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Sheraton Grande Tokyo Bay Hotel

4.5 star property
Family-friendly 4.5-star hotel near Tokyo Disneyland®

Choose dates to view prices

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Experience ceremonies and events in this elegant space with a high ceiling and clear glass roof, featuring a central aisle and geometric design.
Experience the tranquil atmosphere of our resort's pool area, featuring a large water feature and inviting space for relaxation.
Relax in our inviting lobby with a central bar area, comfortable seating, and large windows.
Enjoy ocean and city views from the comfort of this stylish room, featuring two large beds and a flat-screen TV.
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly

Explore the area

View in a map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪1 min walk‬
  • Tokyo Disneyland®
    ‪12 min walk‬
  • Tokyo DisneySea®
    ‪13 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Two single beds with white linens and a wooden bunk bed offer comfortable sleeping options.

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 40 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

Two large beds with white linens, a desk, and city view.

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, Bay View

Enjoy a city view from the comfort of this stylish room, featuring two single beds, a small table, and a cozy armchair.

Grand Room, Multiple Beds, Non Smoking, Bay View

8.4 out of 10
Very good
(15 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Relax in a stylish room with two single beds, a flat-screen TV, and a city view.

Room, 2 Double Beds, Non Smoking, Bay View

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking, Bay View

Relax in a spacious room with a large bed, desk, and TV, offering a view of the outside.

Room, Multiple Beds, Non Smoking, Bay View

8.8 out of 10
Excellent
(15 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Non Smoking, Bay View

Enjoy ocean views from the large window in this stylish room featuring two single beds and a desk area.

Grand Room, 2 Double Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

Two single beds with white linens, a small table and chair, and a desk with a lamp, offering a view of greenery and a distant building.

Standard Room, Multiple Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(44 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Relax in this stylish room with two beds, a seating area, and a large window offering a view of the pool and surrounding landscape.

Room, 2 Double Beds, Non Smoking, Bay View

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Dog Friendly)

Relax in this stylish room with a large bed, a smaller bed, and a desk for work or relaxation.

Room, 2 Double Beds, Non Smoking (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Relax in this stylish room with a large bed, flat-screen TV, and ocean views.

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 72 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Relax in a stylish room with a sofa, flat-screen TV, and city view.

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Non Smoking

Enjoy ocean and city views from the comfort of this stylish room, featuring two large beds and a flat-screen TV.

Premium Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 56 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Club Room, 3 Twin Beds, Non Smoking

Relax in this stylish room with two beds, a flat-screen TV, and a seating area with a table and chairs, offering a city view.

Club Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

Enjoy ocean views from the large window in this stylish room featuring two beds, a desk, and a seating area.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Relax in this stylish room with two beds, a flat-screen TV, and a seating area with a table and chairs, offering a city view.

Club Room, Multiple Beds

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking

Three beds with white linens and decorative headboards offer a comfortable stay.

Room, 3 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Twin Beds, Non Smoking, Bay View

Relax in this stylish room with two single beds, a comfortable armchair, and a sofa, offering a city view.

Grand Room, 3 Twin Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Three beds with white linens and decorative headboards offer a comfortable stay.

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Bay View

Relax in a spacious room with a large bed, desk, and TV, offering a view of the outside.

Room, 3 Twin Beds, Non Smoking, Bay View

8.8 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking, Bay View

Relax in a stylish room with two single beds, a flat-screen TV, and a city view.

Room, 3 Twin Beds, Non Smoking, Bay View

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Balcony

Two single beds with white linens, a small table and chair, and a desk with a lamp, offering a view of greenery and a distant building.

Standard Room, 3 Twin Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Non Smoking (Dog Friendly)

Enjoy a spacious room with a large bed, desk, and seating area, offering a view of the outdoors.

Room, 3 Twin Beds, Non Smoking (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Enjoy ocean views from the large windows in this serene hotel room, featuring two beds, a desk, and a small table.

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(70 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Urayasu

Maihama stay.A stay at this Maihama hotel places you within half a mile (1 km) of Tokyo Disney Resort® and 2 miles (3 km) of Tokyo Disneyland®. Tokyo Bay and Ikspiari are also within 3 miles (5 km).

What's nearby

  • Tokyo Disney Resort® - 1 min walk - 0.0 km
  • Tokyo Disneyland® - 12 min walk - 1.1 km
  • Ikspiari - 13 min walk - 1.1 km
  • Tokyo DisneySea® - 13 min walk - 1.1 km
  • Tokyo Sea Life Park - 5 min drive - 3.7 km

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 6 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪トゥモローランド・テラス - ‬8 min drive
  • ‪シェラトンクラブラウンジ - ‬5 min walk
  • ‪カスバ・フードコート - ‬13 min walk
  • ‪スリーピーホエール・ショップ - ‬14 min walk
  • ‪サルタンズ・オアシス - ‬12 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Family-friendly 4.5-star hotel near Tokyo Disneyland®
Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

  • 1016 guestrooms or units
  • 12 levels
  • 3 coffee shops
  • 17567 sq ft of conference space
  • 1632 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Experience the open, airy lobby with a central serving area offering a variety of food and beverage options.

