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Sheraton Parkway Toronto North Hotel & Suites

4-star property
9005 Leslie Street, Richmond Hill, ON 1-855-887-0424
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3.8 out of 5
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See all 11 Travelocity Reviews

"We had a wonderful stay. We enjoyed the amenities, food and the hotel staff were friendly. " More

By a verified traveller on Wed 06 Nov 2019

Points Of Interest

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Hotel Description

4-star hotel with a spa, connected to a shopping center

Close to shopping

Within 3 miles (5 km) of this Richmond Hill hotel, you'll find First Markham Place and Flato Markham Theatre. Also, Elvis Stojko Arena is within 3 miles (5 km) and Richmond Hill Centre for the Performing Arts is within 6 miles (10 km).

Full-service spa, 24-hour fitness

A full-service spa, 3 restaurants, and 2 indoor pools are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the 2 spa tubs and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 312 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, minibars, and LCD TVs with satellite channels.

Traditional Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$117* Per night/room 8 Mar. - 9 Mar.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Parkway Toronto North Hotel & Suites ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Parkway Toronto North Hotel & Suites

Everyone (3)
5 out of 5
We had a wonderful stay. We enjoyed the amenities, food and the hotel staff were friendly.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Melissa

Thank you for reviewing your stay, it was great seeing you!

1 out of 5
Booked a room with a sofa bed, but actually no sofa bed in the room. Charged me twice, was told that was a system glitch, very complicated check in.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Melissa

I'm sorry you had such a negative stay. I will be sure to touch base with our front desk team to ensure we improve from this experience.

5 out of 5

It's a two room suite with full bath.

Pros: See above. They provide complimentary coffee.
Cons: There is no refrigerator. The hotel charges for local phone calls and Internet. A continental breakfast should be included in the price.
Location: Not much to tell. Mostly for conventions.
Two large rooms plus a full bath. The two televisions are HD with a full complement of channels. The king size bed is extra plush. Place is clean and attractive.

Posted by , from new jersey on 3 Sep. 2015

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Comment from Hotel Management

2 Oct. 2015 by Guest Relations Manager

Thank you for your review! We are so glad you enjoyed your stay with us. Your feedback will be shared with our team. I hope we can welcome you back again soon!

3 out of 5

Extremely friendly staff

Pros: staff, convenience
Cons: positioning of room design so vents are blowing at blankets instead of exposed face
My low rating for condition is because the room is positioned such that, instead of a lullaby to lull you to sleep, they have the air vents blowing full force into your face. Staff super friendly, even cleaning staff was amazing.

Posted by on 25 Jul. 2015

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3 out of 5

Convinient Place to stay

Good location. Average front desk people but need more training. Service is OK. On Dec 3rd, the Hotel had fire alarm after midnight and guests were all down to the lobby but not much explanation afterward. Staff needs to have better fire drill. It was an average stay.

Posted by on 11 Dec. 2009

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5 out of 5

Great hotel

We have stayed here multiple times in the past 5 years. It has always been a pleasant experience. The staff is friendly. The rooms are spacious, clean, and nicely decorated. The separate tub and shower in the bathroom is a nice feature. All in all it has always been a good place to stay and we would return without hesitation.

Posted by on 26 Sep. 2008

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5 out of 5

Great hotel for business and conferencing

Great location, at home feel hotel, many bars and night life in area.\nSuper comfortable bed. Impecable service. Cybercafe, Starbucks, excellent cuisine. Felt like I was staying with good friends.\nAwesome hotel. Will definitely stay again.

Posted by on 8 Dec. 2007

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1 out of 5

great hotel but deceptive managers and NOISY rooms!!!!!!!!!

Our room was extremely noisy all night from pipes in wall(?) When complaint made desk person was already aware of problem . Manager then denied a problem. $* compensation given on an upgraded room only. After keeping a family up all night, this is an insult when the problem was known prior to us staying in room. When official response from hotel was given, they promised that the problem would be fixed for the next person. Big deal. I wouldn't doubt it hasn't been fixed. BEWARE of this hotel. The rest of the hotel is wonderful. The fitnes club has tennis and rachetball courts as well as 2 pools to add to the pool in the hotel. The dining room's breakfast was very nice and the staff in the restaurant was great. I wouldn't trust the management of this hotel. I was left feeling deceived.

Posted by on 2 Sep. 2007

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5 out of 5

Toronto North Sheraton

Great hotel! Comfy bed, safe in closet, very friendly staff, great amenities. Fully equipped exercise club, two pools, and good food at reasonable prices.

Posted by on 24 Aug. 2007

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4 out of 5

Pretty Good

This was a good overall hotel stayed there for only a couple days though There was not to much to do at the hotel but had an alright indoor swimming pool. THIS PLACE HAD GREAT SERVICE!!! they service there was friendly and told you everything you need to know just not a lot of things to do there

Posted by on 27 Jun. 2007

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About the Sheraton Parkway Toronto North Hotel & Suites

Location 9005 Leslie Street, Richmond Hill, ON L4B 1B2

Property Features

Sheraton Parkway Toronto North Hotel & Suites offers its guests a full-service spa, 2 indoor swimming pools, and 2 spa tubs along with a sauna and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 322917 square feet (30000 square meters). A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Sheraton Parkway Toronto North Hotel & Suites. A free area shuttle within 5 km is available. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 4-star Richmond Hill hotel is smoke free.

  • 312 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 322917 sq ft of conference space
  • 30000 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (33.3 km / 20.7 mi)
  • Train station: Richmond Hill Langstaff Station (4.4 km / 2.7 mi)
  • Property shuttles: Free area shuttle within 5 km
  • Parking: Free self parking

Room Amenities

Sheraton Parkway Toronto North Hotel & Suites offers 312 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Sheraton Parkway Toronto North Hotel & Suites has 3 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per pet, per week
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 18.95 for adults and CAD 8.95 for children (approximately)
  • Pet fee: CAD 100 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Markham Sheraton
  • Sheraton Markham
  • Sheraton Markham Toronto
  • Sheraton Parkway
  • Sheraton Parkway Markham
  • Sheraton Parkway Toronto Markham
  • Sheraton Parkway Toronto Markham Hotel
  • Sheraton Parkway Toronto Markham Hotel Richmond Hill North
  • Sheraton Parkway Toronto North Richmond Hill Markham
  • Sheraton Toronto Markham
  • Sheraton Parkway Toronto North Richmond Hill Markham Hotel
  • Sheraton Parkway Toronto North Hotel Richmond Hill
  • Sheraton Parkway Toronto North Hotel
  • Sheraton Parkway Toronto North Richmond Hill
  • Sheraton Parkway Toronto North
  • Sheraton Richmond Hill
  • Richmond Hill Sheraton
  • Sheraton Parkway Toronto North Richmond Hill Ontario
  • Sheraton Hotel Richmond Hill
  • Sheraton Parkway Toronto North Richmond Hill / Markham
  • Sheraton Parkway Toronto North Hotel & Suites Hotel
  • Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.