"The fridge made knocking noises all night. The bathroom sink smelled like mildew. Half the kitchen lights didn't work. No interior chain lock on the r ... " More
Downtown Toronto stay
Your stay at this Downtown Toronto hotel places you within 2 miles (3 km) of Royal Ontario Museum and University of Toronto - St. George Campus. CF Toronto Eaton Centre and Casa Loma are also within 2 miles (3 km).
Free breakfast
This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free continental breakfast each morning. There's dry cleaning and multilingual staff can provide around-the-clock assistance.
17 Sep. 2023 by Steffany
Hello Hershell,Thank you for the excellent feedback on your recent stay with us. We take pride in going above & beyond to fulfill our guest expectations, and we're so glad to see your 5/5 rating.We hope to welcome you back again for another delightful stay.Best regards,Stef
28 May 2023 by Steffany
Hello Daniel, Thank you for your review and feedback. It is our guests' feedback that allows us to provide the perfect guest experience, and I am sorry that we missed the mark on your stay. We have thoroughly inspected your suite and have made the corrections necessary for any future guests. Please contact me should you have further feedback or concerns, and I will make certain that it is rectified. Thank you so much for staying with us, and I sincerely hope to hear from you again very soon. Kind regards, Stef
17 Nov. 2022 by Steffany
Hello Daniel,Thank you for your review. We continuously strive to improve our guest experiences and feedback like yours helps us achieve that. This is not the experience you should expect while staying with us. We hope that you will give us the opportunity serve you better in the future.Kindest regards,Steffany
7 Oct. 2022 by IVY
Thank you so much for staying with us and for your review. We hope to see you again soon :)
27 Apr. 2023 by Steffany
Hello Gary, Thank you very much for choosing the Town Inn Suites in Toronto and for taking some of your time to share with us your review. It has been a pleasure welcoming you. We continuously strive to improve our guest experiences and feedback like yours helps us achieve that. We hope that you will give us the opportunity serve you better in the future. Kindest regards, Steffany
27 Aug. 2021 by Daniel
Daniel - thank you for your feedback and for choosing the Town Inn Suites. We hope to welcome you back sometime in the near future!
Free breakfast is served daily. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at Town Inn Suites Hotel. Parking is available for a fee. This 3.5-star Toronto hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Town Inn Suites Hotel offers 200 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's breakfast is served at a nearby restaurant located across the street.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.