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The Strings by InterContinental Tokyo by IHG

5.0 star property
5-star luxury hotel near Tokyo Bay

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Photo gallery for The Strings by InterContinental Tokyo by IHG

City view
Lobby
Bar (on property)
1 bedroom, premium bedding, down comforters, minibar
Chapel

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
26-32/F Shinagawa East One Tower, 2-16-1 Konan, Tokyo, Tokyo-to, 108-0000
  • Roppongi Hills
    ‪5 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Toyosu Market
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, minibar

Classic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Dining Area, Top Floor)

View from room

Suite, 1 Bedroom (Dining Area, Top Floor)

  • 104 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Luxury Bath, View)

City view

Premium Room, 1 King Bed, Club Lounge Access (Luxury Bath, View)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Bath Shower Combination)

View from room

Premium Room, 2 Twin Beds (Bath Shower Combination)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Premium Room, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View

View from room

Classic Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Tokyo

Minato stay.Your stay at this Minato hotel places you within 3 miles (5 km) of Tokyo Bay and Tokyo Tower. Roppongi Hills and Keio University are also within 3 miles (5 km).

What's nearby

  • Roppongi Hills - 5 min drive - 4.5 km
  • Tokyo Tower - 5 min drive - 4.4 km
  • Toyosu Market - 5 min drive - 5.7 km
  • Tokyo Midtown - 5 min drive - 5.5 km
  • Shibuya Crossing - 7 min drive - 8.7 km

Getting around

  • Shinagawa Station - 8 min walk
  • Takanawadai Station - 19 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪加賀棒茶 丸八製茶場 - ‬1 min walk
  • ‪サザコーヒー - ‬1 min walk
  • ‪常陸野ブルーイング品川 Beer & Cafe - ‬1 min walk
  • ‪ぬる燗佐藤御殿山茶寮 - ‬1 min walk
  • ‪品川ひおき - ‬9 min walk

About this property

The Strings by InterContinental Tokyo by IHG

5-star luxury hotel near Tokyo Bay
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Strings by InterContinental Tokyo by IHG. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 32 levels
  • 3 dining venues
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Strings by InterContinental Tokyo by IHG offers 194 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (JPY 2,700 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,934 for adults and JPY 2,783 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4934 for adults and JPY 2783 for children
  • Covered self parking fee: JPY 2700.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Strings
InterContinental Strings Tokyo
InterContinental Tokyo Strings
Strings InterContinental
Strings InterContinental Hotel
Strings InterContinental Hotel Tokyo
Strings InterContinental Tokyo
Strings Tokyo InterContinental
Tokyo InterContinental Strings
Tokyo Strings
Strings InterContinental Tokyo Hotel
The Strings By Intercontinental Tokyo Hotel Minato
The Strings By InterContinental Tokyo Japan

The Strings by InterContinental Tokyo by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 4 nights in May 2025

10/10 Excellent

Jon, Honolulu

Travelled with family
Liked: Cleanliness
The room upgrade was great-corner room with a larger living space. Staff are wonderful.
Stayed 2 nights in May 2025

8/10 Good

Wayne, Aiea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service especially in the club lounge. Personnel at all restaurants made you feel important and very welcomed. Only set back was the toiletries were like 3 star hotels ( I was very disappointed).
Stayed 7 nights in May 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, very tentative staff. Extra large comfy bed, enclosed tub and shower. Great dining options. Close to the train station!
Stayed 3 nights in May 2025

10/10 Excellent

Nori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel every time I visited Tokyo. I was fully satisfied this time as well. This hotel is located just 5 minutes walk from Shinagawa station where you can catch the Shin-Kansen train to access other famous tourist cities in Japan. The hotel room was super clean and bed were so comfortable. In addition, all hotel staffs were very friendly and helpful. The accommodation fee would be more pricey than other "standard" hotels but I'm 100% sure that you can get more than you pay.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. It was very close to the train station and one of the reasons we picked it. The room were nice although some of the windows overlook other quest room so it was a little intrusive in privacy.The gym was a little small. Overall are stay was nice and it was a good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the Strings!

We absolutely loved this hotel! The accomodations as well as the convienance to the train station were great! The room was nice and spacious. There is a 7/11, and a coffee shop and some shopping close by. And again, being connected to the Shinagawa station is EXTREMELY convenient. I highly recommend the Strings for your stay in Tokyo. Hands down!
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness
Great rooms. Friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Sergio, Hewlett

Stayed 9 nights in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful property. Breakfast buffet was spectacular. Rooms are clean and so comfortable. Highly recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yu, East Lansing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but Shinagawa is a crowded station with subpar dining and shopping by Tokyo standards. The hotel is nice and the king bed is especially good. But the room is a bit small and there's also no pool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, Club Access was really convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandria

Travelled with group
Rooms are right above train so noise was a bit annoying. Location is amazing. Very convenient as train station is right outside hotel entrance. Hotel is also part of train and shopping complex with drug store and restaurants. Hotel room was not very clean. Dry old toothpaste left on sink counter. Hair strands on bed after room was cleaned.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and close to the train station. The breakfast buffet was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Shinigawa station so easy access to other parts of Tokyo and the airport. Friendly, helpful staff!
Stayed 11 nights in Feb 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strings was very close to the Shinigwa station making transportation to other areas of Tokyo very easy. Dining at the hotel was nice, as was room service. There was shopping just inside the station - for both food and gifts. The hotel was clean and quiet! And the staff extremely helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels in Tokyo for decades.
Stayed 1 night in Jan 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Shinkansen Station and to Hamada Intl Airport
Stayed 1 night in Jan 2025

10/10 Excellent

Felix

Stayed 1 night in Jan 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and comfortable

While I stayed for one night, I found the room very comfortable and modern, with good views of the city (31st floor). Service was excellent, welcoming and prompt. The room and common spaces were clean and looked very new with no signs of wear or age. Can't comment on the restaurants or bar as I didn't use them. The location is very convenient being 4-5 stops from Ginza and within 25 mins by taxi to Haneda Airport, and right next to Shinagawa Station. Will certainly consider a longer stay here when I return to Tokyo inn the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024