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Tokyu Stay Shibuya

3.0 star property
3-star hotel near Shibuya Saunas

Choose dates to view prices

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board
Lobby lounge
Exterior
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds
  • Free WiFi

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds
  • Free WiFi

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About the area

Tokyo

Shibuya stay.Within a 15-minute walk of this Shibuya hotel, you'll find Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 miles (5 km).

What's nearby

  • Love Hotel Hill - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Shibuya Sky - 12 min walk - 1.0 km
  • Yoyogi Park - 14 min walk - 1.2 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪神泉ホルモン 三百屋 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk

About this property

Tokyu Stay Shibuya

3-star hotel near Shibuya Saunas
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front-desk safe, and an elevator. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

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  • Air conditioning
  • Laundry
  • 24/7 front desk
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Jun 9 - Jun 10
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 0-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Contactless check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay

Shibuya Tokyu Stay

Tokyu Shibuya

Tokyu Stay

Tokyu Stay Hotel

Tokyu Stay Hotel Shibuya

Tokyu Stay Shibuya

Tokyu Stay Shibuya Tokyo

Tokyu Stay Shibuya Hotel Tokyo

Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Hotel

Frequently asked questions

How close is Tokyu Stay Shibuya to the airport?

Tokyu Stay Shibuya is 15.5 mi (45-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Tokyu Stay Shibuya?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Jun 22, 2026 start from CA $223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tokyu Stay Shibuya have an airport shuttle?

Airport shuttle services are not available at Tokyu Stay Shibuya.

How close is Tokyu Stay Shibuya to the beach?

This hotel is 7.7 mi (28-min drive) from Odaiba Beach Park.

Does Tokyu Stay Shibuya offer free breakfast?

Free breakfast isn’t provided at Tokyu Stay Shibuya, but to-go breakfast is offered for a fee of JPY 1320 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Tokyu Stay Shibuya?

No, there is no casino at this hotel.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Tokyu Stay Shibuya?

Free parking is not available at this hotel.

Does Tokyu Stay Shibuya have a pool?

Tokyu Stay Shibuya does not have a pool.

Does Tokyu Stay Shibuya have a spa?

There are no spa services available at this hotel.

How close is Tokyu Stay Shibuya to downtown Tokyo?

Tokyu Stay Shibuya is 4.5 mi away from Tokyo.

Tokyu Stay Shibuya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 710 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 56 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 4 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Clean room, easy
Stayed 4 nights in Feb 2026

10/10 Excellent

Fernando Leonel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff and very clean spacious rooms.
Stayed 7 nights in Feb 2026

8/10 Good

Shaun

Liked: Cleanliness, property conditions & facilities
Hotel itself was fine. Location was technically in Shibuya but the crossing is a 15 min walk. Washer is in all Japanese and the instruction card isn't very helpful. Expect eight hours to do a load of laundry. It's a very small washer and the drying part takes hours and it still comes out damp, just how these are. The room air conditioner works fine but it's very hard to operate as again, it's all in Japanese and the instruction sheet they give you in English isn't all that helpful. There's no actual breakfast provided, there was a sign that said you could get something from the lobby and make it with the hotplate and microwave in the room. No view, its surrounded by other buildings. Again, it's fine for what it is. Its safe and clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ivory Camille

Stayed 5 nights in Feb 2026

10/10 Excellent

Neselle Mae

Stayed 4 nights in Feb 2026

10/10 Excellent

Nishii

Liked: Cleanliness, amenities, property conditions & facilities
The room size, cleanliness, staff, and location were all excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Definitely try the new coffee shop in the lobby
Stayed 2 nights in Feb 2026

10/10 Excellent

Tsz Hin

Stayed 4 nights in Jan 2026

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Anne-Helene

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, central location, common meeting area in lobby, laundry in room
Stayed 3 nights in Oct 2025

10/10 Excellent

Taze

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room right in the heart of Shibuya. Within walking distance of Shibuya train station, a bunch of awesome stores, and delicious restaurants! The coffee severed in the morning is also good!
Stayed 4 nights in Jan 2026

10/10 Excellent

Aditi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel for its generously sized rooms (especially compared to others in the area), excellent location, and both in-house and nearby amenities. The staff truly went above and beyond to help, making the stay super smooth. A solid 10/10 for convenience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New facility, not old or out dated. Friendly staff. Coffee shop in house (small but has coffee) great facilities in room including fridge, microwave, hot plate, washer/dryer, balcony, TV, air conditioner, comfortable beds and lounge area. Amazing shower and bathroom area, definitely the highlight for us!
Stayed 5 nights in Jan 2026

10/10 Excellent

HELEN WAI KING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just Checked out from our stay and now heading to next destination. Cannot fault this place and lived up my expectations. The room was big enough for a 3 night stay and had also a washing machine/sink area which was handy and the amenities and hairdryer was great. The cleaning service is only every 7days but towels and rubbish collection is whenever day you require when you put the sign on the door. Receptionist was really friendly and extremely helpful especially when i enquiried about luggage forwarding to my next hotel. Location is perfect. Familymart and supermarkets on the doorstep. Its close enough to the shopping action/Shibuya station (15mins walk) Will definitely recommend and stay here again on my next trip.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, staff were very nice and the rooms were very clean and complete ! With kitchenette and washer/dryer too.
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient place, clean, comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were wonderful! The location brings you to a more intimate part of Shibuya with lovely small wine bars and restaurants at your door step. Highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is excellent - 10mins from Shibuya station, along a cute but quiet lane with lots of nice restaurants and a few bars. Friendly staff, decent value, good showers & relatively OK sized rooms for Tokyo.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and loved the location and in-room washer/dryer and deep bathtub.
Stayed 1 night in Jan 2026

8/10 Good

Le

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 7 nights in Nov 2025

10/10 Excellent

justine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely gona come back. excellent everything
Stayed 7 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great kocation
Stayed 3 nights in Dec 2025

8/10 Good

Ana, Annandale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need to do a better job with cleaning the rooms
Stayed 2 nights in Jan 2026

8/10 Good

Ana, Annandale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is in a great location and staff was friendly. The coffee is excellent. The rooms were fine with the exception of the bed covers. One of the covers had stains and did not smell good. Other than that, the room had everything we needed.
Stayed 8 nights in Jan 2026

8/10 Good

Vanessa

Stayed 2 nights in Jan 2026