Keio Plaza Hotel Tokyo

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Photo gallery for Keio Plaza Hotel Tokyo

1 bedroom, in-room safe, laptop workspace, blackout drapes
Creator video - submitted by Kensho Quest
Free toiletries, hair dryer, slippers, bidet
9 restaurants; breakfast, lunch, and dinner served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Sumitomo Building
    ‪3 min walk‬
  • Place, Shinjuku I Land
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪49 min drive‬

Room options

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Plus Double, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Plus Double, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior South Wing King, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds
  • Free WiFi

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Deluxe South Wing Twin (Non-Smoking)

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 9
  • 5 Large Twin Beds
  • Free WiFi

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Select Twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds
  • Free WiFi

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Plus Twin Room (Triple)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Plaza Standard Twin, Non smoking, No bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior Twin, Non smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Japanese Suite Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Luxury Suite Twin, Non smoking

  • City view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

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About the area

Tokyo

City center stay.A stay at this Shinjuku hotel places you steps from Shinjuku Mitsui Building and within a 5-minute walk of Tokyo Metropolitan Government Building. Shinjuku Sumitomo Building and Pentax Square are also within half a mile (1 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.1 km
  • Shinjuku Mitsui Building - 3 min walk - 0.3 km
  • Shinjuku Sumitomo Building - 3 min walk - 0.3 km
  • Shinjuku Central Park - 4 min walk - 0.4 km
  • Shinjuku I Land - 5 min walk - 0.4 km

Getting around

  • Tochomae Station - 2 min walk
  • Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 49 min drive

Restaurants

  • ‪Keio Plaza Hotel Club Lounge - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪コメダ珈琲店 - ‬4 min walk
  • ‪あるでん亭 - ‬6 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly 4.5-star hotel near Tokyo Metropolitan Government Building
Keio Plaza Hotel Tokyo offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and coworking spaces are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1452 guestrooms or units
  • 47 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1971
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Keio Plaza Hotel Tokyo offers 1452 accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Things to do

  • Art gallery
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 28 to July 3:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.

We should mention

  • The seasonal pool will open July 04 and close September 27.
  • Pool access available from 9:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

How close is Keio Plaza Hotel Tokyo to the airport?

Keio Plaza Hotel Tokyo is 14.1 mi (49-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on Jun 3, 2026 start from CA $304, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Keio Plaza Hotel Tokyo have an airport shuttle?

Keio Plaza Hotel Tokyo offers an airport shuttle from 9:30 AM to 9:00 PM, at scheduled times, for a charge of JPY 1400. per person, one-way.

How close is Keio Plaza Hotel Tokyo to the beach?

This hotel is 10.7 mi (32-min drive) from Odaiba Beach Park.

Does Keio Plaza Hotel Tokyo offer free breakfast?

Free breakfast isn’t provided at Keio Plaza Hotel Tokyo, but buffet breakfast is offered for a fee of JPY 5000 for adults and JPY 4000 for children. It's available every day from 6:00 AM to 9:30 AM.

Is there a casino at Keio Plaza Hotel Tokyo?

No, there is no casino at this hotel.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Keio Plaza Hotel Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Keio Plaza Hotel Tokyo have a pool?

Keio Plaza Hotel Tokyo features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.The pool is closed seasonally each year from September 28 to July 3.

Does Keio Plaza Hotel Tokyo have a restaurant?

There are 9 onsite restaurants, offering options like Fusion cuisine and light fare.

Does Keio Plaza Hotel Tokyo have a spa?

There are no spa services available at this hotel.

How close is Keio Plaza Hotel Tokyo to downtown Tokyo?

