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Tokyu Stay Shinjuku

3.0 star property
3-star hotel near Shinjuku Isetan

Choose dates to view prices

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Restaurant
Fridge, electric kettle
Lobby
Comfort Single Room, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

Shinjuku stay.Within a 10-minute walk of this Shinjuku hotel, you'll find Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 4 min drive - 4.3 km
  • Tokyo Midtown - 6 min drive - 4.1 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

3-star hotel near Shinjuku Isetan
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 3 nights in Mar 2025

8/10 Good

Nirthana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property with washing machine, microwave and kettle in room. Good transport links and food options nearby. Basic amenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and professional. Room good size for two people. Quiet, no noise from other rooms nor hallways. Bathroom very clean. Great shower and bidet! Location is excellent. Subways 30 second walk. Heating and air conditioning perfect and easy to use. Get simple operating instructions from lobby. Third year in a row staying here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Muyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Tiny but very clean room. Extremely close to Shinjuku 2-chome and 3-chome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything at this hotel, although it is my first experience in Tokyo. The staff is amazing. I have extended my stay here twice - without checking out - simply adding extra days via two additional Expedia online reservations. That says it all ! Cheers Gilles Larivee (from Canada)
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in a very walkable area of Tokyo. Lots of shops and restaurants around. Minutes from the metro and taxis
Stayed 6 nights in Feb 2025

8/10 Good

Shawn

Stayed 1 night in Nov 2024

10/10 Excellent

Gilles, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful with booking reservations for other activities also.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With double twins, the room is very spacious and the location is walkable to Shinjuku station
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean stay and convenient spot
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how there was a row of cool restaurants right outside the hotel. Also relatively easy access to rest of Shinjuku and being just two blocks away from Shinjuku-sanchome station was very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location! Breakfast was good and staff were excellent. Would definitely recommend - I would try to book a larger room next time - I'm not sure who uses a trouser press or a washing machine over a three night stay and this took up significant space in the room but we loved it anyway
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended, good hotel in a great location

Great hotel in a very good location, super walkable to all the local sights and public transport. Room was comfy and clean and a good size given the area. I would definitely consider staying at this hotel again
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location. Hotel room was clean. Hotel staff were friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service
Pretty good location but the property is due for an update soon
Stayed 3 nights in Jan 2025

8/10 Good

John

Travelled with group
Good location but the property is due for an update
Stayed 4 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rakai-Ariki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024