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4.8 out of 5

"The hot food at the buffet was cold. Everything was cold. Hotel was great but the breakfast was really disappointing " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

3.5-star eco-friendly hotel near Toronto Congress Centre

Near the airport

Your stay at this Etobicoke hotel places you within 3 miles (5 km) of Toronto Congress Centre and The International Centre. Woodbine Racetrack and Centennial Park are also within 3 miles (5 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free Internet, comfy beds

The 255 guestrooms feature comforts like pillowtop beds and down comforters, while dining areas and sitting areas offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and LCD TVs.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$85* Per night/room 29 Oct. - 30 Oct.

Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Embassy Suites by Hilton Toronto Airport ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Toronto Airport

Everyone (6) Couples (1) Family (10)
5 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Parul Dhull

Dear guest, Thank you for taking a moment to share your experience. I am happy that you found your stay and service provided at Embassy Suites by Hilton Toronto Airport to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5
The hot food at the buffet was cold. Everything was cold. Hotel was great but the breakfast was really disappointing

Posted by , from Fort myers on 9 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Parul Dhull

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4 out of 5
It is convenient to the airport, it is newer, but small. Not thrilled with dead flies on the floor or rolled up in the blinds.

Posted by on 25 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Tin Nguyen

Thank you for taking the time to share your experience about your recent stay at our hotel. I do apologize the room cleanliness was not up to our standard. We sincerely apologize for any inconvenience this might have caused, we do appreciate your input and we would definitely work to ensure that such an oversight is not repeated. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4 out of 5
because I paid and made my resevation through a third party I was told that I was not entitled to add the points to my Hilton Honors points! This does not sound logical to me!

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Tin Nguyen

Thank you for taking the time to share your experience about your recent stay at our hotel. I do understand your frustration when it comes to loyalty programs. However, since Expedia and Hilton have two different programs, Hilton Honors points could not be redeemed from Expedia reservation . But we are still able to honor your tier benefit upon checking in.

4 out of 5
Could not get Hilton honor points and parking costs were very high

Posted by on 10 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by Tin Nguyen

Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast and the staff to your liking, however, I noticed there are areas we can improve. We really appreciate your input and would take it under consideration so each and every guest coming to our hotel would have a greater experience.

5 out of 5
The room was beautiful The bed was comfortable Everything was clean It was quiet and peaceful

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Tin Nguyen

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.

5 out of 5
Proximity to the airport was great. Room was clean and spacious. Unlike most Embassy Suites the evening reception only allowed for one drink per patron.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Tin Nguyen

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.

5 out of 5

Posted by on 30 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Tin Nguyen

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.

5 out of 5
Very nice rooms, great location! Will definitely stay here again...

Posted by on 30 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Tin Nguyen

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon

5 out of 5
No parking when we got in we had to have assistance to find a spot

Posted by on 29 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Asif Hashmi

We are happy to see that you loved your stay with us. Thank you for the 5/5 rating, we appreciate your feedback regarding the parking, please accept our sincere apologies for the inconvenience. We will take your comments under consideration as we continually work to improve our guest experience

About the Embassy Suites by Hilton Toronto Airport

Location 262 Carlingview Drive, Toronto, ON M9W5G1

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Embassy Suites by Hilton Toronto Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Toronto Airport was completed in February 2018. This 3.5-star Toronto hotel is smoke free.

  • 255 guestrooms or units
  • 12 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1988
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (3.9 km / 2.4 mi)
  • Train station: Pearson Airport Station (3.1 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Toronto Airport offers 255 accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Westside Social Eatery - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Events/parties allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 28.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Hotel Toronto Airport
  • Toronto Airport Carlingview Suites Hotel
  • Toronto Airport Quality Suites
  • Quality Hotel Toronto Airport
  • Quality Inn Toronto
  • Quality Suites Toronto Airport Hotel Toronto
  • Quality Suites Toronto Airport Hotel
  • Carlingview Suites Hotel
  • Embassy Suites Hilton Toronto Airport Hotel
  • Embassy Suites Hilton Toronto Airport
  • Hotel Toronto Airport
  • Toronto Airport Carlingview Suites
  • Embassy Suites by Hilton Toronto Airport
  • Quality Suites Toronto Airport
  • Embassy Suites by Hilton Toronto Airport Hotel
  • Embassy Suites by Hilton Toronto Airport Toronto
  • Embassy Suites by Hilton Toronto Airport Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.