Hilton Tokyo Bay

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 1,900 reviews
The price is CA $168
CA $209 total
Aug 31 - Sep 1
Hilton Tokyo Bay

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
Access to the pool is available by reservation only. The outdoor pool hours are 9 AM to 6 PM from June 1-30 and September 16-30, and 9 AM to 9 PM from July 1-September 15, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

  • Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1160 out of 2053 reviews
Rating 8 - Good. 516 out of 2053 reviews
Rating 6 - Okay. 214 out of 2053 reviews
Rating 4 - Poor. 95 out of 2053 reviews
Rating 2 - Terrible. 68 out of 2053 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was experienced and kind. No language barrier issues (English-speaking). Breakfast buffet was reasonably priced and enjoyable. Very easy to access to the monorail for Disney. Clean rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great- clean, spacious, plenty of amenities and easy quick train ride to Disney parks. My family had a great time
Stayed 4 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hamid Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice views, great services.
Stayed 11 nights in Apr 2025

10/10 Excellent

Candace, Castro Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved this was close to Disney Sea and all kinds of shopping and food choices. This hotel is comfortable beds, pillows, and the service is outstanding. The only reason I gave an average condition is the decor is a bit dated but does not take away from the comfort of our stay. Would definitely return.
Stayed 2 nights in May 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disney Magic

I was very impressed with my stay at the Sheraton Grande Tokyo Bay and hope to visit again in the near future! I had a jam-packed trip so I didn’t get to use or experience many of the hotel facilities, however my room and comfort was exceptional. My view of the park was breathtaking and everything was very straightforward and easy in terms of check in/out. I made use of the 2F luggage storage on my first day as I arrived several hours before check in. There was a variety of food options available at the hotel across several restaurants, as well as convenience stores in the lobby area. I also made daily use of the complimentary shuttle bus to/from Maihama station and the Resort Monorail station. I was initially torn between the Hilton and Sheraton, but I am very happy that I chose the Sheraton. - ASH
Stayed 14 nights in Apr 2025

6/10 Okay

irene, south gate

Travelled with family
Disliked: Property conditions & facilities
Pictures look great! Rooms are old and smelly!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Grande Tokyo Bay Hotel

A very close to Disneyland. The hotel is very beautiful with wonderful views. Easy transportation to Disneyland / Disneysea. Good foods, good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melenaite Kateakifunadiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice. Floor 6 and above is where you want to be staying rooms are newest.
Stayed 2 nights in Apr 2025

10/10 Excellent

force

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney Sea and Land.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maribeth,Morales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it's Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lisa C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this resort based on a friend’s suggestion and I did enjoy my stay there. The beds were comfy and room was spacious with a nice view of the bay, and close to the Bayside Station for Disney Parks. I do believe it’s time for carpet cleaning but I know that can be difficult when the hotel is full most times of the year. I enjoyed the breakfast options available at the restaurants. The staff was amazing and so helpful and caring. Thank you!
Stayed 3 nights in Apr 2025

10/10 Excellent

Janice

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kanako

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jearlynn

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed two nights to enjoy Disney. The hotel is very close to the Disney train line and only a few minute ride to DisneySea. The hotel was beautiful, with lovely rooms and great staff that were friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were huge and exceptionally clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arkadiusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean staff very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely hotel. Staff was friendly and helpful. Easy access to the parks. I love the shower room and large bath tub in our room. We also had a great view of the fireworks from our balcony
Stayed 7 nights in Apr 2025

10/10 Excellent

Yen Nan

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great for Tokyo Disney
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy access to Disney parks, good food in restaurants and easy access to jr line via either Disney monorail or hotel bus every 20mins
Stayed 6 nights in Apr 2025

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service
Staff was nice and hotel very conveniently accessible for Disney. The tram station is right across and once to get there it isn’t much walking to get in. But for $350 a night, front desk was super slow to check us in and our room was nasty. Legit felt like a motel room, as soon as we walked in it smelled like cigarettes and the restroom smelled like a men’s urinal. We got moved and offered another room. Which was like night and day, the new room was nice and new. Definitely cleaner and updated! As soon as we got out of the elevator it smelled nice Room service was pricy. Red flag if they put you in the 3rd floor, 7th floor was were the rooms were updated.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Easy walk to monorail and connecting trains to Tokyo. Very clean
Stayed 4 nights in Apr 2025