distance in the Ginza neighborhood. We were led to believe that there was a coin-operated laundry onsite, but it turned out to be a laundry service that cost more to wash a pair of socks than to buy a new pair. We decided to stay here to celebrate a wedding anniversary, but it was far pricier than another equally pleasant hotel we enjoyed in Tokyo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 5 nights in Oct 2025

10/10 Excellent

kartik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 4 nights at the Imperial Hotel. Everything was excellent from the attentive staff throughout the hotel, to the cleanliness of the rooms, walking distance to the train station and to Ginza. Enjoyed the Parkside Diner & the bar. We would definitely stay there again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff close to imperial palace. It was always great to come back to the hotel after exploring Tokyo the water pressure in the shower melted away all the aches.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was the biggest asset! Each staff member was so helpful and willing to go beyond what was expected.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Analida

Stayed 1 night in Oct 2025

8/10 Good

Diana

Stayed 1 night in Oct 2025

10/10 Excellent

Alberto, Rancho Santa Fe

Stayed 2 nights in Oct 2025

10/10 Excellent

Ho Sung, Chevy Chase

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

EMILY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well stocked with amenities. The staff is unbelievably attentive. It is very centrally located to great shopping and eating. We have stayed here as a couple and with family and we have all love this hotel. The rooms and bathrooms are spacious. The staff is amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

sebastian, Santa Barbara

Excellent location! Great service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot and cold baths and pool, also parkside diner
Stayed 2 nights in Sep 2025

10/10 Excellent

Dandan

Super convenient location, shopping and dining . I even can walk to the imperial palace for a night running . Perfect! Awesome Staff , room and amenities ! Will be back for sure!
Stayed 4 nights in Sep 2025

10/10 Excellent

Anuj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms, restaurants, tradition, location
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely outstanding. Beautiful property with great dining options and amenities.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The level of service and the politeness of the staff at all levels are beyond excellent. The Imperial Hotel demonstrates Japanese hospitality at its best. The property's location is ideal for travellers seeking proximity to Ginza but not be in its busy centre. Ginza high street is about a 10-minute walk and you will discover many interesting places to eat along the way. Hibiya Park lies in front of the hotel and is the perfect place for a run. Runners can do the Imperial Palace circuit, less than a kilometre away.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and polite and beyond 5 star exp . If i could I would give this hotel 10 stars . Everyone is so nice and willing to help
Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
The superior room was nicely sized, the breakfast buffet was very good as was the service. The hotel is well situated, close to transit, the Imperial Palace and the Ginza area.
Stayed 6 nights in Sep 2025