Keio Plaza Hotel Tokyo is 4.1 mi away from Tokyo.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2200 out of 3072 reviews
Rating 8 - Good. 571 out of 3072 reviews
Rating 6 - Okay. 182 out of 3072 reviews
Rating 4 - Poor. 72 out of 3072 reviews
Rating 2 - Terrible. 47 out of 3072 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Stayed 3 nights in Mar 2026

8/10 Good

Bronwen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff response to issues
Stayed 4 nights in Feb 2026

8/10 Good

Diana

Stayed 1 night in Feb 2026

10/10 Excellent

Quan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Definitely I will stay here again. Convenient location.
Stayed 5 nights in Feb 2026

8/10 Good

CLARA

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 4 nights in Feb 2026

10/10 Excellent

mia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, good gym, all amenities we needed were available
Stayed 4 nights in Feb 2026

10/10 Excellent

Cheng-Hui, Palo Alto

Stayed 1 night in Feb 2026

8/10 Good

JEFFREY, WEST ST PAUL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with friendly staff and fairly large rooms. Can’t beat the location, so close to Shinjuku Station with a lot of local bars and restaurants within walking distance. With it being winter, the pool was closed and there is no onsen on-site.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mariefel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast check in, convenient location, staff speaks English and courteous, luggage transfer service available
Stayed 4 nights in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff friendly and professional, enjoyed the club lounge and our room with a great view.
Stayed 5 nights in Feb 2026

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Very friendly staff. Great location.
Stayed 6 nights in Feb 2026

10/10 Excellent

Quyen Kenny

Stayed 1 night in Feb 2026

10/10 Excellent

Vivian

Stayed 7 nights in Feb 2026

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was good sized, especially since rooms in Japan are typically much smaller than the United States. The hotel had a floor with washer/drying machines and a microwave. We had an excellent view of the Tokyo Metropolitan Government building which has light projections at night. The hotel had a 711, restaurants, shops and some art displays to enjoy. The airport limousine bus stops directly at the hotel, which was a perk when booking our stay. Staff was very friendly and helpful, would definitely recommend and stay at again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great rooms
Stayed 3 nights in Feb 2026

6/10 Okay

Ellen

Stayed 1 night in Feb 2026

2/10 Terrible

Quinton

Travelled with partner
Whilst this hotel gives the impression of grand appearance Behind this its somewhat lacking and grandness.This was our fifth hotel on this stay and I must say I spent one night in the jal Hotel Nagoya and this was much better All the staff are very pleasant and helpful here, Looking at the pictures when booking did think we were in for a nice comfortable stay in a reasonable location. We was on the 21st floor the high floors in Japan is not uncommon. However firstly the room was very dated the beds were like sleeping on concrete unbearable no sleep at all. The bathroom was of very poor standard dated shower over the bath terrible. I have just re looked at the pictures on Expedia can’t see pictures of the bathroom only the really grand ones I can understand why now . The superior twin room looks a lot nicer than the one I was in. They had five lifts in the building we where in due to the volume off rooms you could wait for some time for lifts. In the morning they stop you from using these lift's And a single lift is used and controlled by an attendant Not sure why probably to control the flow of guests to the restaurant, One glass restaurant has one coffee machine be prepared to queue Other restaurant has seating areas away from main restaurant area lots of walking up and down they have chefs cooking different items one doing omelets and one doing fried eggs he would just cook the eggs up and leave them on little plates sometimes ten at a time yes they where cold
Stayed 2 nights in Feb 2026

10/10 Excellent

brian

Stayed 3 nights in Jan 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Staff & service, amenities
Our superior room was lovely
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always easy and care free. We arrived 4 hours before check in and unfortunately we're unable to secure an early check in. Totally fine as they stored our luggage for us and was an extremely easy check in. 4th time staying at Keio and always a pleasure.
Stayed 6 nights in Feb 2026

10/10 Excellent

Maria, Boston

Stayed 9 nights in Dec 2025

10/10 Excellent

Jianing

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff was helpful, and there was so much attention to detail.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alexander

Stayed 5 nights in Feb 2026

10/10 Excellent

Wing Ting

Stayed 3 nights in Feb 2026