See all properties

Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly 4.5-star hotel near Tokyo Metropolitan Government Building

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo

1 bedroom, down comforters, in-room safe, laptop workspace
Creator video - submitted by Kensho Quest
Free toiletries, hair dryer, slippers, bidet
2 bars/lounges
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Mitsui Building
    ‪3 min walk‬
  • Place, Shinjuku I Land
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Plaza Luxe Double, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing Twin, Non Smoking, 20F above

1 bedroom, down comforters, in-room safe, laptop workspace

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing Double, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Superior South Wing Twin, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Double, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Standard Plus Double, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Plus Twin, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Plus Double, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Twin, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing King, Non Smoking

Plaza Superior South Wing King, Non Smoking

Plaza Superior South Wing King, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down comforters, in-room safe, laptop workspace

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Plaza Deluxe South Wing Triple, Non Smoking, 20F above

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds

View all photos for Junior Suite Twin, Non Smoking (Universal Design)

1 bedroom, down comforters, in-room safe, laptop workspace

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Deluxe South Wing Twin (Non-Smoking)

1 bedroom, down comforters, in-room safe, laptop workspace

Plaza Deluxe South Wing Twin (Non-Smoking)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Plaza Deluxe South King (Non-Smoking)

1 bedroom, down comforters, in-room safe, laptop workspace

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room, Non-Smoking

Luxury Family Room, Non-Smoking

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 9
  • 5 Large Twin Beds

View all photos for Plaza Luxe King, Non Smoking

Plaza Luxe King, Non Smoking

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Select Twin, Non Smoking

Deluxe Select Twin, Non Smoking

Deluxe Select Twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Pure Wellness Room - Twin Room - Non Smoking

Pure Wellness Room - Twin Room - Non Smoking

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Plus - Twin Room

Standard Plus - Twin Room

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Plus Twin Room (Triple)

Deluxe Plus Twin Room (Triple)

Deluxe Plus Twin Room (Triple)

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Plaza Standard Twin, Non smoking, No bathtub

Plaza Standard Twin, Non smoking, No bathtub

Plaza Standard Twin, Non smoking, No bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior Twin, Non smoking

Plaza Superior Twin, Non smoking

Plaza Superior Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Japanese Suite Twin, Non smoking

Japanese Suite Twin, Non smoking

Japanese Suite Twin, Non smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Suite Twin, Non smoking

Luxury Suite Twin, Non smoking

Luxury Suite Twin, Non smoking

  • City view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, in-room safe, laptop workspace

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

You may also like

Ad
Exterior

Hotel Gracery Shinjuku

Shinjuku
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 4,705 reviews
The price is CA $153
CA $185 total
Mar 3 - Mar 4
Hotel Gracery Shinjuku

About the area

Tokyo

City center stay.A stay at this Shinjuku hotel places you steps from Shinjuku Mitsui Building and within a 5-minute walk of Tokyo Metropolitan Government Building. Shinjuku Sumitomo Building and Pentax Square are also within half a mile (1 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.1 km
  • Shinjuku Mitsui Building - 3 min walk - 0.3 km
  • Shinjuku Sumitomo Building - 3 min walk - 0.3 km
  • Toto Tokyo Center Showroom - 5 min walk - 0.4 km
  • Shinjuku I Land - 5 min walk - 0.4 km

Getting around

  • Tochomae Station - 2 min walk
  • Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 49 min drive

Restaurants

  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪あるでん亭 - ‬6 min walk
  • ‪Keio Plaza Hotel Club Lounge - ‬1 min walk
  • ‪コメダ珈琲店 - ‬4 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly 4.5-star hotel near Tokyo Metropolitan Government Building
There are 9 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1452 guestrooms or units
  • 47 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1971
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Keio Plaza Hotel Tokyo offers 1452 accommodations with safes and complimentary newspapers. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Lobby
Tokyo Bay Shiomi Prince Hotel
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 4,624 reviews
The price is CA $307
CA $381 total
Mar 2 - Mar 3
Tokyo Bay Shiomi Prince Hotel

Property amenities

Family friendly

  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1988 out of 2823 reviews
Rating 8 - Good. 549 out of 2823 reviews
Rating 6 - Okay. 168 out of 2823 reviews
Rating 4 - Poor. 74 out of 2823 reviews
Rating 2 - Terrible. 44 out of 2823 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay with family - 2 adults and a young child. The room (Premier Grand Suite twin) was spacious, very clean and comfortable with an amazing view over the city. It was very well sound proofed, as we were not disturbed by any external noise and the air conditioning was also quiet. Very good facilities and a nice shower and bath. Lovely food available via room service and in the restaurants. The staff at the hotel were all friendly and helpful. The hotel is very well located for sightseeing and close to train and tube stations. The breakfast was also very tasty with lots of options for different kinds of food. We had an excellent stay and would highly recommend it. If we are lucky enough to return to Tokyo in the future, we will certainly stay here again.
Stayed 10 nights in Nov 2025

10/10 Excellent

Ronald Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Van

Stayed 2 nights in Nov 2025

10/10 Excellent

Mariah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Emily

Stayed 4 nights in Nov 2025

10/10 Excellent

Mathew Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just an overall amazing experience and hotel. Staff and the food and the rooms loved it all. Walls are a little thin but thats my only gripe.
Stayed 11 nights in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
The Keio Plaza is an exceptional hotel. The staff, rooms, restaurants & bars are first class. We had a wonderful stay. Hoping to return one day.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
My room and the staff were very nice.
Stayed 15 nights in Nov 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and very nice room. Convenient and a nice free upgrade.
Stayed 3 nights in Nov 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, friendly staff, great location. Easy to get bus pickup straight from hotel to narita airport.
Stayed 4 nights in Nov 2025

8/10 Good

Joshua

Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Stayed 7 nights in Nov 2025

10/10 Excellent

THOMAS, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the keio plaza hotel We loved the room and the daily breakfast, cocktail afternoon and tea service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marvie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, staff at check in was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Dexter

Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were polite & accomodating. The room was spacious. The restaurants were top notch & the 7-11 store was very convenient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjuku
Stayed 1 night in Nov 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular hotel! Location, the staff - checkin, bell hop, massage at Sky Salon, the Bride - Groom kimono experience, pharmacy/ drugstore, housekeeping, and basically everyone we encountered. It was great to have Airport Limo stop directly at hotel, and a free DisneySea bus ride. Discounts at Keio department store. Tokyo Metropolitan Government Building with 360 views at tower (free) and evening light show on the building. So much to offer just in Shinjuku.
Stayed 8 nights in Nov 2025

10/10 Excellent

Le

Stayed 3 nights in Nov 2025

10/10 Excellent

JUAN, Pembroke Pnes

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff. Clean and neat, numerous restaurants choices, Convenient store inside, easy to access transportation. Safe place
Stayed 5 nights in Nov 2025

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
Everything was great just the bed wasn’t too comfortable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ross

Stayed 6 nights in Nov 2025

10/10 Excellent

Bernard

Stayed 7 nights in Nov 2025