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4.2 out of 5

"the hotel was great. the room seems to be starting to get a little older with the look of the room, the bedding, the furniture. maybe in the coming f ... " More

By a verified traveller on Wed 11 Jul 2018

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Hotel Description

3.5-star family-friendly hotel near Tokyo Bay, connected to a shopping center

City center stay

Your stay at this Minato hotel places you within 2 miles (3 km) of Tokyo Bay and Sengakuji Temple. Keio University and Tokyo Tower are also within 3 miles (5 km).

Onsite dining, 2 indoor tennis courts

This hotel features 13 restaurants, 2 indoor tennis courts, and an indoor pool. There's fun for all ages with a bowling alley and an arcade/game room, and supervised childcare is an added bonus. Enjoy the seasonal outdoor pool and perks like free WiFi.

Free Internet, refrigerators

The 3560 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and refrigerators. Hair dryers, safes, and desks are also available.

Standard Twin Room (Smoking) - Main Tower

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
C$139* Per night/room 26 Feb. - 27 Feb.

Premier Corner Twin Room (Non Smoking) High Floor - Main Tower

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

King Room (Smoking) - Annex Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Double Room (Smoking) High Floor - Main Tower

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Double Room (Non-Smoking) High Floor - Main Tower

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Millennial Double Room (Non Smoking) - Annex Tower (Pool & Gym Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Shinagawa Prince Hotel ratings based on 61 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shinagawa Prince Hotel

Everyone (7) Family (4)
2 out of 5
Floor is filthy and very limited space with limited restaurants

Posted by on 9 Oct. 2019

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5 out of 5
Very close to train station but the room was very quiet.

Posted by on 4 Oct. 2019

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5 out of 5
Conveniently located next to Shinagawa Station. Great place to stay if you want to catch the Shinkansen the next morning!

Posted by on 29 Jul. 2019

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5 out of 5
Everything was above expectation. You also get a free mobile phone and the wifi seems more secure.

Posted by on 16 Oct. 2018

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4 out of 5
the hotel was great. the room seems to be starting to get a little older with the look of the room, the bedding, the furniture. maybe in the coming few years room updates will be needed.

Posted by on 11 Jul. 2018

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4 out of 5
The room was big, very clean and the frontdesk staff was friendly. Convenient location since it located near JR station.

Posted by , from Beaverton, OR on 21 May 2018

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5 out of 5

A good hotel close by Shinagawa Station.

Very close , very convenient. A lot of restaurants near by.

Posted by , from new york on 22 Dec. 2017

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2 out of 5

Overpriced

I've stayed at the Prince Shinagawa Hotel a couple of times when traveling on vacation to Japan. Both times were my last day of vacation, traveling back from southern Japan and basically staying at this hotel because the Narita airport limousine bus would pick up from here. This hotel has always been the most expensive of hotels that I've stayed at in Japan and not nearly the nicest of those hotels. I think you can find much better value in other places.

Posted by , from S on 13 Sep. 2016

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5 out of 5

Wonderful hotel

We had a great experience here, and the service was excellent. I forgot something at the hotel and they very graciously mailed it overnight to the next hotel we were staying at.

Posted by , from San Francisco on 30 Apr. 2016

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4 out of 5

Overall pleasant experience

Pros: Close restaurants, Quiet
Rooms are clean. Most of the staff speaks some English. There are computers with internet access in various languages near reception. Major train station across the street. Very easy to get to and from Narita Airport. Not the most luxurious hotel but it is safe, comfortable, and easy. I do not speak Japanese and experienced no problems.

Posted by on 4 Oct. 2012

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Property Features

Shinagawa Prince Hotel offers its guests an indoor pool, indoor tennis courts, and a seasonal outdoor pool. There are 13 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Shinagawa Prince Hotel. Parking is available for a fee. This 3.5-star Tokyo hotel is smoke free.

  • 3560 guestrooms or units
  • 39 levels
  • 13 dining venues
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Indoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (HND-Haneda) (12.8 km / 8 mi)
  • Train station: Shinagawa Station (0.3 km / 0.2 mi)
  • Metro station: Takanawadai Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Shinagawa Prince Hotel offers 3560 air-conditioned accommodations with safes and slippers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Shinagawa Prince Hotel has 13 restaurants on site.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Breakfast is not included in the Breakfast rate for children ages 4 years and older when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property offers a self-service machine for check-in and check-out.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

This property does not permit guests with tattoos to use the pool facilities. Temporary body paint must be removed.

This property’s indoor pool hours are 8-11 AM and 6-9 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

A tax is imposed by the city and collected at the property. The tax ranges from JPY 100 to JPY 200 per person, per night. The amount has been determined by the local administration and depends on the room price. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3080 for adults and JPY 1760 for children (approximately)
  • Self parking fee: JPY 1500 per day
  • Facilities fee: JPY 1400 per person, per night and includes use of:

  • - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prince Shinagawa
  • Hotel Shinagawa
  • Hotel Shinagawa Prince
  • Prince Hotel Shinagawa
  • Prince Shinagawa
  • Prince Shinagawa Hotel
  • Shinagawa Hotel
  • Shinagawa Prince
  • Shinagawa Prince Hotel
  • Minato Prince Hotel
  • Prince Hotel Minato
  • Prince Hotel Tokyo
  • Shinagawa Prince Hotel Tokyo Japan
  • Prince Hotel
  • Shinagawa Prince Hotel Hotel
  • Shinagawa Prince Hotel Tokyo
  • Shinagawa Prince Hotel Hotel Tokyo

You should know

  • The seasonal pool will open in July and close in September.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing https://www.travelocity.ca/Tokyo-Hotels-Shinagawa-Prince-Hotel.h18997-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.