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"A nice hotel that was convenient for me to get to off the 407 " More

By a verified traveller on Sun 27 Nov 2022

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Hotel Description

4-star eco-certified hotel near Splitsville Richmond Hill, connected to a shopping center

Close to shopping

You'll be within 2 miles (3 km) of Splitsville Richmond Hill and 6 miles (10 km) of Markham Pan Am Centre with a stay here. Uplands Golf Club and Markville Shopping Center are also within 6 miles (10 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and 2 indoor pools are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $152* Per night/room 28 Apr. - 29 Apr.

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Parkway Toronto North Hotel & Suites ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Parkway Toronto North Hotel & Suites

Everyone (2)
5 out of 5

Posted by on 16 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Executive Assistant

Dear Jill, On behalf of the entire hotel team, thank you for taking the time to let us know about your experience while staying with us. We hope you will come back and see us again soon.

5 out of 5
We had a wonderful stay. We enjoyed the amenities, food and the hotel staff were friendly.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Melissa

Thank you for reviewing your stay, it was great seeing you!

1 out of 5
Booked a room with a sofa bed, but actually no sofa bed in the room. Charged me twice, was told that was a system glitch, very complicated check in.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Melissa

I'm sorry you had such a negative stay. I will be sure to touch base with our front desk team to ensure we improve from this experience.

4 out of 5
A nice hotel that was convenient for me to get to off the 407

Posted by on 27 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by Nal

Dear Andy,Thank you for taking the time to share your experience, we appreciate your feedback.

About the Sheraton Parkway Toronto North Hotel & Suites

Location 600 Highway 7, Richmond Hill, ON L4B 1B2

Property Features

As a guest of Sheraton Parkway Toronto North Hotel & Suites, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 31000 square feet (2880 square meters) and includes a conference center. A seasonal outdoor pool, a steam room, and multilingual staff are also featured at the eco-certified Sheraton Parkway Toronto North Hotel & Suites. Self parking is free. This 4-star Richmond Hill hotel is smoke free.

  • 312 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 31000 sq ft of conference space
  • 2880 sq m of conference space
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Langstaff Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Parkway Toronto North Hotel & Suites offers 312 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Sheraton Parkway Toronto North Hotel & Suites has 3 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 8
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100 per pet, per week
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 21.99 for adults and CAD 12.99 for children
  • Pet fee: CAD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Markham Sheraton
  • Sheraton Markham
  • Sheraton Markham Toronto
  • Sheraton Parkway
  • Sheraton Parkway Markham
  • Sheraton Parkway Toronto Markham
  • Sheraton Parkway Toronto Markham Hotel
  • Sheraton Parkway Toronto Markham Hotel Richmond Hill North
  • Sheraton Parkway Toronto North Richmond Hill Markham
  • Sheraton Toronto Markham
  • Sheraton Parkway Toronto North Richmond Hill Markham Hotel
  • Sheraton Parkway Toronto North Hotel Richmond Hill
  • Sheraton Parkway Toronto North Hotel
  • Sheraton Parkway Toronto North Richmond Hill
  • Sheraton Parkway Toronto North
  • Sheraton Richmond Hill
  • Richmond Hill Sheraton
  • Sheraton Parkway Toronto North Richmond Hill Ontario
  • Sheraton Hotel Richmond Hill
  • Sheraton Parkway Toronto North Richmond Hill / Markham
  • Sheraton Parkway Toronto North Hotel & Suites Hotel
  • Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

You should know

  • The seasonal pool will open May 20 and close September 18.
  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.