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"Service was excellent, all staff super accommodating and friendly ! Good food and service at restaurant " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

3-star eco-friendly hotel near Upper Canada Mall

In Newmarket

A stay at this hotel places you within half a mile (1 km) of Upper Canada Mall and 3 miles (5 km) of Newmarket Theatre. Stardust Drive-In and Sheppard's Bush are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a lobby fireplace, and express check-out are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 97 guestrooms also offer free WiFi and LCD TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$116* Per night/room 2 Nov. - 3 Nov.

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Voyageur Place Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Voyageur Place Hotel

Everyone (3) Family (1)
4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Rachel Walker

Dear Guest, Thank you for leaving us a rating of your stay. We welcome you back any time! Sincerely, Rachel Walker Guest Service Agent

4 out of 5

Posted by on 17 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Miranda Middleton

Dear Guest, Thank you for the positive rating. We hope you enjoyed and it would be a pleasure to host you again. In Appreciation, Miranda Middleton Guest Service Agent

5 out of 5
Service was excellent, all staff super accommodating and friendly ! Good food and service at restaurant

Posted by on 13 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Miranda Middleton

Dear Guest, Your thrilling review is a great accomplishment for us! We take pride in trying to provide the highest level of customer service. You are important to us and we want you to stay with us again. In Appreciation, Miranda Middleton Guest Service Agent

2 out of 5

Please renovate!!

Pros: Not much. Lobby was much nicer than the rest of the hotel.
Cons: Room furnishings, materials, replace carpets. Bathrooms need serious work.
Location: Stayed here for a wedding in Kettleby.
Not much competition in the area but that's no reason to make your guests endure such an outdated and uncomfortable living situation. I essentially tried to get in and out as fast as I could. Please renovate and/or update your hotel... it really isn't 1995 anymore.

Posted by , from Toronto on 11 Aug. 2015

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About the Best Western Voyageur Place Hotel

Location 17565 Yonge St, Newmarket, ON L3Y5H6

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1152 square feet (107 square meters) and includes conference space. The eco-friendly Best Western Voyageur Place Hotel also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. You'll have access to the health club at a partner property. Self parking is free. This 3-star Newmarket hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • 2 buildings
  • 1152 sq ft of conference space
  • 107 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Newmarket Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Voyageur Place Hotel offers 97 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 37-inch LCD televisions come with cable channels and pay movies. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 1:00 PM and on weekends from 9 AM to 1 PM.

The Buttery - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10.00 and CAD 20.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
  • Rollaway bed fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Voyageur
  • Best Western Voyageur Place
  • Best Western Voyageur Place Hotel
  • Best Western Voyageur Place Hotel Newmarket
  • Best Western Voyageur Place Newmarket
  • Voyageur Place
  • Best Western Newmarket
  • BEST WESTERN Voyageur Place Hotel Newmarket, Ontario
  • Newmarket Best Western
  • Best Voyageur Hotel Newmarket
  • Best Western Voyageur Place Hotel Hotel
  • Best Western Voyageur Place Hotel Newmarket
  • Best Western Voyageur Place Hotel Hotel Newmarket

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.